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March 2024 by Rebecca North
Only one employee working at buying clothes while other employees were just straightening the racks. Over 2 1/2 wait. Associate's are rude and unprofessional with a "we don't care" attitude.
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March 2024 by ashley binger
I usually don’t do reviews, but if I could do zero stars I would. This is the WORST Plato’s closet I’ve ever been to. Every time I go in, it’s never a good experience whether I am dropping off clothes or buying clothes. The staff is very rude Everytime and very judgmental. I absolutely hate coming here and would much rather drive 30 minutes to another one than drive 5 minutes to this one.
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January 2024 by briana
the clothes are fine but the employees are horrible. specifically the tall blonde and short asian girl with glasses (they look like anna and maya from that hulu show pen5). they have an attitude and its obvious they would rather go home and do something else. why work in retail if you hate people? please choose a different career path. Even asking for a fitting room they acted as if i did something offensive. please get new employees, i brought my sister here and she was so shocked how somebody could be so rude.
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January 2024 by Doreen Fahad
I called On Friday To Confirm Taking In Clothing At 1pm They Said Yes & Then Came In Around 3pm To Be Told When I Got There They We're Not Taking Anymore Clothes Because They We're Too Busy, Well This Place Is A Waste Of Time Always Too Busy To Help Customers This Is What You Do Take Clothes In All Day So Get Help & Better Customers Service. Too Be Told Too Come Back @10am On Saturday & Get There They Don't Open up Till 11 am The Ownership Is Just As Bad As Employees Took My 4 Bags Of Perfect Good Clothes & Left Never Go Back There Again Could Of Took My Stuff & Then Text When They We've Done Never Should Of Told Me To Come Back Next Day Waste My Time & Gas
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January 2024 by Mackenzie Miller
The workers need better training on picking clothes half the store is shein clothes that were trending in 2019, but you bring in brand new Abercrombie with tags and they don’t take it
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December 2023 by Lindsey Burmeister
I usually don’t do these reviews but this place has really made me unhappy. This is the 3rd try I have given with them. Today I took a bag full of name brand nice clothes in to donate. I waited 3 hours until they texted to pick up. Gave me $6 for about 10 things. RIP OFF!!! COMPLETELY!! The last couple times that has happened too, but I have always went back. The workers are SO UNFRIENDLY. On phones, look absolutely miserable to be there. Music was blasting. I hate to complain but this place has gone downhill majorly. Do better.
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December 2023 by Michelle Shull
Stood patiently at counter while worker hung clothes on hanger. She saw me there so figured she would help me after the shirt was hung. Nope, she started to grab another and continue. I finally had to ask her if someone could help me and she looks at me like I had 2 heads and said"What do you want" I kids you not!! Word for word!! I wanted a gift card and she said she didn't know how. 5 days b4 Christmas and they leave store being run by one clerk who doesn't know how to do Gift Cards. Tells me to come back in 2hrs when boss is there.Could of let it go except for the ATTITUDE. Unreal
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November 2023 by Lindsay Calvo
I’m giving this Plato’s a 1 star because today I dropped 2 bags of clothes off just a little after 1pm. I got a text not even a half hour later that my bags were ready to be picked up, mind you there were many bags in front of mine on the counter that were just dropped off. These bags of mine were full of new and gently used clothes (high-end/pricy brands). When I picked up the two bags, nothing was bought. I took a picture of what I was selling in the bags before I dropped it off and when I picked them up every clothing item was in the same place in the bag. It looked as if they didn’t even go through any of the clothes. It’s kind of disappointing to see when they have a lot of things that are low quality in their stores and I try bringing in good items and it is looked over completely. Waste of my time, if they were accepting anymore buys that day they could have just said that when I walked in with two bags full.
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November 2023 by Kristen Smith
only consistent good thing here is the music in the background, other than that 90% of the clothes are from Shein and for a thrift store … at an unreasonable price—for the worst quality clothing on the planet, not to mention they’ll give you 3 quarters and a penny for 10 clothing items when you try to sell to them. Not blaming any employees at all.
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November 2023 by Lindsay C.
I'm giving this Plato's a 1 star because today I dropped 2 bags of clothes off just a little after 1pm. I got a text not even a half hour later that my bags were ready to be picked up, mind you there were many bags in front of mine on the counter that were just dropped off. These bags of mine were full of new and gently used clothes (high-end/pricy brands). When I picked up the two bags, nothing was bought. I took a picture of what I was selling in the bags before I dropped it off and when I picked them up every clothing item was in the same place in the bag. It looked as if they didn't even go through any of the clothes. It's kind of disappointing to see when they have a lot of things that are low quality in their stores and I try bringing in good items and it is looked over completely. Waste of my time, if they were accepting anymore buys that day they could have just said that when I walked in with two bags full.
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October 2023 by Laeyein
I'm going to say it: if you come here and they don't take any of your stuff, GOOD! I came in with two fullboxes of clothes and they took nothing. They're very picky about what they take, yes. BUT... what that means is that they have a FANTASTIC selection of items for sale. I'm very picky about what I buy and I still walked out with 10+ shirts because they have so many gems in there. The cashiers were all friendly and helpful, if a little short on patience- they're mostly high schoolers, so you should base your expectations accordingly and mine were definitely surpassed. Overall great store.
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September 2023 by Kathryn Bowles
Edit:3 weeks since my last visit, and they've totally reorganized the store and have a massive clearance section. No more bins! It looks fantastic.Original:This store is great and the staff is very nice but not very engaging. They're extremely selective, but they seem to pay more for what they do take.Only critique is when they have sales. Everything goes into bins on the floor because they don't have a lot of space on the racks. It's just not a pleasant experience.All in all, this is a very small but highly curated store with a cozy, laid-back vibe.Also, the rest of the reviews on this location are ridiculous, like they've never been told no before in their life. Grow up.
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September 2023 by Katie B.
I always find nice things at this Platos closet. They have a better variety of styles and brands than many other Platos I've been to. The only problem I've had with this store is that it can be very hard to find a time that they are accepting buys. I think you have to get there in the morning for them to be taking buys because every time I've tried to go after 3pm they are no longer accepting anything. Hard to sell here if you have work or school during the day.
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July 2023 by Frankie M.
I went into this Plato's and just overall got a bad vibe. I think the owner was in and she seemed very unwelcoming and condescending. I thought I even heard yelling in the back. I've been here many times before and the workers are all sweet, but I think I might choose Waterford next time.
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July 2023 by Cristina Gonzalez
Don’t leave reviews unless my experience was amazing or horrible . In this case it’s horrible . These ppl are so rude . Today led me to leave a bad review because the girl told me 3-4 hours !!!! And they text me 20 minutes later saying my stuff is ready( which they took nothing of). I could’ve saved gas and time and just waited in my car , thank God I live close by . The energy is so off , not sure who manages these establishments but they need to get it together . Do better .