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January 2024 by Dominic K
Came in not knowing what to expect. This is my first time mattress shopping and Roger made my experience amazing. Found the perfect mattress, and the perfect deal. Ask for Roger if you need to purchase a new mattress.
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January 2024 by Joy Ransbottom
We had the pleasure of working with Roger & Eddie this afternoon as we purchased a new mattress, adjustable base, & a few extrasTheir professionalism and expertise with directing us on the perfect mattress to fulfill our wants & needs was a 5 out of 5 stars! We will highly recommend Mattress Firm/Ormond Beach & Roger & Eddie to anyone who asks!
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December 2023 by Dawnmarie Barbone
I was blessed to have Roger as my salesman. He was beyond incredible. His knowledge, kindness, patience & guidance was 2nd to none. He also had the absolute best personality! He was fun & jovial, all while being totally respectful & accommodating! I haven't been to many places that I wasn't in a rush to leave! I thoroughly enjoyed my experience with Roger....Hands down, the BEST salesman I have EVER dealt with! Thank you for making me feel just as important as someone who was spending thousands of dollars on a mattress! I urge anyone looking for a mattress to shop on a day that Roger is working!
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December 2023 by Allyson Frankel
Nicholas is an exceptional employee. Mattress Firm should be proud to have him as an employee and as a representative for their products. He was very informative and pleasant and he has great customer service. He went the extra mile to accommodate me and make me a satisfied customer.
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December 2023 by Ms JDJ
Absolutely amazing customer service. Nikolas and Roger were phenomenal and beyond helpful. If I’m ever in need of another mattress, they will always get my business and any referrals.
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November 2023 by Valerie Johnson
Cassie at Granada Blvd on 40, Ormond Beach, FL, was wonderful.She explained all matress features of those I was interested in.Cassie took the time to go over everything step by step, including delivery and set up.I will recommend your store to all that are looking for great service, great mattresses at a great price.Thank you Cassie!!!!
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November 2023 by My Email
Roger was phenomenal! Not only was he extremely knowledgeable, but extremely friendly! The customer service we received was above and beyond. I would definitely seek out Roger when it comes to any future purchases we will make. Give this man a raise and promotion!
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October 2023 by Lee Zelensky
Our salesman, Roger, was the best!!! Very kind, knowledgeable, and kept checking to find the best deals for the items we liked. We had a great time finding our mattress, and we got an exceptional deal. We looked in many furniture stores and online, and their prices were the best by far. We should have went there first. Thank you, Roger, for an amazing shopping experience!
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October 2023 by Lee Chapell
Roger was great! He explained things very well. He took the time to show us all our options without all the pressure. We purchased 2 sets of sheets and will return for our bed purchase.
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October 2023 by Ellen Ball
I was fortunate to have met the most lovely gentleman, Roger. Very knowledgeable. Kept me from making a bad decision on a mattress. Would thoroughly recommend him to friends, and Mattress Firm, Ormond.
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September 2023 by Jason Iannarelli
The in-store Staff is great! The Product Quality and warranty is horrible. The so called “high end” $4000 Black Beauty by Beautyrest we just purchased in January 2023 is already completely “broken down”. It literally needs thrown away in less than 9 months. It’s unbelievable how bad the quality of this product is. Warranty is a joke. Today we gave up and purchasing yet another mattress to replace it. Buyer beware!See pics of the huge indentations and impressions. Crazy!
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September 2023 by Rosemary Munoz
Wow! If I could give more stars I would. I was helped by Roger. His professionalism, friendliness, and knowledge of products puts him as the best sleep expert MattressFirm has to offer. I was so impressed by the whole encounter. He spent so much time and was so attentive to make sure he helps us find the best mattress and pillows. There was never a time I felt pressured or rushed. I will definitely be shopping for all my bedding needs and recommending MattressFirm and Roger to all my friends and family!
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September 2023 by Mark Routzahn
Our sleep expert Candace was absolutely fantastic. She took the time to show my wife and myself all of the options that we had for the money we wanted to spend. She was friendly and professional. We would recommend Mattress firm and Candace to all of our coworkers and friends.
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September 2023 by Jan Castlen
Knowledgeable, friendly customer service staff. They were very patient while I tried several mattresses and answered all my questions. I would recommend this store if you are shopping for bedding.
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August 2023 by Sa`id Abedi
We moved and had to order mattresses for all rooms. Hamza gave us a great deal, was very professional, courteous, and we felt like we were well taken care of. I recommended him to my family and since then two family members have bought from him and were very happy with their experience. Wonderful guy! Mattresses were great. 10/10 Recommend!