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February 2024 by Danielle Tasco
I wish there was a way to give this pharmacy location less than zero stars. The pharmacist at this location is the nastiest, snottiest, most condescending person I have ever experienced in a customer service setting. She was rude to my husband once over the phone, twice to his face, and most recently to me also in person. Going to pharmacy school is not an excuse to be rude and nasty to customers. I regret that we didn’t have a say where our prescriptions went when WinnDixie closed but rest assured we will be transferring our business to a different location ASAP. THIS LOCATION IS THE LITERAL WORST.
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February 2024 by Carol Manley
This is by far the worst Walgreens I’ve ever dealt with. My son is epileptic and ADHD. We moved to Oviedo in September and have had nothing but problems trying to get his adderal filled. Every month depending on who is working it’s always a different excuse on why they can’t fill the prescription. It’s out of stock, you need to wait for authorization! How does someone tell me how to spend my money. If I don’t want to wait for authorization and I want to pay cash using GoodRx, who are they to tell me I can’t do just that??? I have rights and you’re taking those rights from me. The pharmacist is very rude. Actually all the staff are rude. Just fill the damn prescription. I will be contacting someone to determine if legally I’m able to do something about this. It’s ridiculous. I’ve been dealing with Walgreens for many years in other areas in Florida where we’ve lived and have never had any problems getting prescriptions filled. You are a pharmacy, follow the physicians order. If I could give you a zero star I would. Corporate must not follow up on Google reviews and maybe that’s why you’re sitting at a 2.8. You treat your customers poorly.
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January 2024 by Danielle T.
I wish there was a way to give this pharmacy location less than zero stars. The pharmacist at this location is the nastiest, snottiest, most condescending person I have ever experienced in a customer service setting. She was rude to my husband once over the phone, twice to his face, and most recently to me also in person. Going to pharmacy school is not an excuse to be rude and nasty to customers. I regret that we didn't have a say where our prescriptions went when WinnDixie closed but rest assured we will be transferring our business to a different location ASAP. THIS LOCATION IS THE LITERAL WORST.
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January 2024 by Susans Orlando Life
Purchased bookmarks that I made for a funeral and had printed in photo. When I went to pick them up the cutter wasn't working correctly. JENNY TO THE RESCUE. She hand cut 52 bookmarks individually with an amazing attitude the entire time!! She is the best and I am so glad that she was there!
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January 2024 by Peter Hibbard
CUSTOMERS BEWARE - STAY CLEAR OF THIS WALLGREENS - My wife Jan came in scheduled or a COVID test 1/6 at request of her doctor. Both Pharmacy and store manager did not help her and refused to perform a test. I called and talked with manager Jennie L and was not able to get this resolved as her excuse was this was according to billing and protocol. I am a health professional for over 45 years - this situation was not handled properly and good customer service is not practiced here.
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December 2023 by Madison
Came into the pharmacy with a prescription from the hospital on Friday, 15 December. Was told that the cream that was prescribed to me was not available but would be in on Monday. Never once got told that this prescription was over-the-counter until I called to follow up the next week, three days after my prescription was to have been filled only to tell me that my insurance wasn’t going to cover it after I was given a price, and that I just need to go to the proper aisle for it. This is something I’ve needed. I should’ve been told from the get-go that it was just an over-the-counter item. How much these people don’t care about other customers is very blatantly obvious. I will be making sure that I go to a different pharmacy from now on.
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December 2023 by Olga Cay
Worst pharmacy ever, and the pharmacy staff never knows how to do anything.
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December 2023 by Jeffrey Willey
Need better systems in place to fill orders more efficiently even if there is a high volume of prescriptions to be filled. No sense of urgency during call-ins or drive thru, in fact somewhat rude as well. Seemed to enjoy Informing how long it would take. (30-45 minutes) Walked in to see how busy they were and seemed to be laughing and joking around behind counter. Most likely will not use in the future.? Still waiting an hour later....
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November 2023 by Travis R
Would give zero stars if I could. They ignore the phone, never answer. When I show up for my prescription, they don't ever have it ready. That's why I try to call before I go! Horrible!
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November 2023 by Michelle Sheplan
Pharmacy canceled the prescription my dr called in for me. Never notified me of the cancelation and you can't get anyone on the phone.
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October 2023 by Shelby Gordon
Pharmacist refused a cancer patient her pain meds post surgery to remove tumors. This was Jennifer C and Suzanne P who refused her. Btw she pasted away. They have no right did not follow protocol.
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August 2023 by Skip Gibson
Constantly having issues with slow prescription refill, insurance issues they never resolve unless you call, etc.
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July 2023 by Orlando Dust Fairies
I was going to give this pharmacy a 1 star rating (something i never do) due to a pharmacist whose name I will not mention, but does NOT care about the patients or to communicate to the patient if she decides to change her mind about filling your medication (against the prescribing doctors repeated orders.. for no reason other than personal/because you ask her to be professional and BC she sees you record her complain about how she is “stressed out with her job”). Luckily if you ask for Paris, or Jennifer, they will rectify her continuous pattern of unprofessionalism and take care of your health needs. I feel confident and hopeful that I am in good hands again. Please don’t let one pharmacist ruin your entire experience, as I almost did. The professionals outweigh the nonprofessional and make sure you get your medication you to function properly and live a prosperous healthy life. Thank you so much to the good pharmacists/managers/staff who do their jobs correctly and deserve to be recognized. Thank you Paris, Jennifer, and the others who do your due diligence and truely care for the patients. I am going to stay remain at this pharmacy location and recommend because of you!
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May 2023 by Jessica Sanchez
An absolute nightmare of a place. Regularly waiting over an hour for prescriptions that should have been ready 5 hours ago. Excuses like computers down, need to mix still, etc…WALGREENS needs to send this store more HELP!!!!!! My family will be taking our medication to Publix. Insanity.
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April 2023 by Michelle Chadwick (Eve Ning)
Always clean and well-stocked. The staff here is helpful and friendly and will go out of their way to help you.