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September 2023 by susan wylie
Life Storage is a great place to keep your stuff cool and dry, definitely safe! Just know that if the power goes out you have to wait til it goes back on to get access, as with any facility, I'm sure all have electronic gates , doors and or elevators. The staff and management of this facility went way above the norm to make sure everything went well from the initial ordering of the unit to the departure. Just a heads up, in the one that I used, when I went in a few times to go through my stuff. the lights, being motion controlled, When I was working in the back of my unit the lights went off constantly. It may have been that my particular unit was placed on the wrong side of the sensor so it couldn't see me much. I found it very annoying to have to come out in the dark, just some dim emergency lights on, and then flail my arms to get the lights on. Soon I brought my headlamp flashlight. It allowed me to work without a problem.It's a good company, hires nice efficient people.
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August 2023 by Chortles
All other reviews are fake or pet of promotion, an operating system you’d rather kys then use, and a website that makes you put a username in while never having set one up (only asks for an email and pass) so yea if you work or own this the morally correct thing to do it demolish it and set up a park.
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August 2023 by Rick Piotrowski
A few minor hiccups from the start (not getting access code and lock when promised) however it was rectified quickly and courteously by the staff. The facility is immaculate and the temperature controlled atmosphere makes it comfortable moving things in and out of my facility, not to mention preventing damage to my articles due to excessive heat and humidity. Good experience all around so far.
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August 2023 by Chevelle A
When I talked to the customer service representative over the phone - he was very informative, very polite and helpful.When I arrive at the storage - the office was cleaned, staff was courteous.Storage areas were cleaned and well lit.
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July 2023 by D B
Alec was extremely professional and polite. A pleasure to work with!
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July 2023 by Garrett Funk
Serenela was extremely helpful in helping me find a new space! Awesome customer service!
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June 2023 by Anessa Almedina
I got to the storage unit and the facility was fresh, clean, and immediately Deanna was extremely helpful. She was very kind and friendly, walking me through every step of the way. Couldn’t ask for anyone else to help because the experience was amazing!!
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June 2023 by Maureen Llerandi
Serénela was so helpful! She took her time with so much patience to show me the facility and various options. Place is beautiful!
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May 2023 by Joanna Rivera
Serénela is very profesional and so kind she make my visit easy and comfortable I like her customer service very polite i highly recommend if you need a storage come to Life storage. Serénela welcome you and help you as soon you walk through that door. Great attitude. I can’t ask for better service
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May 2023 by Rebecca Cloutier
I’ve been working with Serenela at the Oviedo location for close to 2 years now and she has always given great customer service and is such a friendly person.
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April 2023 by Rick Rattan
Customer service was amazing! A special thank you to Serenela for making this process so easy and effortless.She was very helpful and answered all my questions. She has great customer service.
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April 2023 by Beverly Thompson
Iserenela helped get me get set back up on auto pay after my credit card was compromised. She was very pleasant, and turned a negative situation into a positive experience.
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March 2023 by Esteban Gonzalez
Alec Johnson was great to work with. He was professional and very informative. It was a pleasurable experience. I highly recommend Life Storage.
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March 2023 by archiveacc324
Good storage and good people: Serenela and Alec were helpful for the whole process
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February 2023 by Arcade Monsters
Deanna was so helpful. Made the process easy.