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October 2023 by Thressa Lewis
Hill Automotive has gained my business for auto repairs. Very honest business owner and excellent service and prices.Service: Engine repair
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September 2023 by Jaimie DiCataldo
A girl's savior! After being charged $600 by the dealership for 2 diagnostics and a new battery, my check engine light came back on the next day. I took it to Hill, no charge to look at it! I felt Jeff was very honest with me! Got the work done in one day, which is super important for a single mom with kids in school! I definitely found my new car shop!
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May 2023 by Kevin Kim
I bought a used car 3 days ago and checked the car today with Jesse and Mike. They found oil leakage bottom of the car actively leaking, and transmission was fixed terribly. Thanks to them I am returning this car to scammer (auto boutique in jax). Thank you again you guys saved my life. I am coming back here whenever there is an issue with my future car.Service: General repairs & maintenance
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May 2023 by Wendy H.
I used the same mechanic, for years, without any issues. This year, I took my truck in for minor work and kept having to take it back for the same issues. I told the mechanic, several times, the problems I was having and asked him to please let me know what was wrong and give a quote for the repairs. He didn't address several concerns and never gave me feedback or quotes. The last time the service engine soon light came on, I called James, with Hill Automotive. We discussed the problems I was having and I was scheduled to bring my truck in the next day. Within a few hours, after dropping my truck off, he called to let me know what was wrong and gave me the price to fix it. My fuel pump needed to be replaced. They had it ready for me by the end of the day. My former mechanic had it no less than 8 times, over 3 months, and drove it multiple times. I told him several times I was having difficulty starting it. Never told me what was wrong. It start's great now. I will definitely recommend Hill's to family and friends.
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April 2023 by John Ramirez
Took my truck in to repair my rear axle,Jim and crew did a great job in a timely manner.Thanks guys!
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March 2023 by Jim Rittenour
I wish I could give more than 5 stars!!I recently relocated to Jacksonville and don't know anyone here to ask for recommendations. SO... I had my rear brakes replaced at "PB", costing me over $500. Shortly after that, my car developed a loud and concerning rattle in the back. I took my car back there and they could not find the cause of the loud rattle and recommended new shocks and that cost me over $400 and yet, the rattle remained. Being dissatisfied, I went somewhere else. They replaced sway bar couplings and bushings... the rattle remained!!I called around and from phone calls alone, eliminated several shops just from their attitudes on the phone!THEN, I FOUND HILL AUTOMOTIVE!!James, his technicians and Jeff (the owner) collaborated for hour and hours at NO CHARGE until they discovered the problem... The $500 faulty installation at "PB" BRAKE PAD SPRINGS WERE MISSING!!I instructed Hill Auto techs to remove the 4 month old brake pads from "PB" and install brand new ones.My charge from Hill WAS NOT $500... MY BILL WAS ONLY $231 INCLUDING TAX!!! LESS than half the price that "PB" charged me!! And Hill Automotive INCLUDED AND CORRECTLY INSTALLED THE SPRINGS!! ? ? ? RATTLE GONE!!I am now a loyal Hill Automotive customer for life... and YOU should be too!!
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September 2022 by BreAnna Lewis
I broke down going home to SC from a Jaguar game with my car over heating. we looked up a local place that had good reviews, I chose Hill automotive. this is an honest man. What I thought could be a big problem and cost a lot was a minor problem. I know if some people to take it vantage of out of state cars that break down. But Hills automotive is very honest and great prices
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September 2022 by Sharon U.
They diagnosed my issue on a Friday and get my car on the schedule Monday. Dealership would have had me wait 2 or 3 weeks and charged a lot more.
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June 2022 by Courtney Holcombe
Hill Automotive is a friendly and fair company. They always make aure their client is satisfied and able to safely drive home with no worries.
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January 2022 by Just Julie
Excellent customer service James! I called yesterday & you honestly said "It might get done by Friday" So I dropped off at 1130 this morning & James was calling before 5! My Big Boi was ready!! Waterpump replaced, oil change. My car hasn't driven so good since I bought it. Thank you Hills; you've won a new customer!Services: Engine repair
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November 2021 by BreAnna Lee
I broke down going home to SC from a Jaguar game with my car over heating. we looked up a local place that had good reviews, I chose Hill automotive. this is an honest man. What I thought could be a big problem and cost a lot was a minor problem. I know if some people to take it vantage of out of state cars that break down. But Hills automotive is very honest and great prices
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October 2021 by Toni Loyd
We have used them twice so far . Very friendly and knowledgeable.
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August 2021 by {{{ Antlawa }}}
They were fast! Got the part and repaired my car's ac all in one steamy August day.
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August 2021 by Nancy Greer
These guys are great! Honesty goes a far distance in my book and greatly appreciated! I've used their shop twice in the past. Very reasonable. Although they couldn't find my issue, he was honest with me and gave me some good advice to try before I go to the dealership! I highly recommend Hill Automotive!Service: Electrical repair
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August 2021 by Karlyn Alcott
I had taken my car to 4 other places including the dealership and none could tell me what was wrong with it or that they couldn’t fix it. Hill Automotive identified the problem, and fixed it, and was very reasonably priced. I will be using them from now on!Services: Wheel alignment
