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October 2023 by Deb Andio
If I could give it a minus I would. We didn’t get car fixed there but that was our drop off location for Uhaul the woman was mean and threatened us to get the Uhaul off her lot or she would tow at our expense. Nice way to talk to a paying customer. I notified Uhaul who will handle that. But she was rude and crude. Nice to know after driving almost 1100 miles in a Uhaul your first Florida encounter is with a nasty mean woman.
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September 2023 by Jorde
Uhaul:I went to rent a Uhaul truck at this location and that was my first mistake. I walked into the building and saw that no one was there to assist me, so I asked a customer and he told me that the employee was the one outside wearing a bandana. When it was my turn, I approached him and told him that I was there to pickup my truck. I showed him the Uhaul confirmation and he informed me that I "messed it up" and that he now had to cancel the contract and re-do it for me. I was not only confused, but appalled at the fact that I wasn't going to be able to rent the truck that I had already checked-in online, verified, approved and paid for. The truck itself was actually available on the lot (since Uhaul literally asks you to first verify that the truck is in the parking lot). Using the 24/7 Uhaul service is apparently not "24/7" in his mind, he proceeded to tell me that I did everything wrong. He apparently also looked for the key but couldn't find it and then proceeded to tell me how it was my fault. Not just that, but he also told me to go and look on his behalf for the key which is absurd to ever tell a customer to do. He then says that he cancelled my contract and then told me that he was the best in the state of florida. He told me that if I wanted to call Uhaul customer service, I would be on the line for 2 hours and that I wouldn't be able to find anything on a Saturday morning. He then proceeded to take care of other customers right in front of my face which was extremely unprofessional of him to do. He tried to then tell me he could try to "see what he can do" and to wait for him to do that. I was already beyond skeptical and sketched out at the fact that he didn't accept my reservation. Regardless, I ended up calling Uhaul customer service and got answered in about 2 minutes and got another truck at a better location in an hour. DO NOT rent here, its most definitely not a good location to do so.
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August 2023 by randy H
Robert is one of the best mechanics around! Hands down. I have brought several vehicles to Robert, who can diagnose something wrong that dealerships and others fail to recognize what the simple fix may be, and try to over diagnose and over sell. Not Robert! He will start with the simple things and save you thousands. He’s honest, reliable and his workmanship is impeccable. Not to mention, he’s just a good guy who cares!Services: Steering & suspension replacement
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July 2023 by Darrell Byrd
I stopped here cause my car had a freon leak and I couldn't find it. Everybody else I went to didn't know what I was talking about or giving me the run around. I came to Oviedo Auto Repair told the guy what was going on and got it fixed in ten minutes so will definitely come back if need be in the future.
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June 2023 by Tristan Jones
Great place to rent a U-Haul trailer! Quick and easy, got us hooked up and ready to go in no time. It was my first time renting a U-Haul so I was a little nervous but they made it super easy.
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June 2023 by Alexis Lecco
We rented a Uhaul from here and had some trouble with the hookup. The owner helped us out and everything was smooth from there! Very helpful and great service ◡̈
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May 2023 by Lou Repassy
The owner Robert and his daughter Becky have a wonderful personality and are very honest. They treated me like family. Robert is extremely knowledgeable and takes the time to do a thorough inspection of the vehicle. He clearly explains what is happening, provides pictures and shows the replaced parts. Robert’s attention to the details is absolutely amazing. Robert works on a vehicle as if he opened the car. The services and repairs by Oviedo Auto Repair are very affordable and done right the first time.Services: Electrical repair
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May 2023 by Eric Yother
Picked up a Uhaul yesterday. The place is no-nonsense, which I like. Answer their questions correctly the first time and without delay and there won’t be any issues. Loved seeing all the USMC material in the shop. Semper Fi!!! God bless.
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May 2023 by robert oya
Rude people, up charge you after you were given a price and when I asked questions about the service they got extremely rude and tried to intimidate me. Came here because I was in a pinch and quickly realized the people working here appear miserable. No pride of work, appearance, or place of businessService: General repairs & maintenance
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March 2023 by Gary Winarski
Bob has decades of very valuable automotive repair experience. Bob did a fantastic job first understanding and then repairing my brake issue. Bob and l drove around in my car until Bob could experience first hand my intermittent brake problem. Many thanks again Bob!!!!
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December 2022 by Mark Maratta
Very knowledgeable and certified car mechanic! You won't be disappointed.
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October 2022 by Jenn P.
I am the victim of a deliberate "bait and switch". I was promised on 2/21 (in written estimate signed by the owner) the replacement of 2 front struts for my Lexus, NAPA Proformance (Monroe) struts, and an AISEN Timing Belt assy signed off by the owner, Henry Wilken. He guaranteed me the parts were in stock and available. Dropped the car off the next day, and his shop installed (without notification) Master Pro struts instead which are of extremely inferior quality. After noticing how rough the car was riding, I called and talked to Henry and he said it might take time for adjustment, and that we should take a test drive even though he wouldn't be familiar as to how the car rode the day before. I referred to the bill/receipt and it identifies the struts as Bilstein, but a visual of the parts installed match MasterPro p/n 34LX1102 & 1105. On 5/26/22, I called the shop and spoke with Henry and questioned the substitution of parts without notification, and he became VERY nasty and belligerent calling me stupid and I didn't know what I was talking about, and worse things. He said it was "his right" to replace parts with "comparable parts" which these are not. I didn't raise my voice to him, merely questioned the bill. I cannot take my car back to him now for ANY further work as I no longer trust him with my car after his berating me on the phone. He also overcharged me for the Timing Belt assy, labeled on the bill as AISEN A5001-445552 for $308. AISEN doesn't have that part #, but, I called the local O'Reily store and they found it matched their part # 20393K in stock for $169.99. I sent Henry 4 emails between 5/15 and 6/5 to 3 different email addresses (one verified by calling their office) all were ignored. Then, sent a certified letter on 8/22/22, which the card came back "unsigned". Sent another on 9/6 and card came back signed by "agent". I have given him plenty of time to do the honorable thing to address this situation, but it seems he would rather "avoid" it altogether.
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January 2022 by Danielisa Ortiz Medina
Twice I have dealt with this place. First time was for uhaul and the second time for my car. Guess what? TWICE the nice lady who works with here showed me what customer service is about. Not only did she help me, she went out of her way to help, in doing so earning a loyal customer who will recommend this shop to anyone who listens. Thank you!!!
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November 2021 by william bohan
I had them replace the hood on my Mustang with an after market hood. They were very easy to deal with and did very good work. The hood looked great when they were done.The hood did not come with weather stripping, which should have come in the kit. When I got up to freeway speeds, the hood started to buffet. I talked with the company that made the hood, they confirmed that it needed the weather stripping to prevent the hood from shaking.Oviedo Auto Repair still had my old hood, and was able to take off the old weather stripping, and install it on the new hood. They also made some minor adjustments to help stop the hood from buffeting. They did these adjustments free of charge. I have yet to get back on the freeway... but this level of service was outstanding and unexpected these days. They really stand behind their work, even when it was the hood company that did not include the parts.Service: Body & Trim
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August 2021 by Dawit Solomon
A professional shop to have your car repair done by Robert and Jesse. All my vehicles repair are always within the time frame promised, and price quoted. I have full trust to have both of my cars work done at Oviedo Auto Repair. I like to thank Becky, at the front office, for her warm welcome and explaining work done on my vehicles.Thank you, Oviedo Auto Repair!!
