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February 2024 by Mike W
Poor customer service. Waited over 20 minutes to mail a package! The self service kiosk in the lobby area has been down for weeks.
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December 2023 by Robin Madison
I have never had a bad experience at this Post Office in all the years I have been going there. They are always polite and friendly to me and my mail always gets to where it's supposed to go. Also,all these people complaining about their missing packages, I've never ,ever had that problem.Our carriers have been the best,oh,and all you people complaining that our tax dollars completely fund the postal service you're wrong. The Postal Service supports itself and gets minimal money from the government.
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December 2023 by J S
Two packages, two weeks. Two forwarded packages to an unknown address with no explanation. Dunno why, dunno where.I’m not a small government person, but it’s time to shut this agency down.
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May 2023 by Bonnie Creevy
Wow. I went to the Ormond office for the first time. The young lady working there was beyond rude. Shockingly so. Skip this office and go to the Port Orange office. They are always helpful and nice.I would say maybe it was a one off experience but clearly by all the reviews on this location, this is the norm there.
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May 2023 by Lisa Mahoney
The manager today/this morning helped me out so MUCHA.. I can't remember your name because I didn't see a Ntag.. But I thank you for taking the time to help me n make me feel better about my coming there in the first place.. You very kind n helpful
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April 2023 by Sergie96
If you look at the other post offices in the area, this one stands out. The people here obviously don’t care about anything else but a paycheck (which comes out of tax dollars, typical parasite) and it shows. The level of apathy on display here is unreal. Go to literally any other location if you can. I’ve had nothing but great experiences at other USPS locations, can’t say the same for these people
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March 2023 by Mark Hedtke
Considering the reputation that has been placed upon this company because of their jaded involvement in the 2020 election, the increase in misdelivered mail &theft of checks via mail, my recommendation would be to not use your home mail box pickup for any check payments!
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March 2023 by Joshua Derocher
Phelicia & Dehzon hold it down! Best customer service consecutively! They’re gonna run the place one day!
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February 2023 by Steven M.
I love the convenience of this please. The staff is always clear and helpful. I'm there multiple times a week and if there is a line or they are closed I use the 24 hr label machine they have in the hallway and ship at my convenience w no wait.. wish every place was like this.
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November 2022 by Erin E.
One of the worst post offices and ridiculous that I would have to travel 30 minutes anytime I just wanted to drop by my local post office. That's how far out-of-the-way they are from much of the town as they are just minutes from the cornfields and cows. The people there are rude, don't recommend but the only thing that is worse is the one beach side. Both of them need a total makeover and you're lucky if you get somebody that even has their teeth. That's Ormond and Daytona for you.
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August 2022 by Vanitii Fair
So far my private artist that handmakes my jewelry has sent me 5 packages now that have not made it to where it needs to be I wanna talk to a manager of this store
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August 2022 by Rich
Amanda is such a pleasure to work with, I look forward to seeing her when I go in.
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July 2022 by Alexis B.
Terrible costumer service. Rude employees and just so sad to see. As if I made you apply for your job.... Go somewhere else.
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June 2022 by Gary Hiatt
Mailed a greeting card for a coworker today. Customer service said it did not bend so it was a package. When I told her it was just a card with a hard face, she looked at me accusingly like I was lying. She charged 4.50 to mail a normal sized greeting card because she could not bend it. Why was she trying to bend it, who knows?The card was for an employee returning to work after a stroke, nothing else in it. Cannot imagine why the postal service is such a mess.
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May 2022 by Hayley G
Customer service at the desk is great but the service and mail delivery for PO Boxes is abysmal. Half the time they won’t deliver my packages and put a piece of paper in requesting I pick it up at the desk. I have a PO Box because I work full time and don’t want to stand in line to pick up my mail. What is the point of paying for a box if I have to go to the front to pick up my mail during limited open hours anyways?
