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February 2024 by R M
The pharmacist on call tonight is a joke. She’s no help at all. Made me wait for no reason.
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February 2024 by Was W.
They sold me a scratched out gift card like wtf you just scammed me. I can't even get a return.
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January 2024 by Brittany Urie
Always have pharmacy issues and photo center issues. Consistently receive texts saying my prescription is ready only to show up to walgreens saying it hasn’t been called in yet or it’s not actually ready. Have made numerous photo books online to pickup at the photo center and receive a text saying it’s ready. Only to show up to them saying they see my order in the system but the photo book is nowhere to be found in the back and they tell me to redo my order. IVE NOW DONE THIS 4 TIMES FOR THE SAME PHOTO BOOK
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January 2024 by Fran C.
I am in disbelief of how CORPORATE is not doing something about thIs pharmacy. There are many issues with this one. From the disorganization, long waiting times, and lies. I don't have prescription insurance so our family uses Good Rx & other discounts. I had the gentleman take my discount code, and he verified the code was correct. He was making funny faces so I asked him if he was sure, he said he would check again & said it was fine. Then he asked another employee to verify it, and he said it was fine, great. So it was about & $4.50. I said ok, I was having a severe allergic reaction to fire ants, and just came from Urgent care. Clerk said it would take about 25 mins. I wait there, for a little while, then decided to wait in the car. I walk to register to pay and the clerk says $24.50. I of ask what the heck happen to price? She says nothing can be done. How did the price jack up in 30 mins or so? She handed me that tripe about price is not guaranteed, & I respond with; I understand, but it was just checked three times by two different employees, for the $4.50 price, she says there's nothing she can do about it. By now I am so disappointed and furious, I am not even feeling the pain and swelling going on. So I start to leave in my car without my script, and I realize someone needs to be aware of what just happen to me, plus I need the prednisone, to stop the swelling. I call on pharmacy on my cell and they tell me they applied other discounts and it's now about $12.00 something. I said great, I have no choice, so yes I will pickup at the car line. That was another fiasco, waited a while, then parked my car and walked it. Corporate needs to straighten this pharmacy out because it is giving them a bad name!
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December 2023 by Steven H.
I was surprised to see so many low reviews of this Walgreens. I have had pretty good experience at this location. The staff has always been friendly and I have not run into a situation where they did not have what I went in for. In fairness, it appears that there are several reviews related to the Pharmacy itself - which I don;t technically use the pharmacy.....but a s a quick stop for essentials, OTC medicines and others, I have been pretty happy here. It is reasonable easy to get into and out of the parking lot, there are usually plenty of spaces available and I have not really had to wait in any unreasonable lines (Even at Christmas time it was just a few folks at the line)/ I can;t speak of the Pharmacy, but as far as the store is concerned,d its a good store for folks in the area
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December 2023 by Andre R.
I'd give it 0 stars if I could. The people here are nice but you walk into the store and it's like going back in time. Checkout lines take 10x as long as they should. I've spent multiple trips with just 1-3 items and had to wait 10-15 mins to checkout. The payment system is painfully slow and you notice how long it takes with each guest. AND they mark up their prices when they have specials so it looks like a better deal than it actually is. And on top of that - the average price for some smaller items is 2-3x what the price is online and they don't price match. I've lived in Oviedo since 2014 and I don't know how this place is still in business. I will drive an extra 10 mins to never ever use this location again.
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November 2023 by Bryant D. (Bry)
This has been my local Walgreens for years. The staff is friendly and the store always seems to be in order when I go in. I've used their pharmacy previously and never had any problems. I decided to write this after I called to ask for some help with a photo I needed to have printed, which after uploading looked like it would print with a white border. I spoke with Samantha and she was SUPER kind and was able to check the photo to ensure it would print correctly.
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October 2023 by Michelle Shell
This Walgreens pharmacy is on their game! Call all the time with script info and remind me about refills before i run out. Everyone in the pharmacy has been so pleasant every time i go in.
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October 2023 by Deborah Andio
Called was on hold 66 minutes went to get rx and they couldn’t find it finally after 10 minutes they located it.
