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January 2024 by Robert Cranford
I thought it was pretty good and the service was on point!
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January 2024 by Janice Gibson
Neither the person handling the food nor the cashier spoke good English or really cared about communication.When ordering I noticed there was a pizza with no red sauce. I asked if it was like Alfredo. His response was white cheddar. I’m not a huge fan of red sauce so I decided to go with it. He did seem to know enough English to ask for here or to go.At the register we were rung up for our two slices of pizza and two drinks. Our total was either $15 or $16 and some change. I asked the lady to please split my payment. $15 on one card. The rest on another. She gave me a blank look. Did something on the register and said okay. So I tapped my card. She didn’t say anything but the screen came up again to pay. Figuring she’d done as asked I switched cards as planned. She said $1. I told her I had wanted to split the payment. She should have been paid. She flipped the register screen around to show I owed $1. I said now I don’t know what’s what on the cards. I pulled out another card. Thinking it had gone through I stepped aside for my other half to grab our drinks. She called over the guy handling the food. He called out we still owed. I said to him it should be paid it was split between cards. He flipped the screen around to show I still owed $15. I ran the original card again. After affirming we were good we hurried along. It was a very embarrassing ordeal. I didn’t get a receipt. I do feel as if I somehow I over paid.Once I was seated my other half scouted out other places to get napkins and straws for our to order.I know it’s on the mall to keep the food court clean… there wasn’t a clear surface anywhere. The sides of the tables were sticky. There was a lady wondering around with a towel and spray pretending to clean. We found the least bad option to sit down.My other half had no complaints with his pizza. Mine was all right. There was no sauce of any kind. It was basically cheesy bread shaped like a slice of pizza.I told him I don’t want to eat here again. I don’t like places where I can’t be understood. I’m handicap and have enough issues without being made to feel incompetent and/or embarrassed.
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November 2023 by TINA
Ordered the NY Combo. The pizza slices were stacked in one box causing the cheese and toppings to stick to the flimsy paper. Bad service.
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October 2023 by John G
Like being in New York City! My old boss Michael would always rave about going to NYC for business and getting the best pizza at Sbarro's.
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September 2023 by Angel Reve
ExcellentBest Pizza in JacksonvilleThe pizzas are very delicious and it has a good view.The workers are very friendly and if you ask them to make more additions to the pizza they do it.Even though they are paid very little, they try hard to work very well.ExcellentBest pizzas in JacksonvilleThe pizzas are very tasty and it has a good viewThe workers are very friendly and if they ask them to make more additions to the pizza they doEven though they get paid very little, they try to work very well
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September 2023 by br0k3.m1k3y
they pizza is really good, coming from my point of view the customer service is always so perfect, on weekends it tends to get really busy and sometimes there quick to take your order and move onto the next person but coming from someone who currently works in food service i get how it is completely, they always make my pizza good and they never fail to make sure i got everything i needed/wanted, i really don’t understand why some people give this place bad reviews because honestly this is the best pizza in jacksonville 10/10 service 10/10 pizza and 10/10 composure, don’t stop doing what your doing Kid-friendliness: they happen to be really well with kids, the manager or own i’m not really sure gave my kid a free a slice with the purchase of 2 others that i bought, there so nice
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September 2023 by Megan Francis
I love sabarros and I usually always have good service. But this time it was awful. I had to yell to get someone to come out from the back to come serve guests that were waiting. Then I noticed he NEVER changed his gloves (he had gloves on prior to come out the back) from getting the first customers food, then touching the register, then touch my food, then to grab my cash. ALL with the same gloves on. Who knows if he changed them after I left. I will be coming back to talk to the manager. This cannot be acceptable, especially during late lunch time.
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March 2023 by Emily P
If I could leave 0 stars I would, this teenage boy told be they were closed at 720pm when they ckose at 8pm. I watched him carry 3 full pizzas to the back. This boy was not wearing a name tags and would not tell me his name. Horrible service.
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February 2023 by Dony Mars
(Translated by Google) They don't have stromboli(Original)Non hanno stromboli
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December 2022 by Sean Featherstone
This place has the best pizza by the slice I love it highly recommend it in Orange Park Mall
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September 2022 by unknown master
Expensive , but great pizza ,the 2young boys were really friendly
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August 2022 by Sierra Crews
The 2 girls that were making the pizzas were not wearing gloves, one girl was touching her face and going right back to handling the food bar handed. The other girl had a ring on each hand and was kneading the dough bare handed. That alone is against health code regulation. Your not supposed to wear rings while handeling food. Do you realize how much bacteria is in jewelry? Especially rings! How you know theres nothing stuck inside or on her ring that she is now transferring onto the pizza dough? I would NEVER eat there! They obviously don't care aboutmaking their customers sick since I didn't once see anyone WASH THEIR HANDS! The ONLY person actually wearing gloves was the guy that was setting out the trays of bottle drinks and packaged foods. How ironic! Sbarro management you might want to have your employees take a serve safe test (you can buy the booklets yourself and have them take the test right there in front of you) or train them on cross contamination at the least..
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August 2022 by pigeon
absolutely delicious pizza, for sure in my top 5 pizza places. outstanding customer service every time!
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August 2022 by allyson crews
absolutely delicious pizza, for sure in my top 5 pizza places. outstanding customer service every time!
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March 2022 by James Ward
Not 8pm. Completely shutdown before 7pm
