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March 2024 by gabrielle bosque
Jacob was super friendly and very helpful. He made returning Amazon packages easy and fast.
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January 2024 by Crystal Medina
Jay, Neil, and Jacob are always sooooo helpful with all of my shipping needs. I pass a few ups before getting to this one but I always come here because of their customer service.
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January 2024 by Louis Cashmer
No line. Friendly service.
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December 2023 by Sheldon Calicott
Really frustrated with this location. This is now multiple times Google has said they are open only to find after driving over there that they are closed for some reason. This time it was a laminated sign on the door that said closing at 4 p.m. due to Wi-Fi down. The sign seemed pretty used so either their Wi-Fi is down regularly or this location just wanted to close early.
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June 2023 by Micah Goulart
Jay, the owner, is super friendly and will help you figure out all options available for sending packages. Their staff is great as well, always cheerful. My favorite UPS store in Orlando and I ship multiple packages every week.
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June 2023 by D
Staff and store manager here are great! Always polite and helpful, busy or not. Have always been able to answer questions, manage complex mail forwarding when traveling, give heads up when pkg arrives, all the usual stuff and more...but...this team handles it with aplomb! I rely on them and they deliver.
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April 2023 by Daniela N Lance R.
I use this place quite often - Amazon returns, pick up and send packages out. Always great service, help with questions and overall a great place
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February 2023 by Christina N
Excellent Customer Service! Very efficient and have reasonable prices.
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January 2023 by Lee Stat
Good service. If you go early, when no one’s there in super fast but if you wait till the afternoon, it’s a long wait.
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December 2022 by Steven H.
Not impressed with this UPS store. - especially if you are using it as an Amazon return location. The person that runs this location seems to have an issue with taking items from Amazon returns despite UPS having and arrangement with UPS Stores. On more than one occasion I've brought items here packaged just as the Amazon service instructed, but the guy that runs the store said he wouldn't take it. The last time was in a box, but apparently was not good enough for for him. I placed a complaint with the UPS customer service - but I have low confidence that things will change here. I have not shopped anything from here, but to be honest, when I need to do so, I'lol find another place to do it. Its not worth the hassle in my opinion.
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November 2022 by Megan Cummins
This is the BEST UPS store ever. They are the most friendly staff. Always welcoming me with a smile with all of my Amazon returns. I actually look forward to stopping by. ?
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September 2022 by Gaby O.
Super awesome UPS. I called to check if I could bring my own paper and they answered the phone right away. I got there and he helped me through the entire printing process. I was in and out really fast. Color printing is 56 cents per page. I also did an Amazon return here.
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January 2022 by Susan Halvatzis
Jayesh is the best! He’s always up beat and makes shipping fun :) I travel and ship a lot for work and I choose to pass other shipping stores to go here!
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January 2022 by Peter Krajnak
I remember back in 2007/2008 some really cool guys used to work here and even offered me to buy their PC ? I was sending RAM to California and they helped out with everything. You guys were great!
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October 2021 by Jennifer Tavarez
The manager or owner, is rude. He isn't helpful and is usually blabbing on a personal phone call. He has poor people skills. He also put the wrong labels on items that didn't account for my returning them. I had to spend a lot of time on the phone sorting his mistake.
