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September 2024 by bob conrad
You know, even though the vast majority of reviews for Tibbetts are 5 star, a few reviews highlight the difficulties of operating a business these days. Too many people not staying on their med's and having to vet, or blame someone else for their own ignorance and stupidity. Ridiculous and shameful.
My family and I have been having our cars serviced for over 20 years at Tibbetts and they consistently do great work. Often they go beyond the norm to try and solve and remove the mysterious goblins that can infect an automobile. Friendly, fair, and exceedingly competent, is what Tibbetts crew has been providing the community for about 60 years now! Don't listen to the very, very few chronic complainers.
PS. Just a customer. No dog in the hunt in any way.
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September 2024 by Lisa Wharton
Terrific service and communication. I highly recommend!
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August 2024 by Nita Flyy
DO NOT GO HERE IF YOU WANT ACCURACY AND TO BE TREATED AS A VALUED CUSTOMER. If I could give 0 stars, I would! This was the worst customer service ever. I called trying to get my truck towed. After confirming the address, the guy who answered refused to help me or give me a quote! He told me he can’t help me & hung up. I guess they have their picks on who to help and who not to help. DO NOT GO HERE IF YOU WANT ACCURACY AND TO BE TREATED AS A VALUED CUSTOMER.
I will reply here since it will not let me reply to the comment. Don’t lie. I didn’t argue with you and I most definitely had the address. You stated you couldn’t find it & didn’t even try when I told you that was the correct address but you were saying the wrong city. You lost definitely said I can’t help you & hung up. I’m not going to go back & forth. Your customer service needs work & if continued, it will show in your business.
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June 2024 by Moises Newell
Tibbitts inc is a very trustworthy place, they will take the time and check your car and do the repairs in a timely manner, My parents and myself have been taking our cars there since I was 16 and im 28 now, good and reliable!!!!!
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May 2024 by Dante
Trustworthy
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May 2024 by Michelle Mobley
The staff at Tibbetts came to the rescue when another repair place keep my vehicle for three days to then tell me they couldn't help.
Tibbetts had the vehicle fixed in a few hours once it arrived at their location. The whole staff was friendly and knowledgeable. We will definitely return when we need another service.
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April 2024 by Judy Gormanson
They are great mechanics, honest & friendly!
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November 2023 by Wayne Stahlman
Incredibly rude women on the phone when I tried to call and schedule a pickup. I told her I would find someone else. I refuse to deal with people like that too many options out there. I feel bad for the people who own this company because they have an employee that is running away business.
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September 2023 by DMS2
Not impressed.
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September 2023 by Pat Boyter
The only place I take my car.
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September 2023 by tippie “Orchidee” wong
Professional, honest and super friendly. They look happy like they are truly enjoying the work they have just done for you. Thank you so much for making my day!
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September 2023 by James Honeycutt
Great group of folks, a pleasure to do business with.
Signed,
A lifetime mechanic and service manager
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August 2023 by Girman Armani
My family has used Tibbits for many years. Consistently good service - are fast and professional and never overcharges. We trust Randy completely and the mechanics and staff are do their jobs well. We always recommend Tibbits.Services: Transmission
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June 2023 by Sydney Towle
Tibbitts is a great place to take your car! Starting with the efficiency of their work, I am always in and out with great results. I got my tire patched and it took 20-30 min and was only $25. What I love about this place is being able to support a small business while also getting fabulous care. The people here are warm and welcoming and remind me of a simpler time. Nice people 10/10 serviceService: Tires
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June 2023 by Syd T.
This truly is a great place to take your car! I went to get a hole in my tire patched and they fixed it in 20-30 min and it was only $25. I love being able to support a small business and also get great care. The people here are very sweet and deserve your business. 10/10 every time
