Chase Bank is praised for its helpful and friendly staff, particularly Monique and Marcos Ayala, who provide excellent customer service. Many customers appreciate how Monique made the process of opening an account easy and smooth, while Marcos was noted for his professionalism and problem-solving skills. However, some customers mention that wait times can be an issue due to limited tellers available. Overall, Chase Bank is regarded as a reliable institution, with long-term customers expressing satisfaction with their services, including the proactive mailing of new debit cards. The bank's employees receive recognition for their hard work and commitment to customer care.
Make an appointment with Rosana, a personal banker. She went above and beyond for me and my father. She is so good at her job, a real professional with the friendliness of a small town neighbor.
August 2023
monique was really kind. she helped me open my first account. i was by myself and didn’t really know what i was doing but she was so nice about all of it and explained how everything works. someone give her a raise fr
May 2023
Very nice place always trying to do what they can to help.
