U-Haul Neighborhood Dealer receives high praise for its friendly and attentive staff. Customers appreciate the excellent service provided by individuals like Bobby, who took the time to fix a motorcycle issue with simple solutions, and Robert, who is knowledgeable and honest about car repairs. Becky stood out by proactively calling to confirm reservations and resolve problems caused by cancellations. The owner(s) are also recognized for their helpfulness, such as troubleshooting and fixing issues like trailer lights free of charge. Overall, the business is known for its respectful, honest, and customer-focused service, making customers feel valued and satisfied.
Robert is just the best! Knows more about how to fix my aging car than I can believe. Competent and honest. I always feel like he goes the extra mile.
May 2023
Becky was wonderful ! She called me to ensure I still needed my reservation. Something so simple made my day. The other uhaul cancelled my reservation without informing me but luckily Becky was able to solve my problem. I appreciate people who do their job and enjoy doing their job. Will definitely return!
December 2022
Great customer service, very helpful/informative. Rental process was easy and went smooth.
