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February 2024 by steve haas
People there are so helpful
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February 2024 by Linda Ebersole
This is the Chase bank location I use. The teller service has always been efficient, professional and accurate. It is a fine service and client orientated.
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January 2024 by Sunny Gazahi
Excellent service and always very helpful. Everyone in the branch is pleasant to deal with. Keep up the good work.
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January 2024 by Ke S
Called to confirm if this bank was open and automated system indicated they were, while website indicated otherwise. Could not speak with an actual human being only leave a message. I waited to complete a survey and this function also failed. Chase must be setting a New Standard for impersonal banking experience. I will take my business where transparency and accountability are reflected in personalized attention while building valued business partnerships.
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July 2023 by J H
This location is horrible, how do you give someone an interview and never call or send them an email stating if they got the job or not. Will never apply to this comalpany again. Will never bank here either.
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March 2023 by Russell Alexander
Awkward location. Convenient parking with a drive through. Friendly “hellos” by staff asyou enter. However, they charged a $10 service charge to cash their own check. And then it took 10 minutes + at the teller to process. Not recommended
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June 2022 by HBJ MPA
I went to the 75 Shadow Lakes branch. My issue was dismissed. I tried calling to schedule a meeting with the branch manager, it took the calls n 3 transfers. I was told there was no manager at this branch and referred to the Williamson branch.
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February 2022 by Capt. Robert Eby
Friendly staff. We'll bend over backwards to help you.
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January 2022 by juan adames
Bankers up to the Manage treated us Rudely because we did not have an appointment.
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October 2021 by Stephen Boyce
We had 2 issues to discuss with Mayra Rivera helped us 110%. We couldn't have asked for better service, especially since one issue was not even a Chase issue. Thank you Mayra for everything
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June 2021 by Pat Hegarty
Recent employee turnover is troubling.
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March 2021 by Kevin Yates
Unless you have a lot of money they really don't care about you
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March 2021 by Sandy Andy
Terrible customer service closed out my account and went across the street to regions where I got the best service.
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August 2020 by Fred Johnston
Hard to get answers.
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February 2020 by pete g
.Have been with Chase 25 years.Good branch with good service.
