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March 2024 by Ann D.
I love to look for clothes and house items especially in this economy but this is the worst store. No fitting rooms anymore or bench to sit on shoes. I asked an employee a question about some items they had he rudely responded I don't know while he looked through video games. You can keep your overpriced stuff and your rude employees
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March 2024 by Brett D.
This is what you can expect from Goodwill now. Overpriced trash. Go to Ross and buy brand new items for less money than this garbage.
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February 2024 by Amy D.
This is a complaint towards corporate headquarters. Who's bright idea was it to remove all the dressing rooms at the Oviedo FL Goodwill?? I'm assuming it was not a woman who came up with this bright idea as all women know we must try Everything on before purchasing. All womans/children's sizes fit differently depending on the make/style. I will not purchase any more clothing at this Goodwill as it is a total inconvenience to buy it, take it home to try on, then go back to store within 3 days to substitute it for something else that Wont Fit! C'mon Goodwill Corporate! Where did your common sense go?
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January 2024 by rob ert
Great selection
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January 2024 by John Ralph
Lower quality of service and some questionable items
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December 2023 by Jessica Costley
Came to quickly check for an item before closing and they locked the doors before the posted closing time. The manager said they lock the doors 10 minutes before closing, but we were there 15 minutes before and the doors were already locked. It's fine if you close at 845, but then the signs should say that.
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December 2023 by Christina Mares
Unfortunately I will never go back to this goodwill. This is the second time I have gone in to shop for clothes realizing they have removed all dressing rooms. Who thinks they can shop for second hand clothes without trying them on first!!! While I was there, at least 2 other women said the same thing and left all of the clothes they had in carts and walked out. I don't think this was a good revenue idea for goodwill but that's just me.
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December 2023 by Lindsey Marie
It’s been a while since I’ve popped into a Goodwill and wow the inflation . Some of these prices are just downright ridiculous for outdated, stained clothes and a lot of this stuff you can find at Walmart and target for almost the same price NEW why buy it used? I noticed some of the nicer name brands are really jacked up in price. That was a waste of my time now I know !
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November 2023 by Heidi A.
This is one of the best Goodwills in the area. It's large, has a lot of stuff and is clean and bright! I bought some candle holders, and wall hangings for just a few dollars a piece. You might find a cool wine glasses, rice cookers, many other things that are inexpensive enough to try. My friend and I found all kinds of great quality and almost new cute blouses and shirts as well. Did you know Goodwill has a membership program? Just give them your phone number.
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October 2023 by Jami P.
Prices are insane I donated so much stuff last weekend and when I went in today things were priced way over what I paid for the stuff new I don't get it ? I will not longer donate to them Pictured is an example of insane pricing
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October 2023 by A. M.
Why is Goodwill taking aim at resellers? Purposely putting the GW price sticker over the manufacturer barcodes is being done now to prevent resellers from researching products value on reselling platforms. We are really trying to understand if it is the intention of GW to sell the stuff that is freely given to the store for a fair price or not. I left 30+ items behind today. If the practice continues I'll simply stop buying at this store and any other that does the same. And I am confident that I am not the only reseller who is disappointed with GW for intentionally making it more difficult for us to determine if the buy is worth it or not. I'm thinking that GW is trying to get what buyers pay on reselling platforms. But GW does not take the time to test out or confirm the product in in good working condition. GW doesn't clean up, photograph, research and list the product. If you don't put the effort in you can't as top dollar. Not to mention that GW doesn't guarantee the item works.
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October 2023 by Veronica Chavez
Goodwill is Becoming such a disgusting GREEDY!!! Corporation!! I went to another goodwill down the street who is no longer offering dressing rooms so I came down to check this one out. They came up with the same excuse from the other store. They “claim “ people are stealing items ??♀️ THE ONLY ONE STEALING IS GOODWILL!They take your FREE donations and jack up the profit by 60% margin and expect you to pay full price for a used item. They expect you to buy the clothes without trying it on then when you want to return the item that doesn’t fit they don’t want to give you a refund but offer a in store credit ? so for them it’s a win win while the customer gets screwed. I used to love coming to thrift stores but this has completely made the experience poor. People stop giving your hard earned money to these heartless corporations who are profiting and keeping you poor. They don’t pay their employees enough money and sell items for the price of new. Instead of donating to corporations like this greedy place. Donate your items to battered women’s shelters and give to homeless. If people actually gathered in a while they would be nothing without our money ?
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October 2023 by Veronica C.
Goodwill is Becoming such a disgusting GREEDY!!! Corporation!! I went to another goodwill down the street who is no longer offering dressing rooms so I came down to check this one out. They came up with the same excuse from the other store. They "claim " people are stealing items THE ONLY ONE STEALING IS GOODWILL! They take your FREE donations and jack up the profit by 60% margin and expect you to pay full price for a used item. They expect you to buy the clothes without trying it on then when you want to return the item that doesn't fit they don't want to give you a refund but offer a in store credit so for them it's a win win while the customer gets screwed. I used to love coming to thrift stores but this has completely made the experience poor. People stop giving your hard earned money to these heartless corporations who are profiting and keeping you poor. They don't pay their employees enough money and sell items for the price of new. Instead of donating to corporations like this greedy place. Donate your items to battered women's shelters and give to homeless. If people actually gathered in a whole they would be nothing without our money
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September 2023 by Maria A
Horrible. Cheap dresses you can get in stores new for $12-15 dollars are being sold for $10 now, this is insane. And not only that, they took away the fitting rooms completely. People need to realize that Goodwill gets all this stock for free from donations so there is no reason to charge so much, especially while the quality of service is decreasing
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September 2023 by Sarah Whitfield
No more fitting rooms so no reason to go here anymore unless you're just getting appliances. There are several thrift stores around Waterford that still have fitting rooms. I recommend those instead.
