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December 2023 by Chris Shasho
Such a smaller store than it used to be. Still has a decent selection but we did have to search other stores for the toy we were looking for.
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November 2023 by Richard Love
We went here only to find the original Toy Story figures. Sadly, they were pulled from the shelves a few months ago.We did, however, load up on all the new ones they had.It’s a nice place but I didn’t see anything you can’t find anywhere else.
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October 2023 by GeorgeMKane
Visited this store last Tuesday, and the cast/employee there, JeronG, was a pleasure to talk to! They deserve high praise for being so polite and courteous, and helping me find a few things as I only had some idea of what I wanted. On Wednesday, NanakaM was also excellent, and helped me out as I wanted to get another gift for my mom, but couldn't seem to find what she might've wanted in some of the other stores. "To Infinity and Beyond!"
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August 2023 by Cecilia Delfs
It's a regular store like any other at Disney but wath really make it special was a lady that was so nice with us I don't remember her name but she was so special with my doughther... the only bad thing there is the cashier, a redheaded girl who is very annoying and even racist.
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May 2023 by Joseph G.
Once upon a toy is a cute Toy Story themed toy store located In the extremely popular Disney springs outlet malls and entertainment district. Like most Disney toys and accessories in This area they are pricey and they have a lot of the same merch as the other Disney shops. The decor and setup here is what makes this shop a unique experience. Overall it was a fun visit and whileWe chose not to purchase anything we had an enjoyable time just browsing.
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April 2023 by Manuel Quiroz
The store is wonderful and all, but they have no Disney Villans or anything similar. Plus, it's just a smaller version of the Disney store that's right around the corner. It's not that special, but if you're one of those crazy people that needs to have everything Disney, I guess this is your place.
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March 2023 by Amanda L.
This store is right across from Pin Traders and on the way from there to Tren-D/World of Disney and we were almost going to walk past it, but one of our friends in our group is a massive little green aliens fan from Toy Story and we saw the Toy Story vibes spilling out of this store and popped in! LOVED this place! It was chock full of not just Toy Story stuff but all Disney-related toys and plushies. I picked up a sleepy Stitch that is now my bed companion and SO cozy! There are so many cute items in here that I think are very popular and it's just easier to appreciate them all in a smaller store rather than have to sift through a giant store for the same items! I frankly am not even sure if these items can be found at World of Disney or not, but I didn't see the sleepy stuffed animals in too many other places, so I highly recommend Once Upon a Toy!
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December 2022 by Mike Watson
We waited outside for Santa for about 45 min. Then, after being called we walked in the door and was told we could come back 45 mins later because he is taking a break. Becca the manager was not helpful at all. She just kept saying the same thing over and over. This is very poor customer service. We will never come back to this shop again. This maybe be the friendliest place on earth but not that store. Extremely disappointed in a place that is supposed to be for kids. They couldn’t even accommodate one child. That’s sad. Marry Christmas to us I guess.
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November 2022 by Jennifer M.
Was in line to see Santa. Came at our assigned time and was told Santa was on break and we waited an additional 30 mins until he finally came back out. I was lap told I could not have my stroller while others were allowed to have theirs in line. We planned on the time that was set and by the tome he come out the baby was too tired. Rude customer service by the workers as well.We will not be doing this again.
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November 2022 by Cody DiCicco
This shop is the shop for kids. Every thing is toys! The shop itself is adorable with a train on the ceiling and buzz lightyear outside to greet you. They have puzzles, dolls and stuffed animals. There are some mystery bag toys as well. They also have bubble wands and honestly so much more!
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November 2022 by Shawn F.
Wandering through Disney Springs at Walt Disney World, this store beckons you in with its whimsical name that tells you all you need to know: it's filled with toys from & inspired by the many fantastic Disney features & stories told through the company's almost century of operation. Yes, given what you can find in countless other stores in the parks & Disney Springs itself, it may not seem as unique as some other offerings in this shopping center, but it's still very much worth a look inside.
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August 2022 by Daniel Duran
If you’re a Toy Story fan, you’ll really love this store as it has every character from every Toy Story movie! I highly recommend checking it!
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August 2022 by Ian Foose
A fun place to shop for toys, prices do vary, but there some great deals here that may be hard to find outside of Disney's parks.
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June 2022 by Amy LC
I agree with Simon because I asked the lady that worked here what happened to the rest of the store and she looked at me like I was crazy and told me the store was never any bigger but I knew it was so seeing Simon's comment made me realize I'm not crazy! ? So I can't figure out the point of the store now that it is so small and why is the entire space that used to be the rest of the store just sitting there empty now?!?? Makes no sense. I used to love the theming of the old store and the train around the ceiling, really sad they got rid of all of that, the store just seems kind of pointless now.
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June 2022 by simon
Why because the store use to be much bigger now it feels like a small apartment very small and nothing else not sure why they did this. You can look in 2 minutes that is how small it is
