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April 2023 by Cathi Mlot
Love the store and merchandise. Did not like waiting 25 minutes with 3 people in front of me to pay. Cashier was extremely slow and she was the only one there. When I finally got through paying, there was a line of 13 customers behind me. Good luck with that. HIRE MORE HELP!!!
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April 2023 by Jody ODell
Went to buy a suit for a wedding and looked at suits for 30 minutes but there was nobody on the floor to assist. Nice selection but with being unsure what I was looking for I ended up leaving and going across the mall to another store.
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April 2023 by Michael Thompson
I can't afford a 64$ dress shirt.I know some stores have thrills and deals but I just wanted to buy a shirt.
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March 2023 by jamie mead
Very nice and clean. Nice employees. Enjoyed my visit. Although when I was a kid I don't remember the men's clothes being up the escalator. But that's where they are now, along with houseware products. They have a gorgeous selection of gowns. And seems reasonably priced.
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March 2023 by S Lael
We went to buy a new wedding band set for our upcoming anniversary. The customer service was top notch. I wish I had the associates name but I will update this post if I find it on my receipt. She was so sweet and accommodating. Also the jewelry sale was unreal. I got a great deal. Very rare these days.
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March 2023 by Dexter Rhodes
JC Penny is awesome..If your looking for big men clothes this is the place and there is lots of discounts on many things. I bought 4 pair of shorts for only 15.00.. great sale but u have to look online and in the store..
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February 2023 by sherri Jackson
Not much going on here. I'm surprised they're still in business. The clothing looked ridiculous. Jewelry is cheap. Sad state for such a great place to shop when I was a child.
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January 2023 by Muriel Mabry
Went straight to the jewelry counter where I found my Christine presents from my boyfriend's. I got got a cross necklace and a beautiful promise ring. I will treasure them both the rest of my life. Also have a lifetime warranty on both.
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January 2023 by Shelia McWright
I needed some dresses and Penney's always has a good selection. I was able to get 3 dresses, but I know that 1 of them has to be returned.
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December 2022 by Toya Felton
Bare shelves in alot of areas, drab environment & the staff were not present on 11/14/22. What happened to this store? This location used to be like a upscale luxury brand store! Very disappointed.
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January 2022 by Toni Moore
Very nice selections, did find exactly what I was hoping for but I found something that would for fill in place. Dressing rooms are quite dirty though.
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December 2021 by Lori Kuhn-Hancock
This used to be the 'go-to' for back-to-school shopping and family clothing. Sad that it is slowly fading into obscurity. Few associates, not much merchandise left for holiday shopping. I miss the JCP glory days!
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December 2021 by daylon martin
Had what we needed in stock for the holiday family photo.
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December 2021 by 007thedebster
Picking up my online order was a breeze and I was able to save shipping charges. I parked in the back at the old catalog pick up entrance, picked up my stuff and was in and out of there in less than 10 minutes.
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December 2021 by Carmen Hernandez
Jennifer and Ali were extremely helpful, kind, and professional helping me with my exchange. Satisfied customer!