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March 2024 by Keshia McBride
I brought a cash car and took here for inspection. The inspection was though, they explained in layman's terms (eventhough I'm very familiar with the car model). Being a woman I felt comfortable with their advice & recommendations. They seemed genuinely concerned. Kyle was super helpful.
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February 2024 by Rebecca Colon Damiani
I appreciate that he did not tried to oversell, but cover my needs. Friendly and knowledgeable I will definitely recommend this place. Thank you ?
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February 2024 by Marc B
Extremely Poor personal very Dishonest they will sell you items that you do not need Management is Poor would not recommend much better automobile repair shops that will not SCAM you & be Dishonest the Entire front desk staff are rude & Dishonest this is how they are Trained to upsell you on items you don’t need, it’s called Hitting your Quota on sales 90% of the time the items parts you need is not on hand it’s delivered by Uber Yes Uber from Advance Auto or Napa or whoever has your part/ parts Caution please do you Homework before you have Goodyear service you Vehicle!!!
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February 2024 by Rachael Barnes
I’ve been bringing my vehicle to Goodyear for the past 5 years and I’ve always had excellent service. I’ve compared their prices to other auto shops in the area on a few occasions and have always found Goodyear to give the fairest quotes. They have excellent customer service and have offered me a ride to and from work when needed to get my car serviced. I most recently had Kyle get my vehicles shocks replaced and once again, excellent service! 10 out of 10 would recommend getting your vehicle serviced here!
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February 2024 by Malakye Tablet
Chris was excellent really appreciate the time he took to help us.
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December 2023 by Andre Ball
We have been bringing a company fleet cars here for years, that has changed quickly. We took a car there for service 2022 model. They recommended new set of tires, oil change, and to top off the fluids. Well everything was done, so we thought. The car was driven to the airport (JAX), then back home. My wife tells me the car acts like it wants to shut off, the light is coming on to change the oil, and it’s making a weird noise. I drive the car about ten miles and the low oil pressure light comes on. I tell my wife that is not a change the oil light and we need to stop the car immediately. We pull into a gas station, I check the oil and there is no oil in the car. My wife calls Goodyear and the recommendation is to put a quart of oil in it and bring it back. We drop the car off with them, they kept it overnight. We get a call from them 8:30 in the morning saying the car is ready for pickup. So come to find out they only drained the oil and never put any oil in it. So the best that management could do or say is mistakes happen and we were too busy to double check, sorry you had to come back. Needless to say we will never come back.
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December 2023 by kimberly Ferguson
I’ve always had great service with these guys , they keep my car running. Very professional and friendly staff. I’ve recommended them many times.
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October 2023 by Elias Eliaris
I don’t leave reviews often, but I felt compelled to write this, and say that Kyle and the rest of the staff at Goodyear are excellent people. They made sure that I was taken care of, for a good price, and it was honest work. I’m traveling through but if I’m in the area again and I need maintenance on my vehicle. I’ll definitely be coming here.
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September 2023 by Edward Hebl
Chris at Goodyear is a completely stand-up guy. He gave me a great deal and didn't try to upcharge me at all. 100% recommend.
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August 2023 by Stephanie Nesmith
Was a customer here for years and had a lot of work done on my car here. Now that there is new people working here they try to take advantage of you. They attempted to charge 200 dollars in extra maintenance that I was not necessary whatsoever. I brought my car in for a simple oil change. So if you do any business with them other than tires. Get a second opinion.
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August 2023 by Michelle Williams
Wow! What can I say about the staff at Good year! For sure nothing short of amazing! For sometime I had a tire issue and decided to look into it today in my spare time, as soon as I walked in Kyle was able to assist in diagnosing the possible issue. Once we knew what the issue was he and Chris took their time to inform me how important it would be to get not one tire but all four because of the program Goodyear provides plus the tires I had had low treads. Of course, I said I would rather have one tire and come back later. My concern was the noise my car was making, Chris, immediately said let me check into that. When he came back he not only fixed it, but told me the issue that caused the noise could have created serious repercussionshad I not looked into it. Well, I GOT ALL FOUR TIRES!!! Chris and Kyle heard my concerns and were readily able to fix whatever issues there were to keep me safe! Definitely will be back to this location!!!
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July 2023 by Jonathan Ledger
I've been coming to this Goodyear for 3 years, they've worked on my Honda, and my Jeep Wrangler. Recently my jeep was overheating the rear passenger side tire, the Goodyear in San Jose could not find anything wrong and wanted to hold it overnight so their tech could look at it. I gave this location a call and they got me in without a reservation and found my issue within an hour. They are properly staffed, respectful and knowledgeable and I only trust them with my vehicles.
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July 2023 by Carl Swagerty
Chris and the other staff at Goodyear in Orange Park were amazing! I booked a reservation online at another tire store and they called me to reschedule because they were unable to help me. So, I called in the middle of the day on a Saturday and Chris was able to help me with oil change and tires. So thankful!
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July 2023 by Teneya Stroud
I came in the shop because my car was acting weird, But Mr. Chris Pyles gel with everything. He is very intelligent expert at his job. He gave me much information that I didn’t know about. I will definitely come back
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July 2023 by Lee Plumb
Efficient and courteous staff. I've been in several times with tire issues and have never had a problem. After a year of my tire pressure light coming on and other shops saying there was nothing wrong, I went to Goodyear. Took them less than an hour to find the bent rim causing a small leak.
