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December 2025 by Seabreeze S
Do not recommend this company at all. They are rude. They lie. The owner is the worst man my husband and I have spoken with, ever. He sounds like he’s got a substance problem. They told us they filed for the permit, when I called to find out what was going on with it the city told me they never filed for the permit. This was 3!!! Months!! after they got a large deposit on a $50,000 job! I even went to hire a lawyer to get my money back. When they heard that they started the actual permit process. It took them 6 months to start the job they said would take a couple of months. 1 year! to finish it! I wouldn’t ever use this company again! Due your due diligence. Get every little thing in writing! Better yet; hire a professional company who values their customers and does what they say they will.
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November 2025 by Chris Levasseur
Took a lot longer then anticipated to get started but jonathan was helpful. And Larry was a Picasso on my screen room
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September 2025 by Avery Dunn
We selected Better Home Improvement Inc. based on our initial interaction with Jonathan, and we couldn’t be happier with our decision. From the start, Jonathan was thorough and upfront about the pricing and the entire siding installation process. His professionalism and clear communication gave us confidence right away.
Jonathan also assisted us in selecting a home color scheme that complements the neighborhood beautifully, adding even more value to the finished project. Throughout the installation, he conducted several follow-ups to ensure that all of our concerns and questions were addressed promptly. The team’s attention to detail and commitment to customer satisfaction truly stood out.
We are extremely pleased with the results—the siding installation has completely transformed our house. Our home looks like a brand-new home! We highly recommend Better Home Improvement Inc. for anyone looking for quality workmanship and outstanding service.
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April 2025 by Christina D
BHI installed vinyl siding on my house, poured a 12x20 concrete pad at my back door to add a screen enclosure with upgraded roof. That was 24 years ago and I still live in the same house. My review is a bit late but wanted to mention everything still looks good.
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April 2025 by thomas mcelroy
Insulation was great Larry done a great job
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March 2025 by Pamela Johnson
After step by step of a backyard renovation, Better Home Improvement came in to put the finishing touches with a beautiful screened in porch and patio cover….The team came and put it all together rather quickly. And John Hunt kept the lines of communication open at all times, which was the most important part of the whole process. He also was hands on in finding areas that needed attention! He made the whole experience that much better! Would recommend Better Homes Improvement to anyone who was in the market of making a beautiful addition to their home!!
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March 2025 by Luis Schmidt
I am very please with our sun room , the quality and company services . Manny came to our house and fixed a minor detali to our satisfaction . I recommend better homes for thie attention and customer service.
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February 2025 by Stephanie Davis
I would not even give one star if that was a option. My story is long so I won't bore you with it. I posted a review a while back when we had our very bad experience with Better homes in Orange park Fl. & it seems to have been deleted now. But please be warned to stay FAR AWAY!
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February 2025 by Marie Nixon
BHI did a fabulous job designing and installing our custom screened lanai!
From our salesperson, Jonathan, who was professional, helpful and honest, to the project mgr, office staff and the installers with whom we worked, the project turned out fantastic! Also, kudos to the engineers who spent their valuable time ensuring the design was just right!
We couldn’t be more pleased with the result!
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February 2025 by Anthony Thompson
Jonathan, the salesperson and coordinator, was AWESOME! He was very thorough, knowledgeable and meticulously attention to detail when measuring the project, coordinating the subcontractors, and ensuring a completed project with a happy customer. He was very communicative, responsive, and ensured that all aspects of the room addition were completed to our satisfaction. He checked up on the completion routinely to ensure the high standards were kept throughout the construction. I would highly recommend him and his company to anyone who wants a superior sunroom addition project.
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December 2024 by Tania Green
New roof was done in 2017. Now. I have soft spots and I'm told by them that this is normal. After contacting them, they came to work on it. Thank you.
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October 2024 by deborah h.
My experience with Better Home Improvement started from the moment their sales representative, Jonathan stopped by my home. The knowledge from this young man was exceptional, made me feel confident that I would get the best product from Better Home. After the project was underway until the end there was nothing but professionalism with the team. Thank you again for making my home so beautiful.
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October 2024 by Jim Yanik
Better Home Improvement did a screen room on my lanai. They worked with me on the specifications and communicated well throughout the process. Larry and Mike who completed the work were professional and knowledgable and did a fantastic job. I am happily enjoying my lanai insect-free during our glorious FL fall.
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August 2024 by Lance Nowicki
I would like to thank John for his outstanding customer service. John multiple times went out of his way to help us and to push to get the job done much earlier than expected, you rock. The builders did a great job and we have to say Better Homes did a great job from top to bottom, we are very happy with our lanai. Thank you, I will recommend BH to anyone looking for a home improvement.
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July 2024 by Mohawkman22
We had a sunroom installed. We had multiple damaged screens that had to be replaced. And though the windows are solid they seemingly didn't fit their openings and had to be re-worked to fit level so that the windows would open with ease (windows still do not seem like they are the correct size for the openings). Water leaked in whenever it rained...they worked on it 3 or 4 times but in the end we ended up corrected that ourselves. The door was originally installed incorrectly. The roofers, who did a pretty good job tying in to our existing roof, arrived unannounced. At the moment BHI received payment, we never heard from BHI again. Inspections took awhile to be completed. Room was never properly sealed so lizards and other insects easily got into the room because it was never sealed...we corrected that ourselves. The room 'looked' good on the surface but underneath there were too many issues. The roofers did a good job though they arrived unannounced so it was a good thing that we had not left home yet otherwise they would not have had access to the room. After a week or so the caulking they performed started to deteriorate. Not only were some of the screens damaged but they did not fit snug (not wide enough for the window and window openings) and had to be replaced. From the inside of the room we could see light from outside near the front of the ceiling (we took care of that ourselves, too). Needless to say we will not use this company again. This is a quarterly review and will post updates throughout the year, particularly warrantied items.
