-
December 2023 by SDRowell Servies, LLC
Just needed to stop and give Ava the credit she deserves!
-
March 2023 by Christopher Hill
The assistant was helpful even though they didn't have what I was looking for.
-
March 2023 by Hala Spiers
Wanted to say your two associates working today were so helpful and welcoming! Thank you Hailey for the smooth transaction!
-
February 2023 by John Chapman
Great experience with Chantain selecting best product for my hair.
-
November 2022 by Liz Vargas
So frustrating when you as a customer can’t get a price that they first told you. Item on sale, when it rang up it was a higher price. The girl at the register didn’t know how to override, calls her boss to get ok and still can’t seem to do. She says do you still want it at the regular price!? I was like no! I want the price the sale sign says, she basically says she can’t do it. It’s annoying after you spend 20 min at the store to just leave empty handed. Won’t be back to this location. Went to another sally and had no issues!!! Horrible customer service!!
-
October 2022 by Catherine M.
The manager at Sally beauty supply in Orange Park is nasty, rude and insulting. Not helpful at all and not knowledgeable about hair products and when I corrected her misinformation she gave me, she got angry and lost her temper big time, and said I had to leave "her" store (no, she's not the owner). She ran up ahead of me and quickly dialed the phone telling me to wait at the front of the store until they got there. Really? Now I'm a hostage? I guess she was so embarrassed she couldn't think straight. I can't believe she is in the customer service industry when she clearly has no idea how to deal with customers. I can't be the only one she's been rude to. My advice: try another Sally's. My advice to her: Try anger management.
-
May 2022 by Carmen Musielak
Found the product that I needed here, so I wouldn't have to order online.
-
January 2022 by CAY T
Didn't really care for them not really caring whether I was in the store or not. Their conversation was so important, they couldn't even finalize the transaction before continuing to talk with each other or say bye.. nothing lol.. also, why were they so low on products?? I couldn't find anything I needed.
-
November 2021 by Rebeca Clark
I've been here about 6 times. Customer service is often great. There was 1 time it was not the best and full of excuses however I have not seen them. The service reps are usually very knowledgeable. Th hey have good products for the price. If you ask me everything could be cheaper everywhere but that's not how it works. They converted me from a hater due to 1 experience to a lover. Much appreciate them
-
July 2021 by Bobbiejo Papoosha
This little beauty store is a must in my neighborhood! The staff is helpful and friendly, and they facilitate your every beauty need! Wonderful atmosphere.?
-
June 2021 by Breanna Bramlette
Knowledgeable beauty advisors!
-
March 2021 by Sparrow Alát
Didn't really care for them not really caring whether I was in the store or not. Their conversation was so important, they couldn't even finalize the transaction before continuing to talk with each other or say bye.. nothing lol.. also, why were they so low on products?? I couldn't find anything I needed.
-
January 2021 by De Mack
Save your money and your time do not come to this location they're very sorry and rude and have no education about their products
-
December 2020 by Mary E.
I have shopped at this Sally's several times within the past 6 months. My most recent visits I had questions and Ashley took the time to FIRST greet me and THEN ask if she could help! She has AWESOME customer service! I look for her now whenever I enter the store! Kudos to Sally's for hiring such a GREAT CUSTOMER SERVICE ORIENTED EMPLOYEE!!!!!!! Thanks Ashley for being awesome! You help me each time with your knowledge!
-
December 2020 by Wayne Mosley
Always alot of help!
