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February 2024 by Brittney Artigas
Excellent service. The job was completed ahead of schedule and they did AMAZING. Junior kept me updated throughout the process and took time to answer all of our questions. They were very quick and efficient especially working with my insurance. Highly recommend Gerber on Forsyth.
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December 2023 by Elliott Gray
Great customer service! Would definitely come again
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October 2023 by Ron Benvegna
I was hit and insurance suggested I go to Gerber (Forsyth location) as it is their approved repair site. I went yesterday at 4:25pm after work. I went in explained I needed an estimate. I was told it was too late in the day to do an estimate. Sign on doors says they work until 5PM. Then I was told they couldn’t give me an estimate because the claim hadn’t been assigned. I said I had a claim number they could video the truck and perform the estimate the next day. They said they couldn’t do that. They kept insisting they would make me an appointment for another day in the middle of the day. I finally left and went to Russel’s Auto body and they contacted the insurance company, worked the claim right there online, and I was in and out in 15 minutes. The insurance company had me the total estimate completed and in my inbox within an hour. Russel’s is not one of my insurance company preferred providers. It was obvious to me that this Gerber location didn’t want my business.
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October 2023 by Gladys Salicrup
If you need an honest assessment for your vehicle damage, do yourself a favor and go see Rose at Gerber Collison & Glass on Forsyth Rd in Orlando. You won't regret it!
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October 2023 by Derek Sanchez
This is by far the best body shop I have been to. The only issues that came to me were with my insurance company. The shop itself 10/10 on the repairs AND service. Rose was the best as well as all of the other staff. I have extra damages from my accident that my insurance does not want to cover and they were able to tell me what the insurance would look for if they were to supplement for extra repairs. On top of that, my repair was finished 6 days early. Thank you Gerber! This is the first place I will go to in the future if need be.Services: Steering & suspension repair
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October 2023 by Ty Marquez
Great work!! Vehicle was out quicker than I thought it would be.
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August 2023 by Khadijah L
Take your car elsewhere! The receptionist is absolutely rude and unhelpful. My car was rear ended at a red light and so I brought it here for repair. They messed up the repair so now my car trunk is full of water and the back seat floor is wet. I take it back to them under warranty to have them fix their mistakes. The receptionist was rude and refused to help me with getting a car rental (which they promised they would provide one) after the Enterprise they are contracted with said they don’t have a car for me. So I had to arrange everything myself which is ridiculous as it was gerber collision’s fault as to why my car is having these problems.TAKE YOUR CAR ELSEWHERE!
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August 2023 by Taylor Reid
I’m recommending this shop to all my friends and family. They were very professional and kept me updated throughout the entire process! Even when Honda sent them bad parts they let me know what happened and updated me when they got the good parts. Everyone in there was so kind, finished everything when they said they were. Hopefully i don’t have another accident in the future but if i do know who i’m going to! thank you guys!Services: Painting
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May 2023 by Christina Dolan
Great experience fixing my car after I was rear ended
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March 2023 by Lex Lanay
Very good place to have your car repaired. Very competent workers. Would come back.
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June 2022 by Iryna S.
They "fixed" accident related issues while breaking sensors on my car. Now they blame it on rust and recommended to get it fixed at dealers under warranty. Also , my gear is not switching like it did before. I have to put so much effort to do so. For that manager recommended to take it to the dealership as well. They are not taking responsibility for what they do. Save yourself time an effort. They DON'T CARE. Simply incompetent . Not recommended!
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January 2022 by Curt Benson
I can't recommend these folks enough. It was a little dicey at the start but that was the fault of the tow company losing my car for a week, not anything they did and the quality of work they did was perfection. They kept me informed on the status of the work with weekly calls and were able to beat their original estimated completion time by two weeks!My car has never looked better and if I need work again in the future I'll definitely be coming back here again.
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December 2021 by Angel Salazar
Glass america helped me finish up the windshield on my 2019 Alfa Romeo Giulia within 2 days..while Safelite took over a month to continuously lose or damage the shipment of my glass.Ron and the team were beyond amazing.
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September 2021 by Linda Coyle
Helpful, friendly & they keep you updated on the progress of your repair.Got my car back ...LOOKS GREAT! Everything looks like brand new. Victoria is an asset to your business...HELPFUL, FRIENDLY, ORGANIZED... THANK YOU ♡♥︎♡My car was finished on time & was cleaner than when I dropped it off to be repaired. Thank you.
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March 2021 by Craig Bounds
Charged us 500.00 dollars when we got there to pick the car up.after telling us that the insurance money would cover it just a bad way to do business be aware
