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March 2024 by Randy Pickering
Great and well educated employees
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February 2024 by David
Very professional and friendly. Great service. I bought a new battery. A bit pricey 200.00 for a 2yr. Guarantee.
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February 2024 by Patricia Trahan
I had the best experience with Davika at this store. I went in to purchase windshield wiper blades for my car. The blades I wanted only made for the drivers sider and not the passenger side. Davika tried numerous times to find one that would fit the passenger side. Upon her suggestion we drove separately to another store to see if they had the one I needed. It turns out that RainEx doesn't make one to fit the passenger side. I had to change brands and while paying for it she went out to my car and installed the Bosch on my car. This whole evolution had to be over an 90 minutes. Best customer service I've ever had!
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December 2023 by Mia Lynn
When they tell you what they wont do before you ask.
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September 2023 by Melanie Renee
John A. Was a gift this morning! I was so extremely stressed about my battery. He checked it, assured me it was indeed my battery and nothing more serious like an alternator. I was grateful they called another store to see if they had the battery in stock and even held it for me! John jumped my car with his personal truck. It was a pleasant experience for such an inconvenient start to my morning. Thank you again!
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September 2023 by Kimberly Hanrahan
The AutoZone employees go above to help you find the right part for your car and are there to help you on how to replace the part.
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August 2023 by Linnea Powery
Arch took his time with us and helped us get wiper blades and wiper fluid in the extreme heat all while helping us save money! Thank you Arch !! store # 6896
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August 2023 by Freddy Noguera
the worst customer service of this store exceeds the standards. Desi should have a withdrawal. do not waste your time this store is useless
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June 2023 by Nitesh Vic Patel - REALTOR
It's a good place to get your car needs. It's parking lot needs some attention as there's oil and grease all over and this being Florida, some of that oil gets slippery when you walk across the parking lot. I wish people were more considerate in fixing their vehicle's out there.
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May 2023 by Jimmy Greene
This store location is awesome, everyone is actually willing to help with all your needs and point you in the right direction.
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May 2023 by Eli Mikhalevich
This location is the one to be at, the staff actually know car things without looking at a computer. Which you would expect anyways, but isn't that way in most locations anymore. It's worth driving past your convenient location just to shop here
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April 2023 by TruckNTim80
The gentleman was very helpful at meeting my needs for what I needed for my car. I needed windshield adhesive. (The weather stripping was coming loose) He got me what I needed and sent me on my way.
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March 2023 by David Wozniak
Again, very friendly and accommodating. They will also check your engine codes for free!
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February 2023 by amtrakva
I went in to have AutoZone check a Duralast Gold battery because I was having trouble with it. They determined that it had rated low for cranking amps. He looked up my account, and he said it was still under warranty. They didn't prorate it like other stores that sell batteries do. He said that I was eligible for free replacement. He walked over and grabbed a replacement, typed in a few account updates, and out the door I was. They made it very easy to replace my battery and also explained the warranty that I had left with this new battery replacement. I have been to this particular AutoZone location in South Orange Park a few other times, and they have always given the best service I have ever received from an auto parts store. I just wanted to share a very positive experience.
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February 2023 by Katharine Warfle
I appreciate all of the help this location gives me. Last time I went in it was because of a check engine light. I was really upset thinking $800 $1000 to fix what ever was wrong not to mention finding a mechanic that works on the weekend. The gentleman hooked up a machine and was able to tell me it was my gas cap. What a relief. This time I went in for a headlight that burnt out. The same person helped me. Found out his name is Juan. He went out to verify which bulb I needed since my car had a few listed and told me he would change it for me. I'm glad he did because he had a heck of hard time getting the old bulb out. It had actually corroded and was stuck. I would never had been able to do this myself. Thank you Auto Zone for having employees like Juan.
