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November 2023 by George Sanchez
Greeting ....I'm so sad to post this, but it has occurred my last 4 visits. I have been coming to tire choice since it opened. Many managers have come and gone. My favorite managers were Tim and Bo, with those two guys the shop ran flawlessly. I love the location with the ale house and golf range. But something went terribly wrong once Tim and Bo left. Would come often with 4 cars for repairs from oil changes and tire rotations. Sometimes for engine or brakes repairs. Last few times it seems they only had one mechanic. I would come with an issue and there was no mechanic on duty? Long story short... today was the last straw and I'll be looking for another shop.Today I stopped by for an engine light and synthetic oil change with tire rotation, and went by the Ale House to have lunch. The young man behind the counter did mention it would take 2 hours, and the mechanic was not on duty and he was unable to resolve the engine light,I said ok... from the Ale House you can see the shop and no activity was going on in the shop while I was having my lunch? So after one hour and 45 minutes I paid my tab and headed to the shop. To my surprise there was not one vehicle in the shop and once I walked into the front there was the "manager" on the phone and one of the workers playing cards on the counter right next to the manager who was on the phone!Needless to say I was applauded! I looked at them and stated please give me my keys and left. So sad such a great shop went down hill.
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November 2023 by Michael Mayer
This is the Tire Choice to come to. I had originally gone to a different one where they weren't able to fix the issue (turned out they did a wrong installation) I was then recommended to come to this Tire Choice and spoke to Mario who has the right expertise to deal with this. After venting to Rocky and Carlos about the other shop's inadequacy and not feeling I should double pay, Rocky and Carlos worked their magic and did right by me on the pricing! I grateful for their transparency and making this work in no time!
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September 2023 by candice woods
Very professional. I panicked because my tire pressure light came on. They told me to come by so they can top it off and they resolved my issue quickly and I was on my way. I will most definitely be coming here from now on for my tire services. Thank you guys so very much for being so helpful and kind.
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August 2023 by V R
This is a great all-around service center. Years ago I had a flat tire and was across the street to my usual Pep Boys. And they could not fit me in for hours and I would’ve been stranded. I literally hobbled with my car across the street to choice auto service And they fit me in within an hour because of the situation. I also had to buy some tire shortly there after, and had an issue with a bent rim. They worked on the rim until they made it work so it wouldn’t be out of balance. I’ve gone back twice for oil changes and they always give me the best deal because I’m a returning customer. That’s how customer service works. I highly recommend this place.
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July 2023 by John Turan
Bo, Jake & Garrett all went above and beyond to explain the details of my unusual automotive issue and how they could correct it. I am confident sending my wife and daughter to these 3 gentlemen and trust they would have their best interests in mind while helping them with their car care. Thank you for creating a culture where customers feel they are the priority...not just focused on a sale. Thank you for offering some services on the Weekends! Great Job!
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July 2023 by Jennifer Taylor
Hands down best customer service. Jake and Carlos went above and beyond to help me. They both were very professional, sympathetic and helpful. They even stood in the rain trying to figure out the issue with my rims. Additionally, they got my truck in for service immediately with minimal wait time. I can’t thank them enough and would highly recommend them.
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July 2023 by Eric Mullins
I bought tires online and set an appointment. Went in on the day of the appointment and there was a very professional and helpful staff. Received a phone call with an update and picked up my truck same day. I’d highly recommend them to everyone.
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June 2023 by Maria Teresa Barros
Mere words cannot express my gratitude to Jake at Tire Choice Auto Service Center. Times have been rough for me as my son wrecked his car and I had already spent so much money trying to get it fixed I barely had enough for an alignment. Jake was my Ángel I’m disguised and made it happen. I am forever grateful.
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June 2023 by Barry Blackwell
Tire Choice is a tremendous, honest, and fair priced repair shop. I love my car and trust it in their hands when something has to be done.
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June 2023 by Mike M.
Won't be going back. I've gone here before a few times with my vehicles in the past and had no problems until now. After I dropped my car off I was told over the phone to replace my coolant thermostat and a coolant flush was $280, which is still high considering the thermostats sell online for anywhere between $10-$50. I go to pick up my car and they tell me $350 when I was told something totally different on the phone when I authorized them to proceed with the work on my vehicle.
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May 2023 by Dylan White
Jake and Cash were highly knowledgeable, got me in and out quick on short notice. I’d definitely recommend this place for your tire and service needs.
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April 2023 by James Davis
I cannot speak enough about this place. The guys over here are phenomenal. We bring all 4 of our vehicles here for everything from brakes, oil changes, tires, tire rotations and a truck lift. Bo and Tim are always friendly and make sure you are happy with the services they provide. Thanks again for always making sure we have excellent service.
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April 2023 by Ben Knapp
Came in for an oil change and to get my passenger headlight working. Tried the headlight twice now and once again, it still isn't resolved. They seem to be incompetent when it comes to troubleshooting the problem. They NEVER call you back when they say they will. You will have to chase down answers from them....if they even have any other than "we are still troubleshooting the problem with our tech". I need to find a new place again after pep boys dropped the ball too. Disappointing
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February 2023 by terri martini
I recommend Bo and Tire Choice to everyone! You have sold several friends full sets of tires and services!Bo is the best!
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January 2023 by Makenzy B.
I had a flat tire stuck to my car due to tire locks with a broken key. They said they wouldn't charge me to look at it, brought it in the same day, and had it finished the next day! Tim was the most helpful amazing person I've had the pleasure of meeting, he was able to accommodate all my requests and didn't charge me for changing the tire to the spare and getting the locks off. Highly recommend this place, everyone I spoke with was very nice and knowledgeable! I will be back for sure.
