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November 2024 by Gia
I've been banking at the bacnk for 20 years the only person that is kind and helpful at this branch is the head teller the ladies at the desk act like you not good enough to bother them worst costumer service not helpful at all. .. they don't understand 😪 with these times money is crucial to your customers so if they need help with their money you don't tell them there's nothing I can do and have a nice day with an rudeness about you .. didn't even offer to make an appointment for the next day so I can help you then ..no just plain rude she has long blond hair sits at the desk the. .. kindness and respect is everything ✨️ 🙏
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October 2024 by Lloyd Bosworth
Confused manager. Have to return to make sure the accounts are correct. Never received a debit card
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June 2024 by Robert Beebe
They won't even cash their own checks without charging you a service fee. No wonder nobody wants to be a member.
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May 2024 by Sonya Richardson
Tina was very unprofessional and rude. She inappropriately questioned the reason behind my mother's withdrawal and made unnecessary comments about her appearance, saying she looked frazzled. We walked in very nicely and friendly, so for her to say she looked frazzled was completely uncalled for. This behavior negatively affected our experience.
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January 2024 by X
Older staff lady needs to hang it up. She seems confused.
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August 2023 by Sandra Sofia F.
Best Bank, Customer Service and the lowest fees in the market and best solutions for businesses!!
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May 2023 by Goaty McGoatface
Garbage bank that won't let me make purchases from reputable sources online to due "authentication error" and their very, very poorly made security. Why banks never pay programmers enough is beyond my understanding. A card from a bank that doesn't let me spend my money is useless.
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February 2023 by Mark Davis Tile LLC (Mark Davis Tile Llc)
I went in the bank to open a safety deposit box she wanted me to sign for the safety deposit box no problem but as soon as I did she run to the fax machine and fax my signature to someone I come back 2 weeks later then see wanted me to sign again for my safety deposit box when I asked her about faxing my signature of she made me close my safety deposit box and my bank account I think she used my signature and account
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January 2023 by Deborah F.
Wish I could say something positive about this bank but I wish some of my banks back in Pa were down here. Truist is the worst bank I have ever dealt with. As soon as I can I will be closing all my accounts and going somewhere else.
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January 2023 by Mark Davis (Mark Davis Tile Llc)
I went in the bank to open a safety deposit box she wanted me to sign for the safety deposit box no problem but as soon as I did she run to the fax machine and fax my signature to someone I come back 2 weeks later then see wanted me to sign again for my safety deposit box when I asked her about faxing my signature of she made me close my safety deposit box and my bank account I think she used my signature and account
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September 2022 by Mark Davis
I went in the bank to open a safety deposit box she wanted me to sign for the safety deposit box no problem but as soon as I did she run to the fax machine and fax my signature to someone I come back 2 weeks later then see wanted me to sign again for my safety deposit box when I asked her about faxing my signature of she made me close my safety deposit box and my bank account I think she used my signature and account
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July 2022 by Gabriel Martinez
The most professional people, always willing to helpBanking with them for 18 years( used to be suntrust then).
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May 2022 by VINAY RAKESH
I am disappointed at this location Branch Leader do not know at all how to run the location no experience look like …….. no goodIf you have account with Truist please go other locations or change your banking need at smaller banks
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December 2021 by Rachel Wiggins
No because tell me why the banker felt the need to shout my credit card balance across the room. So embarrassing and unprofessional.
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July 2021 by Blake Swisher
Helpful and friendly