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January 2026 by jake baylor
Very disappointed in quality
Whites no longer white
Clothes look like not even processed
Will no use
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December 2025 by Fernando Iglesias
Been a customer for around 15 years and suddenly I started getting charged 100% more for the same service (without notice). I was told by the unfriendly staff that new ownership has changed policy requiring higher prices. I do not recommend this place. Bad service, expensive prices. Go somewhere else!
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September 2025 by Lisa Beach
If I could I would give this place a zero star review. I had a terrible experience with NE Cleaners that I need to share. I took in my authentic NFL Tom Brady jersey around July 2 for cleaning, and when I returned to pick it up, I was devastated to find that the NFL Authentic patch had been completely washed away.
I left the jersey with the intent to discuss my dissatisfaction with the owner, providing my contact information so they could reach out. Unfortunately, I never received a follow-up call to discuss potential solutions. After trying to get in touch multiple times, I was finally told that they were working on a repair and waiting for a new patch to arrive. However, there was no discussion about whether this was an acceptable solution for me.
In late August, I received a call saying my jersey was ready for pickup. To my dismay, they had attempted to replace the original patch with a cheap-looking fake NFL patch that seemed like it was ordered from China. They did this without my consent, which ruined the authenticity of my jersey. When I explained that I believed the jersey should be replaced due to their mishandling, they insisted that this was all they could do.
Given the significant loss of value and authenticity of my jersey, I am considering legal action. I have documentation of the entire situation, including the timeline of events and attempts to communicate with the owner. I believe taking this to small claims court is the best course of action to seek compensation for the damage done. I strongly advise others to think twice before using NE Cleaners; they clearly do not respect their customers or their belongings!
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September 2025 by David Kimes Jr
If I could give zero stars I would! DO NOT I REPEAT DO NOT USE THIS BUSINESS! I took my Tom Brady NFL jersey here to be cleaned when I went to pick it up it was ruined the nfl patch on the front was washed clear due to the chemicals they used and there were stains on it worse than when I brought it in so I told them that was unacceptable they then kept the jerseys and tried to fix it by putting a fake patch on it that they ordered from china making the jersey not authentic anymore they then told me they were not going to reimburse me or do anything more to help the situation that I could just see them in court about it so that is what I'm going to do now small claims court it is! I took pictures and documentation of the whole situation! this is ridiculous! I repeat Don't Use This Company they will ruin your stuff and not even care about it! First pic is Before they cleaned sec pic is after third pic is when they put the oversized patch with different material not matching the original at all forth pic is just one of the stains they putt on the jersey that was not there before.
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September 2024 by Deanna Lynn-Knope
Great people, fair prices, and they do a great job on my dry cleaning A+
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May 2024 by John Drotar
Girl that works morning is rude. The stain I wanted off my clothes did not come out. Staff ignored me. She does not speak English and that’s only language I know. My suggestion is don’t go here. Bad staff. Slow and unprofessional.
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July 2023 by David Ruddock
Two trips going here . The first time they returned our clothing that was severely wrinkled . Whoever attempted to do the ironing had no idea how to iron shirts . Like other customers have stated , they refused to do anything about it or even accept responsibility for the horrible job . We had to take our clothing to a different dry cleaners to get the clothing wearable . This staff has absolutely no idea what they are doing . Do yourself and your clothes a favor , STAY AWAYSecond trip one shirt had a small coffee stain on it . When we went to pick it up the shirt had bleached causing bleach spots on the shirt and ruining it . This is a high end men’s shirt. They stated the shirt was silk which it is not. They clearly have no training in this business . They even had the audacity to advise us that because it is a high end shirt we should take it back where we purchased and try to get our money back claiming the shirt was damaged prior to our purchase . We are certainly not going to lie and commit fraud as they suggested . They refused to take any responsibility whatsoever . Again do yourself a favor and stay as far away from this place as possible . Unscrupulous people who do not care about right and wrong . Just horrible !
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July 2023 by Bob W.
They damaged some clothing we dropped off . They had spilled or purposely used bleach on a shirt and ruined it . They would accept no responsibility for this and through the conversation it was a obvious they actually know very little about cleaning clothing . As others have stated , go somewhere else .
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May 2023 by Scott Spearin
I've known the owner and family for many years and the consistency of hospitality I get from every single employee is priceless. He's been there forever because they stick to the real ingredients the get you success, love and kindness. I come from edgewater if that says anything. I would never settle for convenience over quality.
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March 2023 by Owen S.
I've been coming here for years!!! I love this group of people and the core values they use to run the business. Relational over transactional! Thank you Nael and crew!! I appreciate you!!!
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November 2022 by Martha Liebman
Amazing service every time. Fast, efficient and great prices.Service: Special care fabric cleaning
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November 2022 by Tori N.
This place is very affordable and they cleaned my wedding dress with no issues. I recommend!
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September 2022 by Joseph Carini
Excellent customer service and quality.
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May 2022 by Mackenzie Meyer
Very professional. I forgot a tie in my suit pocket and they put it on a tie hanger for me when they returned everything.
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May 2022 by Loverso W.
I love the service and the fact that your clothes are done on site ! You can get them back the same day if necessary ! Never had a bad experience my clothes are always great! Very friendly staff and the let you know your business is appreciated ! I am a customer for life!
