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November 2023 by Ally H
If you are looking for an auto shop you can trust, this is the place to go! I brought in my car for an inspection and was extremely happy with the customer service, honesty, and integrity of this shop. I had been having some issues with creaking and some lights on my dash and the dealership dismissed me stating nothing was wrong. Marty’s Auto Works was thorough and extensive in their inspection, and got back to me within only a few hours of dropping off the car. They were honest in telling me the cost of repairs was not worth fixing and I should spend my money toward a new car. The didn’t even charge me for the inspection when all was said and done.Chris was the advisor that helped me set up the inspection and John was the service technician who inspected the car. I spoke to both when picking up my car and could tell they both genuinely want what is best for their customers. They were not interested in taking my money when they could have easily charged me for the inspection/repairs and sent me on my way. They spent time with me explaining what I should look out for in my next car, which makes/models they recommend, and even offered to inspect my next car before purchase if it was preowned.I did end up purchasing a brand new Hyundai Elantra so I hopefully will not have any issues for a long time, but if I ever need any work done later on this will be where I return. I have been recommending them to everyone I know as they are honest and trustworthy, upfront and fair with pricing, and also offer discounts for healthcare workers and first responders. While my experience with this shop was brief, I cannot say enough good things about them and would absolutely trust them with my car in the future.
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November 2023 by Chris V
Firstly I wouldn’t like to state that I am a wrench turner myself but every now and then it’s good to have someone to count on. I took a jeep wrangler 4.0L to them that I just bought to tackle a tougher job and they treated me like family and got me in, diagnosed the issue and fixed it faster than any stealership ever would. They are honest, hardworking and fair priced. I would without a doubt recommend them to friends and family.Services: General repairs & maintenance
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October 2023 by Dynell timbers
Excellence from everyone I encountered. New and future customer here. Highly recommended! Easy, fair and polite. No bull. Communication is key and they were on point. Good job Marty’s!Service: Auto engine diagnostic
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October 2023 by Andre Brisson
I've been going here for years. The customer service is alway excellent. They've given me really good and honest advice on what repairs are necessary, and which can wait a while if needed. They also gave me solid advice on getting rid of a vehicle that was more trouble than it was worth.
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October 2023 by Savannah Dempsey
Great customer service/consideration, honestly. They let me know they can look at it, then give the car back til the parts came in, rather than being car-less across the whole weekend. And I didn’t even have to Uber home, they have a driver/companyvehicle—dropped me off back to my house, free of charge. I’ve never gotten my car back in bad shape from here (unlike Pepboys! Beware, hahah), your car is in good hands here. My dad used to be a mechanic and always tells me to go here, to add.
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October 2023 by Kristen Miller
We had to drop off our car for brakes.The staff was friendly and service was completed same day at a fair prices.I would recommend Marty’s.Service: Brakes
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September 2023 by Debbie Rice
My car was towed here on a Fri. afternoon by mistake vs. the Longwood location where my car had been serviced previously. I was very disappointed since the other location had all of my records. Once my car arrived, Chris called right away since he needed to know what was wrong, etc. I explained it was leaking oil and he said they'd get to my car first thing Mon. am. They couldn't have been more accommodating, professional, and a pleasure to work with. Chris kept me up to date on everything in a timely manner. Their pricing was competitive and my car was done as quickly as possible considering parts had to be ordered and we had the threat of a hurricane passing through! Great job!!!Service: Transmission
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September 2023 by Ken Alegre
AAA recommended I take my Acura MDX that was overheating to Marty's. They thoroughly evaluated my car and found the issues that needed to be fixed. Great communication throughout the process. They were able to get all my fixes done earlier than expected. Overall good experience.
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August 2023 by Lisa Martell
Chris and Alex give awesome customer service in the office & the techs do great work! They are always upfront and honest about pricing and the amount of time for the service. I'm so happy I found a trustworthy local auto shop to support.Services: Auto battery replacement
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August 2023 by Jeremy Anderson
I took my car in for AC repair and for electronics repair on the infotainment system. Prior to taking my car in we had a soda can explode in the car which left it damp. I put damp rid bags in the car to help with the moisture. When I took my car in they noticed the bags and they must have seen dollar signs in their eyes because they wanted to charge me a massive fee to find a leak. When I told them about the soda can they would not stop talking about a leak and they said they would not warrant any work. Now why would I left them touch it further when they straight up said they would not stand behind their work.Glad I picked it up before these crooks could keep pulling the slot machine lever.
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July 2023 by PeaceLove Jenna
My car overheated a couple miles from this auto shop, got towed by triple A and they fixed everything that needed to be fixed in two days, shorter than the time it was estimated to take. Very grateful!Services: Air & cabin filter replacement
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July 2023 by Mark D.
Marty's provides great service, they are honest and reliable. We highly recommend Marty's.
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June 2023 by Olivia M
I was recommended by a coworker to bring my car here since it was having an issue the dealership wouldn’t address. I can’t recommend this mechanic enough, as they were very courteous throughout the whole time my car was there. They kept me up to date on the work being done and got it done quickly. Alex was very helpful and he did an awesome job helping me out! I will be bringing my car back when it needs more maintenance.
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June 2023 by Warren Shipley
I last brought my truck to Marty's. FEB 2019, mostly because it is an 1986 Chevy K10 with a manual transmission and no OBD port. It is so hard to find a mechanic that can actually troubleshoot and repair a vehicle without a computer telling them what is the problem. The truck would sometimes just not start after it takes me to the store, not even click over, but it had good voltage. They determined it was the safety switch on the clutch pedal, which had worked loose. After a quick fix, it has done well until June 2023. It has started randomly having the same issue, so I had to push start it at the Costco gas pumps. I believe it has something to do with the incompetent A/C work attempted by Firestone MasterCare on Red Bug Lake. They had my truck for a month to get the A/C working, and it still does not work, blows warm, and only out of the dash vents. They attempted to install 3 compressors with the last one blowing refrigerant all over the engine compartment. Only then did they look at the old compressor to get the same part numbered new one. ? I told them it doesn't go to defrost or cool the cab, the windows fog up in the rain. They said to take it to an A/C shop. $1200 of work and no improvement. They also left wires, and the under dash air vent just hanging loose by the pedals. I will be going to Marty's for a real repair mechanic this week. I only took it to Firestone because they are. L**** to home and are open on Sunday, The only day my wife and I both do not work. See you soon Marty.
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June 2023 by Heather B.
The team at Marty's is the best! They have taken such good care of our cars. Alex and Chris are amazing always taking the time to answer all my questions and treat me with the utmost respect. The service team is top notch! They always make sure we are driving safe and reliable vehicles after service is complete. Best shop in Oviedo hand down!