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September 2023 by Gene Wexler
This is a great Walgreens in my opinion! I've only used this one for a Passport photo, but it was a great experience! Shoutout to Reina (I think that's her name) for being so helpful. She first answered my questions over the phone with a terrific attitude. Then Reina helped me right away at the store. When I didn't like how I looked in the first two photos, she allowed me to redo them and they came out much better! She had a great attitude the whole time. Terrific employee!
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September 2023 by Darcie P.
Another review of this Walgreens pharmacy. As of today I will be switching to a different pharmacy. Thursday - I went to the doctor. Got diagnosed with a double ear infection. My doctor sent my prescription in around 10:00 a.m. I called Walgreens around 3:00 p.m. wanting to know the status. I was told that one prescription was ready but the other they had to order because they were out of stock. Was told they would receive it the next day. Friday - I call the pharmacy around 11:00 a.m. wanting to know the status of my prescription. I was told that they were still unloading and to call back after 2:00 p.m. I call and am now told that my prescription is no longer manufactured. Then how was it ordered the day prior? Was told they would call my doctor for a new prescription and that they would call me back. Surprisingly, I do receive a return phone call. I was told that they could not get a hold of my doctor, but that another Walgreens up the road had the medicine in stock. Obviously, I was very frustrated as it would have been nice to know that prior to waiting over 36 hours for my prescription to be filled. It's not like I was refilling a prescription. It was a prescription issued because I was sick. I think this may be my first 1 star review.
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July 2023 by Melissa Siver
The sales associates here are always very nice and friendly. I’ve never had any issues at this Walgreens and I always enjoy going.
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May 2023 by Yeuri Puello
Disappointing Customer Service ExperienceI recently visited this location and unfortunately, I had an extremely negative customer service experience. The staff was unhelpful and lacked basic courtesy. They seemed disinterested in assisting customers and were dismissive when approached for help or inquiries.Not only did the customer service leave much to be desired, but the overall attitude of the staff (manager) was quite disappointing. It felt as though they were more focused on their personal conversations than attending to customers' needs. This lack of professionalism was disheartening and made the entire visit unpleasant.As someone who values good customer service, I must say that this location falls short in that aspect. It's essential for businesses to prioritize customer satisfaction, and it's clear that this location has room for improvement in this regard.I hope the owner takes this feedback constructively and works towards enhancing their customer service standards. Potential customers should be aware of the current state of affairs at this location before making their visit.
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April 2023 by Alysia A.
I was picking up a prescription with my friend who had just had oral surgery and was unable to drive. The oral surgeon had sent over the prescription prior to the procedure so that it would be ready when we got there. The first person at the drive-thru indicated that her Tri-Care was inactive. I have a feeling that the Army would disagree. He then asked her to write down her social security number on a piece of paper, as that was another way to verify coverage! I provided her driver's license. I told them I would pay cash for the prescription so we could just get it and leave. He said that I could come into the store. Why would I come into the store, when my friend just had surgery and cannot walk and shouldn't be left alone? The next person comes to the window and tells me that in order for her to work on the rx, I would need to "pull around". I told her, I was not going to do that because now there were a LOT of cars in line. She said, "It's store procedure." It is not store procedure, as I've picked up the identical prescription before for someone else. She was worried about the line, not the imaginary procedure. So, I get out of line, circled around again, and waited. Now, the 3rd person in the drive-thru appears and cannot comprehend how to use the speaker/microphone, so I can't hear her when asking how much the rx was. I told her no less than 3 three times that I was unable to hear her. I pushed cash through the drawer, got the rx, and left. Hey Walgreens, the time to get through oral surgery and recovery takes less time than to get 1 rx from your store that was called in IN ADVANCE. We will not be back.
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October 2022 by sahaya jackline
They don't treat the customers well. A lady Most often show faces and they never take effort to see our insurance.When I showed my insurance she told me they don't accept it .I have to give 3 star because of Ms.Ramy Panwar.She is so helpful and makes sure the customer is satisfied.She helps with the insurance and to my surprise they accepted the same insurance this time.She gives us clear information about the medication.