Gerber Collision & Glass in Orange Park, Florida is a renowned auto body repair shop that offers high-quality collision repair services backed by a National Lifetime Guarantee. The repair center caters to all makes and models, providing free written repair estimates. Customers have consistently praised the establishment for its exceptional service, attention to detail, and commitment to customer satisfaction. The reviews highlight the professionalism and expertise of the Gerber team, particularly the General Manager, Amanda Pate, who has been recognized for her exceptional customer service. Customers have commended the staff for their attentiveness, clear communication, and handling of insurance claims. The repair and paint departments have also been praised for their excellent workmanship, leaving vehicles looking even better than before the accident. One customer shared a remarkable experience, where a small bubble appeared on their car a year after the initial repair. The Gerber team promptly addressed the issue, using special chemicals to remove the bubble without any damage to the car's paint or finish. This level of after-sale service has earned Gerber Collision & Glass a reputation for excellence and has led to numerous recommendations from satisfied customers. Overall, Gerber Collision & Glass in Orange Park, Florida is a trusted and reliable auto body repair shop that consistently delivers exceptional service, quality workmanship, and a customer-centric approach, making it a top choice for collision repair needs.
The front office ladies were so great.. responsive to texts asking for updates and getting answers if needed. I really appreciated that. I had minor fender damage from a hit and run and they worked seamlessly and quickly with my insurance and I had my vehicle back in 5 business days. Thanks Gerber!
December 2024
Courtous friendly staff Quick check-in Rental person came very quickly
September 2024
Customer service was amazing. I was kept up to date on the repairs throughout the process. They were friendly and took the time to explain everything in detail that was going on with my car. They handled everything with the insurance company. My car is back to top performance and looks great.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop