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July 2023 by djtantrix
My windshield was cracked and I found ideal Auto Glass through my insurance company. I was very impressed with the service I received from this company by both the installer who came to replace the windshield and then the technician who came to recalibrate the lane departure assist feature. His name was Levon order 6737. Great job! If I ever need this type of assistance again I know who to callService: Auto windshield repair
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July 2023 by Summer Time
Windshield replacement. Excellent quality product. Excellent service. My service tech was Levon on order # 6664. He did an excellent job. I’m very pleased! Hopefully I won’t need your services again, but if I do, I’ll be calling.Service: Auto windshield replacement
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July 2023 by William Kahler
Ideal Auto glass reached out to me the same day as I called the insurance company and set up an appointment for my windshield to be replaced the day after.Jorge was the technician. He reached out to me before the appointment to confirm. He was waiting at the address when I arrived. He was pleasant and professional. Super nice guy. It didn’t take him long to install the windshield at all. When the job was complete, he parked my car in my spot and brought the keys to me. He explained what I could and could not do as far as the windshield was concerned and the warranty. Great customer service interaction.I would recommend Ideal Auto Glass to any one needing this type of service. Especially if all the technicians are as good as Jorge.Service: Auto windshield repair
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July 2023 by Pam Moreland
Codey came to my house today to replace my cracked windshield. He showed up on time and was very professional and super nice. He was in and out within about 45 minutes. I highly recommend him.Services: Installation
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July 2023 by Sean Hopkins
Recently, we had a windshield replaced by Ed & Kyle on our SUV. They called ahead of time and showed up promptly. They completed the replacement within 30 minutes and made sure that they explained about not driving it for 30 minutes as well as not taking through a car wash for 2 days. The company called me the next day to schedule the camera recalibration. Levon came out at the start of the time window given. He was very polite and did the calibration within 30 minutes. The work by this company was fantastic and I would gladly recommend them to people if they need a windshield replaced.Service: Auto windshield replacement
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June 2023 by funky humanoid
I set up an appointment with Ideal Auto Glass for a complete windshield replacement on my Ram 3500. The experience was very smooth. I received a reasonable price and they're wonderful technician jorge showed up on time and was very courteous and friendly. He replaced my windshield very quickly and answered all my questions. I would certainly use them again in the future and recommend them for sure.Service: Auto side window replacement
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April 2023 by Jeffrey Brooks
We contacted our insurance company and they recommended Ideal Auto Glass. Glad they did. The two technicians that came out were very polite, knowledgeable and professional. One came to replace our windshield and the other to calibrate it. They were here on time and finished the service in a timely manner. Thanks go out to Ryan and Levon for their service and professionalism.Service: Auto windshield replacement
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April 2023 by raymond busbee
My windshield was cracked recently and replaced today by technician William R. Great and quick service all around and on top of it William was a cool/funny guy. 10/10 , Happy to work with this company and in the event I ever need future glass repair I will be using them again.Service: Auto windshield replacement
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March 2023 by David Newton
Codey and Jorge replaced my Jeep windshield this week with a new Gorilla glass. They did a great job. They showed up on time, did a great job, and answered all my questions. Very professional and easy to work with. I highly recommend over the other glass replacement companies.Service: Auto windshield replacement
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March 2023 by JUAN TOBAR
I recently had the pleasure of getting my windshield replaced and I must say, the service I received was exceptional! From start to finish, the process was smooth and hassle-free, thanks to the expertise of Rickey at the auto shop.When I arrived at the shop, Rickey greeted me with a warm welcome and quickly got to work on replacing my windshield. He was efficient and meticulous in his work, and I could tell that he took great pride in what he did. The end result was a perfectly installed windshield that looked brand new!Overall, I am extremely satisfied with the service I received from Rickey and would highly recommend this auto shop to anyone in need of windshield replacement. His exceptional customer service and attention to detail truly set him apart from the rest. Thank you for the great experience!Service: Auto windshield replacement
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March 2023 by Jeremy K
Ideal Auto Glass (Sanford, FL) came out on 03/01/2023 to replace the windshield on my brand new RAM 2500 after it was damaged beyond repair. After much research into local glass shops, I chose Ideal Auto Glass due to their stellar online reviews and Liz’s (answered the phone in the office) knowledge and assistance. Liz was super thorough, listened to me explain previous terrible windshield replacements/repairs with other companies (you know the ones, they have a bad jingle about repair and replace, blah, blah, blah) and answered all of my questions. She explained the process, took care of everything with my insurance company while I was on the phone, and made sure everything was in place. Liz sourced the factory OEM glass for my truck (don’t listen to competitors telling you their aftermarket glass is the “same except for the stickers” because that is **) and set the appointment for an at-home mobile repair less than a week later. When it was time for the repair, Rico and Ed came out to my home, listened to my many concerns and worries about my vehicle as I am very particular, and assured me they were the right guys for the job. They were patient, detail-oriented, cautious and I really got the feeling they both took pride in their work. At the end of the replacement they explained the warranty coverage, answered additional questions I had, and walked the vehicle with me while I looked over every inch. I have every reason to believe they are both highly skilled, well trained, and provided a quality repair. While I still want to give my new windshield time to settle in, at this point, I am quite comfortable saying that I would highly recommend Ideal Auto Glass and would rate them 5/5 stars. Rico, Ed and Liz are all fantastic, and you should request them for glass repair or replacement without question!\nAdditional Note: I do wish they were BBB accredited, however. Regardless, their A+ rating and their thousands of reviews on ****** and Facebook speak for themselves!
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February 2023 by Art Spong
The whole experience from the first call to the installation was perfect. The office staff was polite and helpful. They called back when they said they would. Ryan, our installer, called before he arrived and arrived on time. He was respectful and took care of our vehicle. His work was flawless, he cleaned up and explained what he did, provided the warranty and the vehicle looks like new. Thank you Ideal Auto Glass for a great job.Service: Auto windshield repair
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January 2023 by Jennifer Gibbs
Codey called before his arrival, I didn't even have to stop working. He finished quickly. I came outside as he was wiping the windheild down. He provided all care instruction and explanations as to why to avoid certain things. He is very knowledgeable. Thank you for the great work!The pinkish before photos show the crack going to the center, and then there's the after photos ?Services: Installation
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January 2023 by Gabriele U.
While they installed my windshield they accidentally cracked the infotainment screen of my new Porsche Cayenne. Unfortunately I realized only after they left. When I called them back to tell them they drop their responsibility and they did not want to replace the broken screen.
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January 2023 by Marissa Davis
From start to finish this was an amazing experience after having a scary crack in my windshield. Levon was timely and came with a smile and worked fast and efficiently. Would highly recommend ideal auto glass to anyone who needs a windshield repair. Also Maritza seamlessly coordinated each visit.Service: Auto windshield repair
