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February 2024 by Elephant Fiesta
I really wish 0 stars was an option. I've taken my dog to this vet twice and both times have been awful. The staff is insanely rude, insensitive, and treats you like you're the stupidest person on earth. Estelle at the front desk is by fair the worst. They are ridiculously overpriced for what they provide and are so unorganized it's almost laughable they can operate at all. I have never been treated so horrible by another human in my life. I will never take my dog here again.
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January 2024 by Janet Kasper
Every staff number, and medical provider at this veterinarian is incredible! They are all kind, patient, professional, & treat my dog with the utmost care, & kindness. I highly recommend this vet, no matter what your pet’s needs are.
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September 2023 by Casey Hewitt Long
If you are active military and need a health certificate for your animals, DO NOT GO HERE.I have had so much trouble with this vets office, they’ve rescheduled my appointments twice because “no one was there’ to do a health certificate to PCS to Hawaii. I called two weeks out to make the first appointment and they called me the day before and told me the Vet wasn’t certified to do the certificate. Fine, another vet could do them later in the week. THEY CALLED ME DAY OF APPOINTMENT, and told me they have a licensing issue so they can’t do them at all. We leave for Hawaii Tuesday. This vets office should be responsible for the difference that I’ll have to pay walking up with health certs vs overnighting them. I’m so MAD. Honestly, if they have license issues shouldn’t they be shut down and not seeing animals?!? I wouldn’t trust this place.
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September 2023 by Tara Matthews
Stay far away!!! The front desk older lady is awful!!!! She must be his wife or something because he allows it. She yelled at me and treated me horribly and Dr Viz just allowed it. The most unprofessional place! It has gone way way down hill. I am actually in shock how someone can be so rude.
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September 2023 by Benny
Oh yeah I am very happy soon as he saw my dog which is a chihuahua he quickly asked me what was wrong with her and I told him the story and immediately he took care of business and my dog is very happy and I am very happy the prices are very good compare with some other places the staff very helpful and professional, I do not understand why people complain about it or it is just because they got off the wrong side of the bed that day but in this office they are very kind and professional.
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September 2023 by D. Adams
Don’t bring your animals here. Owner is unprofessional, rude and lacks compassion. Take your animals somewhere else if you truly care about their well-being.
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August 2023 by Tara G.
Absolutely horrible!!!! Love Dr Viz but his front desk is the worst. This woman must be his wife or related somehow, she is the rudest woman I have ever encountered. He just allowed her to be disrespectful to me and yell at me. I was late on my dogs shots, they were trying to charge me a lite fee. She was scolding g me and belittling me about it. He came out and just let it happen. I will not be going back there. Good luck with her, it's a shame! She is ruining his practice.
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July 2023 by Logan McKay
We love all of the veterinarians here. Dr Sherri is great with our German shepherd. Dr. Viz has been our family vet for over 20 years. I trust them 100% with our pets
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June 2023 by Vicki Cooper
This is a wonderful vet always caring for your pet. I drive 25 miles to come here, because of Dr. Viz deep love for the animals. Years ago he was the only vet that actually traveled to my home to help a very sick pig at my home, he cared for that pig for the next 20 years. He also has cared for my goat, 3 dogs and cats over 25 years. Great place .
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June 2023 by Claire Walker
Fantastic place dr. Vic is amazing. Anthony is also amazing. My dog loves him
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June 2023 by Karen M.
The manager Sheila is the wife of one of the veterinarians. She is awful to speak to. She is rude, hateful and will scream at you over the phone. The front desk staff, especially Shannon are very courtesy and kind but the manager is the reason I would stay away from the facility. Sheila has no compassion at all when it comes for the concern and safety of your pet. Stay far away from this place. The veterinarians are aware of her behavior and the way that she treats people.
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March 2023 by Alia Rabah
Hands down the best vet I've been to in the area. Staff is incredibly knowledgeable and just so sweet& caring! I brought my kitty and snake in and both were treated so well. Their prices are very fair and much better than the 4 other vets I've been to in the area. I'm so grateful I found this place. I can rest assured I have a place to take my furbabies and reptiles and know they will be extremely well taken care of. Do not hesitate to bring your pets here! I can't say enough good things about the staff here. Dr. Sharymarie was simply amazing as was the rest of the staff. My babies and I are so grateful for all of them! ♥
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February 2023 by Tami M.
I have been going to Dr. Viz for at least 25 years. Sorry to say that I am very hurt and angry with his treatment of me. He allowed his wife (office mgr) to do pricing of a simple procedure on my dog that took 10 min. Per Dr Viz and she charged me 1000.00$. I discuss with Dr Viz and he said he would take care of but he did nothing, he even said he made a mistake on charges. Discussed it twice with his wife and she basically said to bad! I payed to get me dog. Went in for recheck he still said he would fix and she was there that day I had her print bill out to discuss. There were new charges on there that were not on there before and different pricing adjusted. She said it is what it is and I have a credit of 10.00$. REALLY!!! Called around and that procedure only cost tops 350.00$. I really don't think Dr Viz should have his wife doing the charging she is hurting his business. I thought I could trust Dr. Viz but I will be going elsewhere now, that hurts and I have heard lots of complaints.
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January 2023 by Joe M.
Been using Viz. for over 30 years and this was our last visit. $1,000 to drain and tape an ear on our dog. The billing manager is an absolute bitch and wouldn't listen to our pleas for a reduction. She works from home and hasn't a clue on what is going on. Solicited quotes from 3 other vets and they were $150 to $350. Not worth the aggravation.
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November 2022 by Local Guide
DO NOT TAKE YOUR PETS HERE!!! I took one of my newly adopted dogs here and had a nice initial experience so I brought my second dog here. Everything was fine and dandy until I left without purchasing flea/tick and heart worm medication because I already had. I subsequently went out of town and unfortunately left their medication at home, so I wanted to purchase through Chewy to have expedited delivery and I called this office numerous times and was told someone would call me back until they finally told me they would not approve anything via email and that I had to go in person (and presumably buy from them instead). This was essentially impossible at the time. I was willing to look past this since the vet was so nice but then I purchased pet insurance for my dogs and the pet insurance company made numerous request to obtain vet records from them. After I saw these request were going unanswered, I called them to see what was going on and they even refused to send my pet insurance company medical records. This vet is RIDICULOUS and has even more ridiculous policies. Nice vet but please go elsewhere to a place that is willing to work with you to truly protect your pets no matter what. Needless to say, even though it will cost me money, I will not be retuning here nor bringing any future pets here. I would advise others to look elsewhere.
