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January 2024 by Alexey K
Great service with nice people
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December 2023 by Sarah Dietrich
Shipping is always made easy for me when I use Safe Ship. Lisa is always helpful and I appreciate that.
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December 2023 by Jerome T
This is a remarkable store with excellent customer service! I shipped 8 items from this location and everything arrived safe and sound. Great prices for shipping small or large items too! Highly recommend!
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December 2023 by Azyah Santiago
Every negative comment I have read does not meet the realistic experience I had here! Extremely professional and informative. This location is well kept and organization is top notch.
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April 2023 by Hayden Mac
Worst customer experience I have ever had.Lady said she was going to charge me extra because I was using card on something 4.50$. A 5 dollar minimum is ridiculous.Went back a second time and paid cash. She claimed the remainder of my change was tax and didn't give me a reciept or any money back. When I asked to see a reciept she argued with me on how much taxes were and I asked for my change. She scowled at me and made change from the tip jar. It honestly felt like she was trying to steal from me.
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February 2023 by Joseph nicolosi
What a nice group of people to deal with. I happened to walk into Safe Ship on Roscommon Dr. in Halifax Plantation one day to buy a simple thing like packing Tape and in conversation with Lisa (the owner) was told that they also move you in or out of your home. Just what I needed. Joe, her husband did just that and I was extremely happy with his work. Hard working guy and very pleasant. I would hire him anytime. If you are in need of a mover, Joe is your man. Also, Alex who worked with Joe was a great asset. I highly recommend them.
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July 2022 by Angel
What a lovely place. Knowledgeable employees providing great service! Thank you and God Bless!
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June 2022 by Keith Hopper
Customer focused, they do it right, I've shredded, copied VHS tapes, and shipped there and always get good work. Friendly and smiling. We needed this at this location.
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May 2022 by Igor M.
I rented a U-Haul truck one-way with Safe Ship as the drop-off location. I was planning to return it on Saturday, which is their day off. I called Safe Ship to confirm I can drop the truck on Saturday and not be charged for extra days. And that is exactly what happened. Safe Ship did not timestamp my return until Monday PM, and I was charged ~$120 for extra 2 days. When I called them to correct the error, they basically refused to do that and suggested I call the location where I picked the truck from because they said it's the pick-up location who charges the credit card (which is not true. According to the credit card record, it was Safe Ship who charged me for the extra 2 days). Finally, I had the issue resolved with the U-Haul regional manager. Be careful with returning U-Haul trucks here.
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May 2022 by Shauna Federico
LISA is unprofessional and unhelpful. Too bad because it’s a convenient location. She needs to remember she is in a customer service business. The fee is also redicilous for a prepaid label as well. Will go out of my way to go to the Granada and Nova location where everyone goes above and beyond to help !
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April 2022 by Mandi Lee White
THEY’RE SCAMMING PEOPLE, DONT DO IT!! SCAM SCAM SCAM SCAM I can’t believe that any of the reviews for this company are positive, they HAVE to be paid or friends. This has been one of the worst experiences…ever. They take advantage of people in venerable situations, make promises that they refuse to keep, and hire “3rd party movers” that will smoke weed in your home while you’re in a different room (JJs moving, I believe they’re based out of Seattle) and added boxes to the truck(uhaul) that we did not pack. They(JJs) placed stickers on misc items and wrote that they were large boxes(found out today when stuff was dropped off 2 months after pick up, and $2,000 more than we were quoted [note that our quote included much more than we thought we were going to bring. Gave a lot away to cut down costs] no warning that they were finally here w/belongings and demanded payment or they’d charge $500 a day until we paid for delivery). No updates throughout the months of calling and waiting, being hung up on, and charged w/o consent to cards on file. Morrisberry Trucking Llc was who dropped off. When I was told that I needed to sign the paperwork that clearly states “by signing you agree everything was in good shape” etc, I asked where I needed to document damages before signing. I recorded what I could of what followed, it was ugly. The man that owns the company yelled at me to sign and give him his piece of paper. I (f) was alone with my two children(both under 3y) and they were an hour late…but I was “holding him hostage”after they were another hour late, by simply filling out the paperwork. He (Morrisberry Llc, looks like based out of Florida) snatched away the other form, called police-when the police asked him for the other forms on my behalf, he flat out lied and said he didn’t have any other paperwork of mine. In this, short, summary, I hope the gist is out there- DO NOT HIRE THEM. DONT EVEN CALL FOR A QUOTE!!! SCAM SCAM SCAM I’m not sure if that got your attention, but I truly hope this helps? Happy F*in Easter’22 Addition- this is a franchise. “Safe ship” needs to be held accountable for their active roll in scamming people.
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February 2022 by Christine Lewis
The service I received was absolutely horrible! I sent a Christmas package to my neices and nephews (6 to be exact) all going to Georgia and paid for insurance in case there were any issues. My package showed that it arrived to a facility somewhere in Georgia and the went mia. After I informed them about the issue they said they would look into it and get back to me. That never happened. After a few more days the package showed delivered. I checked with my brother and he confirmed along with his door cam that no one dropped off any packages at any time. I called to use the insurance that I paid for and they told me because the package showed delivered there was nothing they could do. So I paid extra for absolutely nothing. So all in all 6 kids were disappointed, my insurance was completely unnecessary, and I wasted my time, money, and effort for no resolution. I would recommend just paying the little extra to use a company like FedEx who confirms delivery with a picture.
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November 2021 by Anne Scharff
I agree with the reviews about how wonderful it is to have Safe Ship so conveniently located! The provide so many great services - shipping, copying, and faxing as well as high end services like document shredding and Notary services. Wow they have been an amazing help to my family - having just moved here, we found that we have needed to use all of their services. The Notary and document shredding services have been especially helpful. The store is beautiful - crisp, clean and well organized. The people who work here, especially the owners, are friendly, personable and highly competent. It is really a gift to have them so close by. As for the charge for UPS shipping, I think it is a nominal charge -especially when you figure in the cost in time and gas of going to a UPS Store and then waiting in line. This place is a winner!
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November 2021 by Queen Rule
I would give Safe Ship Halifax 10 stars if I could. I had a family antique chair shipped to my home in Tennessee. Lisa was amazing. She knew how nervous I was and helped me all the way through the process. Highly recommend!! Thank you Lisa again!!
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August 2021 by B
Initially I was so happy to hear there would be a UPS drop off in Roscommons so I wouldn’t have to drive to the Trails. However, when I went there just to drop off a prepaid UPS package, they wanted to charge me! Their excuse is that they have to pay for this service (so in turn are passing that along to their customers). They should realize by now from the multiple unhappy customers that they are losing what could be repeat business. Now I will not consider going there even if I have something to pack and ship. I’ll take my business elsewhere.
