C.M. Custom Pool Design is a family-owned and operated business serving Volusia and Flagler counties, offering pool construction, maintenance, and remarkable design elements like spas, fire pits, and outdoor kitchens. Reviews highlight that the owner is sympathetic, trustworthy, and honest, with an exceptional, friendly, professional, and helpful crew and office staff. Many customers report a fantastic job done, with employees handling tough jobs really well and providing thorough, knowledgeable service. The company is highly recommended, with customers noting they are absolutely the best, ethical, and an asset to the community. Their work results in a pool that is a blast to use. They are also dealers for quality brands like Caldera Spas, noted for high-level quality. The staff is professional and knowledgeable, with pricing better than competitors and no hidden costs, ensuring a wonderful experience from beginning to end. Some feedback notes that while individual project managers provide dedicated support, hard work, and excellent communication, acting as a liaison with other trades and ensuring things are to code, the company itself can sometimes seem disorganized and overcommitted. Despite this, the strong commitment of their team to keeping the customer happy and seeing projects through to successful final inspection is consistently praised.
They did an amazing job from starting the design and helping us with the different features available right down to keeping us informed on the progress. Was there when they said and very easy to talk with. We even have them doing our weekly pool maintenance. So please
November 2025
CM Pools maintains our pool. They are exceptional. Austin is very thorough and his expertise shows. I find this company to be honest and very ethical. They are absolutely the best!
July 2024
Shawn is the best maintenance guy in the biz. Always professional and takes his time to make sure my pool is top notch.
