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December 2023 by blase b.
There was an item priced wrong on the shelf and the gentleman at the front with a clear visor on said there was nothing he could do for me after it rang up double the shelf price. I left and came back in and asked if there was someone I could speak with about how the pricing was arranged on the shelf with the coolers. I was rudely dismissed so I took the cooler to the sports area and on my way I bumped into an angel in a WalMart uniform. She goes by the name of Donna, Coach Donna. I explained to her the situation and she looked at the shelf and analyzed the setup and said she would be delighted to honor the shelf price. Donna then proceeded to lead me to the self checkout where the man in the visor was standing. We inched closer to the man who once said he could do nothing about it. Fog filled his visor as his nervous breath clogged the room. Donna lifts the cooler and says "We are going to give it to him for shelf price". The same man who told me he couldn't help me was now shaking in shame as he typed in the passcode in the system to honor the shelf price. Donna, you can tell, is a joy to work with. As we walked to the counter several workers stopped her to share a quick joke or comment all with smiles on their face. I commend you Donna for upholding the integrity of the WalMart employees and teaching the gentlemen at the front door how a customer is supposed to be talked to and treated. They were extremely rude and u turned everything around not even with the price honoring but with the compassion and concern u showed me as a customer. You could have pawned me off to the guy behind the desk in the fishing area but u stuck with me!! I will repay you someday Donna!!! I will hold onto this memory for all of eternity!!!!
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September 2023 by Lynette B.
People normally write complaints but today I really want to write a COMPLIMENT! I'm impressed with the front register associate MAITE, she's wonderful, professional, super friendly and very helpful. She really goes above and beyond with the service she brings every time we go there. Thank you for having employees like her, she is like a gold stone! I hope you guys take the time to read this and don't forget to acknowledge her for her outstanding job!!!
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May 2023 by AL P.
This is for the cashier at the Auto center not the techs who are working hard to keep Walmart going. If you don't want to work or leave early go work somewhere else like a movie house or something so you can sit on your fat ass and not deal with customers. You made me wait an additional 20 minutes. Everybody wants to get out fast and the customers are paying your salary so gtf.out
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April 2023 by Angela W.
Not a single cashier service line-..only self check out on one side of the store in available, with 20 people in line ahead of me!!!
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January 2023 by Sven O.
Typical Walmart. Half the spots for items are empty and they are often the most popular and/or that I am looking for. You ever try calling them? And I thought dealing with automated attendants was aggravating. Here, if by some miracle a real person does answer ANY extension you select, they almost certainly won't be able to help you and will transfer you somewhere else where no one will answer. I don't mind the self checkout because I'm a full grown man who can handle it, especially considering how happy and helpful the rest of the employees tend not to be. My heart hoes out to those employees, they are only miserable because they work for peanuts at Walmart. When are people going to stop giving these people their money?
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September 2022 by Connie C.
Walmart has cancelled my grocery order twice in one week with no notice to me. This store is very poorly run. Time for my local Publix.
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August 2022 by Betsy G.
This store has gone from bad to avoid at all costs. I'm tired of going shopping and then I'm put to work scanning and packing my over priced groceries. It seems the Waltons refuse to sell their own products anymore and you are forced to buy brand name products or walk out to find cheaper products. I have a bad back and when I'm forced to do the work required to purchase and pack, I'm gimpying out the door. The employees are ticked and incapable of doing or wanting to do their jobs. Go somewhere else to find quality goods and lower prices and have the actual employees do the jobs they are better paid to do. I have had enough of corporate greed.
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July 2022 by Joni G.
I am used to providing great service; it was my strength throughout my career. I shop at this Walmart several times each week. The pharmacy staff is outstanding! They call my doctor or insurance provider, text me when Rx's are ready and advise me about vaccines, health care, medicines both efficiently and competently. (I was a pharmaceutical rep for 3 companies and much of my career has been in healthcare, working with doctors). I consistently receive fair to great service, especially in the last couple of months. It was not always this way, in the past this store lived down to the reputation that Walmart has deserved over the years. I have even noticed that the produce quality is improving, so much so that I will buy produce here and forgo paying double or triple at the local supermarkets. Never thought I would be complementing (most) of the staff at my local Walmart! Prices have always been good, now service too!, at a Walmart! What is this world coming to? Andy, an educated consumer.
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April 2022 by Larry Johnson
Always have stuff im there for.
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March 2022 by Mike K.
The "security" people Walmart hires are people who harass shoppers. There is one man there who wears glasses who calls shoppers names. He thinks he is some kind of CIA cop but we all know he is just a want to be cop pretending to be somebody he is not. You know the kind of people who are trouble makers who think they are better than you. The guy is a l**** who must have tried to be a cop or has been fired from some security job for being a racist. I hope Walmart does a better job of hiring people and makes sure they do their job and not harass the people who shop at Walmart.
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December 2021 by Dianne Odermatt
Always my first try for anything. Would be nice if they still used cashiers at every register but I don't mske the rules.
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November 2021 by Mari R.
I needed a radio and went to the tech department asking for help. The young man working there wouldn't let me ask a question and kept repeating "May I help you?", " "I'm listening" multiple times" in a mocking manner with a rude demeanor. Another customer negatively interjected without knowing I hadn't even gotten to my question. It's ironic the minute my husband got involved he listened and changed his tone. He had total disrespect for me as a woman customer obviously. Walmart employees need to respect women and seniors. The young man maybe able to disrespect his mother at home, but as a employee he should listen to customers needs. I hope Mark the store manager followed up on this. Terrible experience, but I did go back to get my radio boom box ...which I was almost tempted to disregard. If this employee gets this stressed....I can't imagine how he'll treat people around Xmas time. I have worked retail in my younger years, but we were not allowed to be rude to customers back in the days. Later today I went to Big Lots and the customer service was outstanding. Several people approached me and asked if I needed help. They were very professional. Love Big Lots!
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September 2021 by Brandon K.
All self checkout and no cashiers. They announce that they're raising their wages but then turn around and start eliminating some positions or start cutting hours drastically. I won't be giving my money to places that pull that crap. Those self checkout machines are way too slow ! Even slower than the old ladies that used to work at the registers.
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June 2021 by Tenee C.
HORRIBLE service, but it's no wonder, when the store's manager ROBERT, is the staple of this particular Walmart. He has NO phone etiquette, and customer service is out the window. The inventory at this location is NEVER accurate. If I can give ZERO stars I would.
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May 2021 by Jill Brown
Always just so crowded and never any cashiers to check you out Walmart always want you to go the self-checkout and do the work yourself