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December 2023 by Judy B.
I was very pleased with the service I received. John was on top of my parts ordering and installation. I felt like he made sure everything went smoothly from beginning to end. I also felt the price was fair for the service and was exactly what I was told it would be in the end. I'll definitely be back again for future services.
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December 2023 by Kenneth M.
So, I went to Tire Outlet in Ormond Beach, FL. I saw they opened at 8:00 today and got there 1/2 hour early as I have a busy schedule. I spoke to the person in charge, told him I needed an oil change, and he said okay I will take you as soon as we open at 8:00 AM. So, at 8:00 the mechanic told me to go into the office for paperwork and I went in and there were two other customers inside. He (the person I spoke with @ 7:30) asked me if I had an appointment, I said no, but you said you would take me as soon as you open. He then said well I have to take those with appointments first, he only has one mechanic. I said why didn't you tell me that earlier. He just looked at me with this stupid look on his face. I guess he just thought I had all the time in the world and would be willing to wait for hours. I don't understand how some of these business chains can hire such incompetent personnel. So, if you want aggravation and waste your time, Tire Outlet is the place to go. If you want a stress-free oil change, go anywhere else.
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November 2023 by Dave O.
During a pre-travel inspection on my 2004 Jeep Wrangler TJ which I flat tow behind my Motorhome my trusted mechanic mentioned that I might want to consider buying new tires in the near future, he assured me it wasn't an emergency but something I needed to keep in mind. Well after I pressed him a little more since having a tire issue on the road would be much more of a problem than buying a new set of tires pre-maturely. Knowing my Jeep probably better than I do and also knowing what I like and my level of expectation he started calling around to see what was immediately available being my travel plans were only a day away. After providing me with a few options he inform me that Tire Outlet had some Yokohama Tires in stock and although it was nearly 3:00 PM they could swap the tires and balance them before they closed the same day. This shop goes above and beyond, they emailed a photo of the tires and quoted the tires and work out the door with a promise of no surprises. This entire process went down over the phone and was executed flawlessly. After doing a walk around I took them for a test drive and found these Yokohama Geolandar X-AT 295/70R17 to be the perfect solution, they look great and just aggressive enough that I am confident they'll perform how I need them to - after dragging the Jeep to the Keys I know I made a good decision. I applaud the Tire Outlet's employees for the exceptional customer service, workmanship and amazing pricing and most of all doing what they promised...
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November 2023 by Frank G.
Scheduled oil change on-line. The only information they got from me doing it on-line was the time and my first name. Next time I'll call them personally and give them all the information in advance, so they have an oil filter in stock for me. Service manager was very nice. They were going to rotate tires but I said no thankyou because I just had new tires installed a week prior. I did manage to get a coupon on-line which brought the cost down.
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March 2023 by Mike H.
Fast, honest, reliable service. They got me in immediately and repaired a leak at no charge. Recommended.
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October 2021 by Nichole C.
I had an alignment done here, the staff was extremely friendly and my alignment was done in a timely matter. I also liked the price.