-
January 2024 by Chasen Irvine
Jenny & Shelly went above and beyond to help me this evening. They made a very stressful experience smooth as pie. They should have their own stores that specialize in customer satisfaction. Every one of your employees should be just like them. Thank you auto zone for employing such helpful/ kind people.
-
January 2024 by Joesph P
I’ve been coming to this location since it’s opened and Bryan has been a huge help for me and my family over the course. His positive attitude, willingness to help despite not even working in DIY anymore really standsout. I’ve been in line and they’ve called him from the back to help with customer questions and issues. He really shows what it means to put customers first and for that I say thank you.
-
January 2024 by Cori Daily
Archie is a worthless employee. Get rid of him. Completely unwilling to even *look* for a part he was told was pulled. Insists that they don't do that... low and behold, guess who was right? I'll wait ? then when offered the phone number for the checkout process, he insists he doesn't need it.... guess who was wrong again...? I shouldn't have to guide your employee thru their job and I definitely shouldn't have to do that while they have an attitude with me for being correct and insisting on it. This is the second time I've made my way down here for the same part. Last time your people sent me to 3 different stores, nowhere near each other. Get competent employees. People who do their actual job. After that interaction, I'll never bring my business to this location. I'll order off Amazon and wait first.
-
January 2024 by Cheyenne Ifill
Charles was so helpful and kind with helping me out today! Made the experience a lot easier and stress free with someone like him. Great guy!
-
December 2023 by Eric LaTour
Desi S. was phenomenal and really took care of our car and our battery issue. We will always use this location in the future. She really went above and beyond, explained everything she did to where could understand it (we are not car people). Very knowledgeable and gave us tips on how to take better care of our car! 10/10.
-
November 2023 by Perte Gerdfunkle
MAN ! Was this place busy when I dropped in. Needed complete brake set up for my loved 92 Chevy OBS Truck. The manager (Danielle) spent a great deal of time with me and even helped translate my thingymajig terms in to actual car parts. Great service from beginning to end. And still managed to “Manage” the store while a regional training session was going on! After 20 years in the ARMY and 18 more in customer service, I know how to recognize professionals.S. HallUSA. RET.
-
November 2023 by HUNTER JOLLY
Worst service ever. Doris the so called "assistant manager " was rude to my brother's mother before entering the store on phone and after while on the phone put her on hold and when the hold call ended she called back and Miss Doris gave her attitude put her right back on hold. Then we went into the store apparently she is not professionally trained for assistant manager because she doesn't know how to test or run a test for a starter and when asked while it was my brother's mother turn gave her attitude and told her that she would get to her when she is done with everybody else first gave attitude terrible customer service something needs to be done about this woman, we are going back up there later to talk to the store manager and see what can be done perhaps she can be properly trained or possibly be retrained on customer service attitude and how to treat others and if she fails to do that I'd hate to say it fire her she is rude arrogant and unbelievably disrespectful.
-
November 2023 by destiny wells
blaire installed my friends battery, got her taken care of pretty quickly. she was very friendly, considerate, and fun to talk to, all around. very sweet person? she also took the time to educate us which was super cool:)
-
November 2023 by C. Daniels
I can't speak for every employee at this location, but Blair is amazing. She is more than helpful and kind and super sweet. As a female it is hard to walk into places like this and not be treated like "less than" or treated like "the fragile female"?. I may not be a mechanic but in my 43 yrs I have learned alot and am by no means ignorant to the basics when it comes to MY truck.Blair didn't treat me like I was stupid. She didn't try to sell me stuff I didn't need. She listened to my issues, helped me save almost $200, which was due to other places severely overcharging. And to top it off, she installed the part herself with no help. I was extremely impressed with her knowledge and experience. Man or woman, if u are in need of any automotive parts and want to be treated like a decent human being. Visit the Autozone pn Blanding next to the skate station.Thank you Blair!!!
-
November 2023 by Rommel Villabroza
I came in as an Uber driver to pick up a part for a customer. I was passed off several times from employee to employee and it seemed no one wanted to go get the part I needed to pickup. I was there almost forty five minutes and had to message the customer that I was going to cancel the order and he had to call in for any action to happen. Worst Autozone pickup from several I have done.
-
November 2023 by Novaa
Blare was super badass. Not only helped me with my warranty but slapped a new battery in there in no time! ✨
-
November 2023 by Matthew Scott
Awesome store, awesome people. Kinda nifty its open so late. Had to get a battery warrantied and they assisted the whole way with a smile even at 10pm. Thanks Madilyn and Desi!
-
November 2023 by Chekelia D.
Crystal M. Provides PHENOMENAL customer service!! Her pleasant demeanor made it worth the $200+ spent. She didn’t hesitate to help me purchase and install a battery. She even went over and beyond to educate me throughout every step of the installation process. Give her a promotion and/or a raise!! She’s a GREAT asset to Auto Zone and the reason I’ll continue doing business with this location!
-
November 2023 by Chekelia DeWese
Crystal M. Provides PHENOMENAL customer service!! Her pleasant demeanor made it worth the $200+ spent. She didn’t hesitate to help me purchase and install a battery. She even went over and beyond to educate me throughout every step of the installation process. Give her a promotion and/or a raise!! She’s a GREAT asset to Auto Zone and the reason I’ll continue doing business with this location!
-
November 2023 by Daniel Rutledge
Worst Autozone in Florida, lazy teenage kids work here . At any given time there will be five reps playing on phones while one person works the desk. Horrible service. Long wait time . The one gentle who helped was great. Poor team behind him though.