Quest Diagnostics is a trusted provider of COVID-19 antibody testing, drug screening, and a wide range of other lab services. Their locations feature routine lab tests, drug screens, pediatric specialty, and glucose tolerance tests, among other offerings. Customers praise the efficient and professional service they receive, with prompt appointment times, skilled phlebotomists, and a pleasant overall experience. The staff is described as welcoming and working diligently, even when the waiting room is full. Patients appreciate the ability to check in online and the quick turnaround, often being seen within minutes of their scheduled appointment. While some reviews note the company's dominant market position, the overall consensus is that Quest Diagnostics delivers high-quality diagnostic services with a focus on customer satisfaction.
My recommendation has nothing to do with the employees. It has to do with management and lack of hiring due to them cornering the market with Labcorp. A multibillion dollar corporation should allow walk-ins and serve them quickly. There have been times I could donate plasma faster.
July 2025
I was pleasantly impressed with the quality of your service! My tech was prompt, professional and precise. Only one stick…love it!
July 2025
Quick and efficient , my phlebotomist was fast and friendly too. I was seen on time and out within 5 minutes. Good experience!
