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January 2024 by Crystal Gaver
Customer service was excellent! Made getting a new phone easy and painless, highly recommended!
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December 2023 by Jeff Johnson
Emily was amazing going above and beyond in getting us through the process of transferring my phone to the existing T-mobile account.She was helpful answering all our questions and we ended up including 3 tablets and other needed things I wouldn't have thought of until later.Thank you Emily ?
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December 2023 by Sam Burton
Very friendly and helpful!Marcus helped me clear up an issue with my phone. It was a big help and he was happy to do it, even though I was not buying anything!?
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November 2023 by ARNA, LLC
Korbin is excellent! I brought my phone to him with multiple set up issues (I did it myself) and he fixed everything! He also hooked me up with a great deal!! He is a great asset to your company. Very patient also.
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November 2023 by Gary Murawski
Korbyn helped helped me today He was most helpful. I had such a good experience at T-Mobile today. That was most welcoming and not a bit frustrating he was able to move through the process in a way that absolutely fascinated me. I’m leaving the store now with complete confidence in this new cellular service and that’s all thanks to Korbyn.
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November 2023 by Jill Clement
Came into the store before closing and our associate, Korbyn, went above and beyond to address our issues and make sure everything on the account was working before we left. We then came in a week later to purchase a new phone and add a line and Emmanuel was also a pleasure to work with. This location excells in customer service and product knowledge. Highly recommend.
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November 2023 by Endiryas Hawaz
Megan at T-Mobile was very kind and honest and helped me get into my new phone with no issues. if you're ever at T-Mobile make sure you visit her.
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November 2023 by Lee Ramsey
Maria was great. Highly recommend coming to see her in orange city. She helped me out with all my phone needs
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November 2023 by Jeanne Savoie
After walking out of the north DeLand store for very unprofessional behavior, I could not have been more pleased with the customer service in Orange City. Manny was my representative. He was not only helpful but he explained the features of the new phone very well. While my new phone was updating, I had the opportunity to observe how all the representatives interacted with customers. All four representatives were well spoken, informative and calm. I highly recommend this location if you are an existing T-Mobile subscriber or if you are considering a new provider.
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November 2023 by Stephen Choquette
The person who helped me was Megan. I can't even begin to express how helpful she was. Everyone in there was personable as well as professional. Megan helped me pick out the best plan for me. I was leary about getting a watch with the new phone and plan but she talked me thru every single thing and explained from the plan to what it offered compared to other plans and which would be better suited for my lifestyle. Plus not once did she talk at me. Rather talked to me. Which I really appreciated. I can notrecommend this store and her service more!
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November 2023 by Candace Winfield
Emily was an amazing representative! She not only helped with what I came in for today , she also hooked me up with the great offers available to me today!!
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September 2023 by hope bumgardner
Sebastian and Dylan were absolutely amazing! I usually hate upgrading my phone because the salesman are horrible but these guys were the best! It was honestly the most fun experience I’ve ever had in a phone store and Sebastian’s Dad jokes are A1!!
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September 2023 by jennifer Kelly
We came in late on a Sunday not knowing what time they closed. We were greeted by all of the staff. Sebastian helped us and answered every question we had and provided us with all the information we needed. His knowledge and customer service were top notch. I highly recommend this store and Sebastian. ?
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September 2023 by Mike Smith
I had experience in the store ,everyone was very helpful. My person was Ethan.
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July 2023 by Natalia Marie
Terrible Worst SERVICE BUY GUY NAME hes so Anger Rage in Voice NEVER ask for him Tmobile,I had durning hurricane 2019 ost reception I am Cancer Seriously Survivor That needs the service
