June 2018 by Paul J
Paid for a Mustang several months in advance. When we arrived the staff member wasn't at the desk. After waiting 20 mins for her to come back we were told to wait as it was now on the way. After waiting another 20 mins she then told us there was a mix up and it had been hired to someone else. One of these was a blatant lie and it felt very scammy.
Were given a cheap SUV instead and only issued a partial refund months later after our flight agent got onto it. Terrible customer service, do not use them!
April 2018 by Maher Elhelw
March 2018 by Marie-Anne Hisem
DO NOT DEAL WITH THIS COMPANY... we paid in full for a week rental in Orlando and when we arrived to pick up vehicle on Saturday at 4:30pm the staff member had left early for the night. Our reservations was till 6pm that day. My husband called customer service and spoke to 3 different people and got him no where. We were stranded without a car that evening. Had to take a taxi to our hotel. My had to take another taxi to go back the next morning and there was no car available for us. He argued with the staff member and also called customer service again and no one is doing a damn thing for us. They should be reported. All around bad experience and scam
March 2018 by Joseph Hopkins
We rented two vehicles for the time we were there as there were two families. At check out time the lady on the counter was friendly, helpful and efficient at her job. Her name was Lorisa. The vehicles we got were well maintained newer vehicles that worked very well with no problems for the entire week of our stay. The check back in of the vehicle was also without issue. I highly recommend this dollar rental spot. I will be using it again the next trip we take to Florida. Thank you for the pleasant experience of renting from you.
June 2016 by repotaz
charged a $25 early return fee for returning the car one day early.. Dollar will get its money from you one way or anther. I paid for the entire week rental, returned the car one day early (no refund ) and got charged a fee for bringing the car back a day early!!!!!!!!! Will NEVER rent from them again!!!!!!! not if this is how they do business....and they have cent me an email every day requesting this review...so here it is!! Hope you like it!!