March 2022 by Josh T.
Staff at this location are nice as any other, but the bank practices itself are terrible. I applied for a first-lien heloc (i.e. currently no mortgage or lien-holders, I own the property outright) with a 830 credit score and they denied me despite being told I was in required parameters before applying. The reason I was told that I was denied is basically "the bank was protecting me from putting myself in financial trouble" ??? Funny, because I never needed a 3.5B federal TARP bailout. I didn't get a high credit score and own two homes outright by putting myself in financial risk. If it wasn't for the hard credit inquiry, I wouldn't be as upset, but after this i'm closing my deposit accounts asap. Why should I give them a free loan using my money when they won't get me a secured one?
