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January 2024 by Joann
Everyone is friendly there except the one guy mentioned by others with the light skin and curls. He is very rude. One time he was rude to me but nothing compares to what I witnessed on a different day. I was at the counter being helped one day and someone was at the counter next to me. The employee helping that customer needed help with something and the jerry curl guy mentioned by others went to help the employee. In the meantime the customer got impatient ( he wasn’t rude) about the wait time and said he didn’t have time to wait and needed to leave. He turned to walk away from the counter to leave the post office and the jerry curl guy called out as the customer leaving reached the door and said “ you need to take your meds”. Who says something like that ? The following month I was in again and asked a lady about him. She said they get complaints about him all the time and do nothing about it. Why would they put someone like that to work with the public? At the counter? As for his behavior and it depending on the day, maybe he didn’t take his meds that day. Civil service ? Unbelievable no one cares about how rude their employee is. Luckily I don’t need to go there often. The management doesn’t want to do anything about it but one day he is going to spout off to the wrong person and they are going to have a problem on their hands. The guy should of been fired that day.
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January 2024 by Rosalind V. Brown
The clerk who helped me was very nice and answered all my questions. ???????????
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December 2023 by Katherine Dale
Priority mail! Paid extra to have packages delivered Monday Dec 18th still in transit today Dec 22nd. No other information available. How many days is a package in transit from FL to NY. Dropped off at this post office Dec 14th. I will never ever trust the USPS again. This entire week has been so stressful constantly checking to try and track my package, calling, filing an investigation and the only thing Im told is its in transit. I sent another package Monday the 18th regular ground through UPS and it arrived Thursday Dec 21st no extrea fee nothing to the same address. This is really unacceptable. I wish now that I used UPS. Doesnt look like my son will have anything to open for Christmas and I am heart broken, espeically since he sent me packages that all arrived on time again through UPS and Amazon. Dec. 14th Priority Shipping should be there for Christmas. I hope Santa gives you all coal!!!! At least youll get something!!! Of course only if he delivers it himself and doesnt use the USPS.
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November 2023 by Erin E
Worst post office I’ve ever dealt with and I’ve lived in several cities and countries. They lost our mail for several months. We had medicine and even birth day cards, checks bills plus important mail for my job and they said they didn’t have any of it. Also, we have the keys for the main box because they don’t have the mailboxes in front of our home and months after I paid for new ones, they said it would be two weeks, and they would Replace it and still couldn’t get mail and they lost all the mail that they were supposed to be holding. Horrible and do not recommend.
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November 2023 by Noname Noname
The old light skinned dude with the Jerry curl should not be working in customer service. He is rude and does not know how to talk to people. You ask him one thing and he turns it into an argument then tries to say the customers did! This is my second time having to come in to do in person change of address all I was asked for was my id with the last employee with him he needed something with my old address on it. No one ever has asked me for that.
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September 2023 by Jasmyne Byrd
I don't understand the hate at all for this location I've never experienced a problem here ever and I've been using them for over 8 years now. There's 1 older male who has been there the whole time who is very speedy and fast with the checkouts, which some people may come off as rude, but he's just doing his job he isn't rude at all. Maybe I'm to laid back or maybe some of y'all are just to stuck up lmao Idk anyways this is a nice post office and service is just fine
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September 2023 by Stephen Clarke
Due to the hurricane Ivalia I was the only customer,, therefore the service was brilliant, not that was a reflection on their service today. It was a pleasant visit anyways.
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September 2023 by Peg Leg Meg
I don't understand the hate at all for this location I've never experienced a problem here ever and I've been using them for over 8 years now. There's 1 older male who has been there the whole time who is very speedy and fast with the checkouts, which some people may come off as rude, but he's just doing his job he isn't rude at all. Maybe I'm to laid back or maybe some of y'all are just to stuck up lmao Idk anyways this is a nice post office and service is just fine
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August 2023 by Mailyn C.
Been living in OP for nearly 14 yrs. I stopped by this morning to dropped off two packages. After my transaction, I realized that I needed to finalized one thing regarding my mail being forwarded to a different address. Clerk #72 ended calling the manager because he couldn't help me at that moment, which is understandable. The clerk ended ringing the bell about 4-5 times to call the manager. I waited and waited. Another employee ended getting him from outside. When the manager, Kevin was walking towards me, not a question, not a good morning not a how can I help you. He was holding his phone, ask for my name and address and walked away. He said he needs to check for something and he'll be back, as I waited for more, I saw him walking towards the back again and texting. I didn't see no urgency, no compassion and no sense of helping. So I decided to leave. My time is important too. Thank you for the other two employees who tried to help me. Kevin needs to learn from those two. He doesn't seem to care at all.
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August 2023 by Dj Stone
So I don't know why they do it but every one of your drives delivers the mail and then for whatever reason has decided our yard is going to be the turn around spot. I've ever parked cars where they do it and they will just use a different part. Just the other day I tried turning into my drive way and one your mail women had the nerve to throw her hands up at me like I was in her way by turning into MY DRIVEWAY! This needs to be addressed. Attached are photos of yard from just today and what months of it has done.
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July 2023 by Daniel Santi
Patrick and Adrian were both the most unprofessional and unpleasant USPS employees I've ever met. They jawed back and forth with each other belittling customers while working. It doesn't appear they understand they in the service industry. I've never never seem anything like it. Adrian even was extremely rude and condescending to a little old lady. Unacceptable
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July 2023 by ashley Sokolowski
They are closed when they are suppose to be open. Super slow. No one answered the phone either.
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June 2023 by Antovise Connor
Patrick was very rude and dismissive when i was trying to ship a care package to my sailor today. When trying to ask questions he was extremely short. It was a horrible experience from a person or a position providing customer service. He also made demeaning comments to his team member. Comments were " you need to read," "you made a mistake because you didn't read," "you need to read better" all in front of customers. This was very disturbing and uncomfortable to hear and watch.
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June 2023 by No One
The other post office accepted my package thanks anyways
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May 2023 by Zeke Rascoe
Service was above and beyond helpful. Clerks were attentive and efficient. The wait time was extremely minimal.
