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May 2022 by Out of the Office
Wouldn’t leave my package without a signature for a vape battery ? and attempted delivery while I wasn’t home. I set up to pick up next day, showed up about 20 minutes after they opened and they couldn’t find my package. Turns out they sent it back out on a truck even though I told them I would pick it up and drove an hour from where I’m currently staying this week just to be told I can’t have my package because someone put it back on a truck and they told me to wait 3 hours and he would be at my house, too bad I have other errands to run and won’t be home. Cant follow simple instructions.
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December 2021 by hannah stone
On my app of USPS it says that my package was going to be delivered today friday november 26th, i been waiting all day long then i check “Wheres my package” and it said that no one was home but i heard no one knock or ring and my dogs would have gome crazy so i tried to call and no one even answered…
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August 2021 by Kristen Hering
I had some difficulty locating my packages at my metal mailbox, the post office manager took time out of his day to drive down and show me how to use my keys. I really appreciate the customer service; he went above and beyond my expectations.
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August 2021 by JTRC
No one EVER answers the phone! It just rings until it disconnects. I'm a senior citizen with mobility problems and can't drive to the post office when I have a problem with either my mailbox or one of the large parcel boxes. The locks on the boxes "freeze" from time to time, and I can't access my mail until they're fixed. Poor customer service, and ridiculously long delivery times, are the reasons why so many people are frustrated with the post office.
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July 2021 by Jason Vincent
The Orange City branch has been repeatedly horrible with outgoing shipments. On multiple occasions I have dropped off packages at the inside drop box and each time it has taken 2-3 days to scan the packages in the system then they sit dormant for a day or two before they get sent to Mid-Florida. By the time the package is shown as "In Transit" it is well past the 3-Day shipping I paid for. Dropped 7 packages on 11/27/2020 8:10AM and it is now 11/30/2020 3:30PM and none of the 7 have been accepted, more than likely still sitting in a bin. Drop off at Lake Mary and the packages are scanned and on the way within hours.
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July 2021 by Nancy Lebron
For being a US Post Office the outside building is discussing. You are afraid to touch the door cause you don’t know hat deseases you can get. With all the glass you would think they would have a person that would clean the windows & doors.Inside near the mail boxes a little better but need to be pressured washed.People inside are very nice & respectful.PostMaster should look at his office and clean up the building I really wished I could post pictures spiderwebs on the inside of the windows or glass. Mildew and on the gutters dirty the entrance
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July 2021 by James Bell
Covid central....Great spot to get contaminated, three customers without masks in small space one at each window. One clerk thinks you need to have chin diaper to talk. Supervisor comes from back with no mask at all. I thought all federal buildings required masks.
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January 2019 by Randall Marler
This is for a private gated community only and you can only go there if you live there. Go to another post office.
