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July 2023 by Google user
Charged me for $30 and the only think i moved is a metal bed frame I bought it for 140$ , now i paid 100$ for them exra lol ,how could this frame cause any trash in the truck what did they clean!? This is ridiculous . I will never come back
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July 2023 by Lucy Yussuf
Charged me for $30 and the only think i moved is a metal bed frame I bought it for 140$ , now i paid 100$ for them exra lol ,how could this frame cause any trash in the truck what did they clean!? This is ridiculous . I will never come back
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January 2022 by Hector L Robles
Mary, Ashley, Anthony help me really quick I would be back you gain a customer
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November 2021 by Kim Publicover
Anthony is very nice and super helpful!
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May 2020 by Doug Guthrie
Terrible service. I reserved a truck and when I arrived they told me I had to secure the truck through the Uhaul app (which did not work). The employee did not know how to use the app or how to help. Don't waste your time here.
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November 2017 by Lynn Stronghold
Do not rent here. I rented a truck for 90 minutes to haul some plants, drove according to receipt 8.2 miles. This place said the trucks get 12 miles a gallon; I put one gallon of gas in before returning it. My receipt was charged for THREE Gallons of gas- (in 90 minutes, 8 miles!) which isn't even possible. I stopped by in person to complain; left after waiting for 20 minutes without even being acknowledged by U-Haul clerk (there was ONE person before me). I called later, and was told that “UHAUL had my money, they did not†and I would have to talk to the Regional U-Haul company, thought I rented and paid this compass Self Storage. Called U-Haul Regional, was told there was ONE person in the whole company who would call to “talk to me about it†and no, I could not get his direct phone number or even his name. Of course, he never called. Obviously, this is not the first time this company has done this. If this company dings each customer $8 extra on most rentals, that may be “the way it just worksâ€â€¦it is also the way it works you should be warned to drive a few minutes to any other local truck rental company.
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April 2017 by Stephanie Crouch
Dont rent here. They were to open at 930. I was to pick up truck at 10. I waited until 1020 and no one ever came to open the office. Didnt get the truck and needed it for the day.