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December 2023 by Lynn Martin
While going to the gym which I joined at the end of January, I joined for I believed a 6 month membership. Either 3 months or 6 months I was under the impression that once it was over, it would automatically cancel. I could understand a year commitment, I was just trying it out for the time being. I only think it was 6 months because I kept thinking it would be up in July so I just wasted a month of not going. The best thing was being able to do the classes at home. This is why I gave two stars. There were many to chose from, but if you don’t plan on doing it long term, don’t waste the money. Also, be aware when your membership is up, even a trial one, because they will continue the membership and not let you know it’s close to ending. It’s like all those telemarketers. One other thing, to cancel the membership, you have to take time out of your day to go there and personally cancel it, but they can continue it as they chose and not remind us. Gyms aren’t like they used to be.
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December 2023 by Kayla Millhouse
I recently joined Crunch orange park location the gym is clean the staff is super friendly Bianca Loor helped me and my brother get signed up for a membership.. gave us a tour explained the benefits and what we were signing up for . Her and her crew ate Justin Mak were a joy . I do recommend the gym they also have inside kids daycare /gym !!!
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December 2023 by Inger Douglas
I wanted to rate this business higher, but ya'll know how I am about relationships and customer service. I've been researching gyms in the area for months. I called and made an appointment to tour this facility with a nice gentleman. I think his name was Justin. I arrived on time and was greeted by Bianca. I was expecting to meet the person I had an appointment with, but I was told, "We work together, and we don't work on commission." Brushed it off to communication break down and had my tour with Bianca. I had prepared to sign up on this day. However, when I questioned the $49 maintenance fee vs. the initiative fee, the atmospheric tone abruptly changed. I received that cold shoulder. Oh well, I have no more time for you, flip of the hand dismissal. OUCH! Thank God a more seasoned employee stepped in to unruffle my feathers.Dear management,- long term relationships via contracts are important to us common folks. We may ask questions. We may be a bit fearful. We don't know you. One potential customer who sincerely is looking to build a long-term relationship with you can be permanently damaged by one employee's abrasion. Jim Rowley would be embarrassed.Hey folks. I'm still shopping for a home gym. Stay tuned ?
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December 2023 by Lani G
I used to work here. The working conditions and communication were terrible. They are very biased with coworkers and the work hours were awful – only two to four hours a week, resulting in less than $120. Other employees speaking badly about coworkers — which was awful. Additionally, the handling of issues like the kids' crunch was terrible; I received a written warning for something I didn't do, they even had cameras which they were lazy to check. The woman in charge of kids' crunch lacked communication skills and wasn't confrontational when dealing with angry parents. Do not work here or get your membership here.
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December 2023 by ES Maxwell
Great gym, I always find myself coming back. And this time I’m working with Shakar, apart of their trainer staff. He’s super encouraging and welcoming, 10/10 recommend!
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November 2023 by Terina Allen-Davis
The gym is clean, has a great atmosphere, and has friendly gym workers and trainers. I even signed up with a trainer and have been working with him for a few months now. He's great and keeps me motivated. The other trainers are also there if you need help with a machine or exercise equipment. There are great classes as well to join to get hyped or relaxed. After a workout, my favorite place to visit is the sauna and afterward the massage beds.
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October 2023 by Ester Fernandez
Love this gym.
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September 2023 by Hao Williams
Suggestion... you need a bench in shower area or someone is gonna fall. And soap in shower. Most gym has soap
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September 2023 by Staynk Dog
Solid gym with lots of options and a huge mix of people from all levels of fitness. Been working out here for about 2 years and never had a single issue. They do have a good personal trainer program here if you are new or just want some help setting goals and reaching them.
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September 2023 by Admin Account
WORST GYM EVER... They have been stealing my money for the past year. They won't let me cancel my member ship so they can get fees.
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August 2023 by Shannon Atkinson
Samantha B has the best classes. She makes a hard workout fun! She's the best!
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August 2023 by EVONTE Vertus
The manager, Justin is very rude, very unprofessional, and I saw Kim treating a single mother a woman very disrespectfully. He should not be a manager, and he refuses to let anybody have a phone number where he can get in trouble. He abuses the power of his job, and when I confronted people about him a lot of people that work with him have not very nice things to say about him. Not a nice guy whatsoever.
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July 2023 by Butter Bean
Huge gym with every piece of equipment you need for a great workout! There are also many different classes to choose from.
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June 2023 by Reyes Tha King
Won't give me a refund even though I'm not in Jacksonville anymore! I'm military and separating and heading to Yuma,AZ for medical reasons. The guy tells me "there's nothing you can do, you signed a contract for a year" I'm gonna pay $50/mo for a service I don't even use anymore?! Bad business and honestly sad. If I don't get a refund, I will 100% press charges!
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June 2023 by charles anthony
The GM (Justin) is fantastic! The crew is awesome! One of my all-time favorite gym locations in all of America (I have used gyms in almost every state).