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November 2022 by Randy Woolfe
I was hoping that I found a bank that was on the ball but, they dropped it on me big time. After contacting the branch in Ormond Beach about doing a HELOC loan, in a first mortgage position and speaking to the branch manger/loan officer several times about the loan parameters, spending 4 hours going through the application in detail and gathering all the information they wanted, they then tell me the can't do the loan. She made up some excuses as why because, of the bank risk and the interest rates, blah blah blah, when in fact the reason why she could not do it, was something that I told her up front. That is, it was to be a first position loan, on a condo as a second home. Well they don't do that as I found out after speaking to another banker with the same bank. Go figure.........................
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October 2022 by Richard Phillips
Wonderful experience Charlene was awesome very friendly and nice I had to fix a few things and she helped I appreciate her
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August 2021 by Diana Versek
Great local community bank with awesome personal service that will open a branch in Palm Coast in October. Call Vinnie at the Ormond branch for more info.
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July 2021 by Lyles Downs
We had a great experience working with Vincent at this branch. He was responsive and patient and helped us with our refinancing and home equity line. i would highly recommend giving him and this branch an opportunity to help with all your banking and financing needs!
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July 2021 by Steven Pyle
I just opened a business account, so this isn't an in depth review yet, but I have to say that it was such a pleasure dealing with Vinny, who went above and beyond helping me understand everything and getting everything set up. A very genuine person with a great heart for helping. The world could use more people like him. Bonus with the business checking account having excellent services for a great price.
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April 2021 by Amira Abdelfatah
I opened up my business account with the branch manager Denise Lorber in the Ormond Beach branch. She explained everything in detail as well connected me to their credit card processing company. I felt very comfortable with her. If you are looking for a bank and person who cares, Denise is your girl.
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January 2021 by j o
Great bank with great people. Thank you so much Louise, Lillian, and Denise.
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May 2020 by Kerrie Lyke
TrustCo Ormond Beach is a wonderful home town bank! Everyone is so friendly and knowledgeable, and you always feel welcomed!
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June 2019 by Tim Candage
We are always pleased with the personalized service at this hometown bank. They even welcomed our dog Bella on St. Patrick's Day with treats and a hat! Hours of operation make banking convenient. Thanks Mark, Lillian and everyone!!!
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May 2019 by Sara Iliff
Great environment, super friendly staff that are eager to help you with any and all needs you may have. A lovely young man named Brandon helped me set up my mobile banking the other day because I accidentally locked myself out of it and he was super patient with me, and made sure I could access it that day. Just a overall great bank, and I'm glad I chose to open a bank account there.
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May 2019 by Kelly Casale
The workers there are always friendly and courteous. I always visit on Friday and usually have some of my grandkids with me and they always give them lollipops, even on occasion when I don't have them they send some along for me to take to them. It's a great bank to do business with. I travel from Bunnell to Ormond because I don't want to switch banks. Brandon is a wonderful asset to this branch
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April 2019 by Megan Backman
Love this bank. No hidden fees of any kind. Staff are warm an professional always.
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March 2019 by Ryan fanning
Easiest and best experience in years bank related. Anthonie and his team was amazing, super friendly and to the point. Best bank in town. Highly recommend Amy business or personal accounts. Thanks for getting me set up.
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February 2019 by Breanna Johnson
If you're looking for a bank with a hometown feel this is the bank for you. Mark, Brandon, Denise, Anthonie and Lillian are an amazing bunch. They are very professional and so courteous. They do a great job making you feel like family. I am thrilled to bring my business to Trustco!
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February 2019 by Anthonie Perez
Truly an awesome place to bank .The entire staff treats you like family and make your experience enjoyable, fast and easy!