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September 2023 by Rhonda W.
I paid over 50.00 for the works and mat washing and very very dissatisfied with the service. I have a suv and the back seats still had crumbs in it where it looked like they were to lazy to climb in back to do anything. The cup holders in back were never wiped out. The lift gate still had dirt on the top and sides. Everything was supposed to be armoural and it was not. For that much money I would expect my car to be clean. Will not spend another 50+ dollars here.
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September 2023 by Review Critic
Excellent customer service from the time you pull up to the time you leave! I drive 30+ minutes and pass many other car washes to come to only Charles & George O.P. As a very meticulous car enthusiast they always go above and beyond!
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September 2023 by Don B.
Very disappointed. My van center dash was not cleaned, the center console had dirt left on it and the carpet was left dirty. Horrible job and over priced for what you get. We have been going there at least 15 years. Last time we will go there. Must be under new management or something. Stay away!Service: Auto interior vacuuming
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August 2023 by Dale Eberhardt
I've been using this car wash since I moved to O.P in the late 80's Never been dissappointed. My 2004 Honda Pilot comes out looking brand new inside and out. Granted, I don't allow the car to become a pig sty in between washings which is about ever y 4 months. These negative comments I see are probably from those that do.Highly recommend these folks.Services: Vacuuming
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August 2023 by Andrew Schneider
Absolutely horrendous place!! They literally put tire shine all over the inside of my car! I asked dad, no armor all would be used on the inside, and they said they do not use Armero. Then they told me my car was ready and everything is gloss, shiny and greasy.
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August 2023 by Yogis who lift
So I never make reviews but this needs it. The workers are good the ones that worked on my car. The man that helped me is the only reason I gave two stars. But I brought up some problems to the manager and he just continued to make excuses instead of fixing the problem, pretty rudely too. I will never go here again.
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August 2023 by Jasminee Dnttrip
Paid for full service, car was done half a** had to come home and rewipe , and revaccum it smh first time and am very disappointed
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July 2023 by Ari Banda
Drove 20 minutes out of the way to support this business because they came highly recommended but I was very disappointed.I paid for a wax and my car didn’t look like I got that and they seemed to be in a rush with every car.They barely vacuumed and didn’t move up the seats at all to actually vacuum around them, they did fix this when they seen I was unsatisfied but overall it was not the best experience.They also left dirty rags in my backseat. I will not be coming back and wouldn’t recommend.
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July 2023 by Dawn Nuss
Disappointed. Pulled in at 5pm. As they hours of operation was till 530. Figured I was the only one there 30 min should be plenty of time. While I was choosing my options they had all my doors open and vacuuming before I can grab my belongings. One of the guys told me I needed to get out so they can start as they were closing. I was still asking what their cleaning options were. . Never heard the options so I picked the full service. They rushed my car. It's a new car and I only drive it maybe 2 days a week. And keep a cover on it when not in use. It was at the end of the day and hot. So I'm sure they were ready to go home as so was I.. I lived in op and used their services at least once a month. Now I'm in San Marco and still would travel to them when doing business in op. Well I left with streaks on my windshield and had to stop to clean them off in order to see with the sun's glare. The inside door handles were not even touched. Water runs on the back of my truck outside. Inside lots of missed vacuum area. And dirty running boards. Someone stepped in with something white on their shoes and got it all over my matt. I had to ask one of the gentleman to please wipe it out. Before my car made it out of the wash tunnel they were pulling in the cleaning supplies.. at 5:15. One guy on the outside and one younge kid on the inside. It felt rushed. I felt like my time nor money mattered. They have you pay before inspection. I would of asked for some of these things to be taken care of but everyone was leaving and they just left me standing at my car. . I shouldn't spend 59,92 at their business and be so rudely treated when I'm giving them my business instead of the other 10 full service car washing in orange park.I've also notices no reviews are replied too.. as I business owner guess they bank on the one time customers...
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June 2023 by Blanca Hiracheta
I was looking for a full service car wash in the OP area and came across this place. I’m about to trade in my car and wanted to have it look decent so I paid for their $50 package. I was happy with how the exterior looked when they were finished but not the inside. A lot of dirt was not vacuumed up and sections were not wiped down. The inside also smelled like dirty rags for a while, not the lemony air freshener I was sold. I should have just gone to the new Mr. Clean Car Wash and did it myself but lesson learned.
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June 2023 by Marcial Pajilla
Horrible service everyone is nice but they don’t clean at all just wipe over everything trash still under my seat and it looks as if nobody even vacuumed I will never go backServices: Auto detailing
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June 2023 by Karen Weiss
I jumped in at closing time and was in a hurry so a quick vacuum and minimal wiping down after the wash was at my request. They were sad about not being allowed to wipe my windows down but my time would not permit this service. Thanks for understanding guys.
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June 2023 by Brooke Ina
They do a fantastic job every time and the employees are wonderful. So happy with my car!!Services: Polishing
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May 2023 by Catherine George
I am shocked this business has 4.1 stars. The last time I visited a couple months ago they did a terrible job cleaning the inside. I figured I would give them another chance. I took my husband’s car there to have it cleaned today 05/09/2023 and, again, terrible job. I’m so glad I didn’t tip this time. I just read a review speaking highly of Luv car wash. I think I will try that because today was thee last day C&G sees a dollar from me.Services: Polishing
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April 2023 by Steve Mahan
I have used this place for years and it has steadily gone down hill, got home and had to wipe down and clean some places on my truck. They lost a long time customer today.Service: Polishing
