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February 2024 by Shirley F.
We no longer have any pets, but when we did, PetSmart by far was our place to go. Great selection of products, and great service.
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February 2024 by Stephen Gildea
The Groomers are friendly, caring, and do an excellent job. PetSmart prohibits tipping the Groomers when you check out and pay for the service with a credit card. If you want to show appreciation for a job well done by the Groomers, you better have cash. Very poor policy by PetSmart.
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January 2024 by Alen H. COBANOGULLARI
Excellent doctors excellent staff, my favorite people taking fenomenol care of my fur babies.
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January 2024 by Hannah McKernan
The workers were knowledgeable and knew how to help us with our new puppy!
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January 2024 by George Torres
It's a meeting ground for people, and pets, and everything pet related. It's a playground, toy store, restaurant, and a meeting place.Their grooming team delivered an A+ experience! I was able to to come in for same day service, and they trimmed my dogs nails when everyone else has had to sedate him to do so! The grooming team was amazing!
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January 2024 by Alissa Hodge
The staff is always so friendly and my dog genuinely looks forward to petsmart trips
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December 2023 by Fran Kirby
Shopping in Petsmart and having some tags made I met an employee Hunter who was helpful and nice being very patient with me. He is a wonderful employee!
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December 2023 by Eva E
Excellent salon staff and great customer service
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December 2023 by Linda Hitzel
Dr Rodriguez is the best My pom likes seeing Dr Rodriguez and Ricky I believe they they give 110% to the animals.
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November 2023 by Carly B.
I'm leaving a review to highlight how amazing the dog trainer Mari is! We just completed a six-week training course for our puppy and it was extremely informative. Mari is super knowledgeable and a great teacher, and her love for dogs is evident. Based on past experience in other puppy classes I think the success of the course for your dog really depends on the instructor. I would encourage any pet parent to sign up for a class with Mari. There is an established curriculum for each week but she also takes the time to answer any specific questions you might have about your pet's behavior. After the last class, she even invited us to reach out with any future training questions. Our puppy learned so much. Thank you Mari!!
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October 2023 by Jor Mas
I went in today and gave a 5 star review solely because the cashier up front, she had orangish color hair I wish I got her name. I have to give her her props she was so cheerful and amazing, even with the customers she checked out before me, she brightened my day so much, you can truley tell how happy she is to be at work (which is very rare nowadays) her work ethic really shines through !!!
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October 2023 by Ashlyn H
I cannot thank the grooming department enough. I’ve tried my fair share of grooming places, and this is by far the best experience I had! They took so much time on both of my dogs, Nola and Bentley, paying attention to all their nooks and crannies that most ignore lol. My dogs smell and look amazing and literally the best they’ve ever been. I’ve had bad experiences at PetSmart grooming in casselberry and the ladies in there today totally changed my opinion on PetSmart grooming. My frenchie is very sensitive about his paws and everytime I asked them to do nail grinding at the casselberry location, they tell me it’s not possible and that “he wouldn’t let them”. At this location it took two people, but they managed to get it done and I just know Bentley feels so much better with nice freshly cut nails. I seriously can’t thank them enough. They deserve all the praise in the world. So happy I found and tried this location out ❤️
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September 2023 by haydee torres
Lovely place for all your pets needs. Amply supplied with everything a pet owner would want for their pets.
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September 2023 by Chad Soberalski
Will never use this Petsmart again. Daughter scheduled her dogs haircut and bath online through her online account through the making the same appointment option. She had used them before and was doing the same hair cut and bath. Only gets the bath there to wash out the cut hair that ends up in the dogs coat. System changed locations without her noticing. Took her dog in to the location next to us where she normally gets it done and was told wrong location. But they said they could transfer it and get it done there. We did not pay attention to alot of what they were saying since they said they would just transfer the service she put in for. Well when we picked up my daughters dog his hair was still long. All they did was give him a bath, trim his nails and paw hair and comb his hair out. No hair cut. They did not care what we had put in for through their online system. They just went by what their system was showing. We showed them the confirmation of what she put in for online with the confirmation email she received. So in all reality paid for a overpriced dog bath and nail cut. Will never use petsmart for anything animal related again. Usually spend $200 or more a month there but not anymore.
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August 2023 by Jazlyn Lane
PURCHASED PUPPY AS WELL AS FOOD FROM PETSMART. PAID WELL OVER $600 FOR ALL SUPPLIES. I TAKE MY PUPPY TO THE VET THEY CHECK HIM. HE HAS PARASITES IN HIS STOMACH. HE WAS FINE 6 DAYS AGO WHEN CHECKED. WE GO HOME TO CHECK HIM FOOD. HIS FOOD HAS PARASITES FROM THE BAG JUST PURCHASED FROM PETSMART. YALL ARE SOMETHING ELSE my dog could have died. FIND JESUS PETSMART. Yall out here trying to kill dogs.