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September 2023 by Beach Sun
Avoid this pharmacy! The pharmacists are very rude and disrespectful to their customers. I called the pharmacy on Sunday, Sept. 10, at 10:08 a.m. to inquire about a discrepancy with the prices of my prescriptions. The pharmacist, who didn't provide me with his name, was very condescending and refused to address my issue. He said I could go to a different pharmacy if I didn't like their prices. I was trying to have him fix an error on my account since he stated I was showing 3 cards on my file and should only have one since this issue was causing a discrepancy in the pricing of my medications, and he refused to address it. As a new customer, I was baffled at how poorly and unprofessional this pharmacist treated me. He said he was working by himself and didn't have time to help me! Cooperate needs to be aware of how their staff treat their customers.
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April 2023 by Debbie Hart
Winn Dixie has always been a favorite of mine. This particular one is clean, very pleasant employee's, clean bathrooms, fresh deli, bakery and veges and has been this way forHowever, the new in and out doors and baskets out side...is extremely hard to get use to for me...I'm sure I'll get use to it eventually.
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February 2023 by Kristopher R.
I'm not here terribly often; however- when I get this way, this WD is the only store I'll visit. The entire store is clean and sparkling. Even compared to other WD locations or Publix nearby. The bakery is expansive, as is the deli. Plenty to choose from in those departments. The normal chicken/premade sandwiches/potato salad/etc is all there and plentiful. The prices are good too, as is normal for WD. No surprise there. But most importantly, the staff is what makes this the best type of store to visit. Someone is available if needed, but they aren't making a beeline to you hoping you need help.
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December 2022 by John H.
Love the location and all the great prices. Recent renovation and product fronting practice is nice. Publix just too expensive and their friendliness feels a little fake. Can't be that happy all the time.
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July 2022 by A Salas
They had my prescription for 24 hours and when I went back to pick up a gentlemen (white male in his 50s) stated that they could not order it because the insurance was asking for the NPI number and he did not know it. Apparently some identifier for the pharmacy. Unbelievable! Where is the Manager for this store!!!
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June 2022 by John M.
This particular location of Winn-Dixie is a great supermarket. I stopped in on an early Saturday morning and had an overall pleasant experience. This Winn-Dixie location is in the Lockwood Village strip plaza and has plenty of parking (always a plus). The store itself is clean and the staff was friendly. The store itself was also pretty well stocked, so I was able to do my shopping and find everything that I needed. I was also in and out in a relatively quick amount of time. It is good to see Winn-Dixie making a comeback by aggressively remodeling not only their stores, but their business model overall. I am especially pleased with their meat department. For a supermarket who billed themselves as "the beef people," they had lapsed by offering cheap cuts. Now they are putting an emphasis on their USDA Choice graded beef and are regularly doing some pretty good specials. I would definitely recommend this particular location of Winn-Dixie.
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May 2022 by Jullian W.
Horrible store. I have been shopping here and at Publix for about 5 years now and Winn dixie has been going downhill. Not enough employees, seem to be out of stock on sale items and the deli dept is non existent. I am questioning the safety of their food. Probably will stop shopping there as I still have Publix.
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April 2022 by Ack C.
The APP is a joke and never works. Today I go in and shocked to see two cashiers. The manager comes over and sends one home saying there were too many employees. I counted 4 employees and a manager in the entire store. Ever count how many employees are in Publix? Go in at 4 pm for their guaranteed fresh fried chicken and they only had half priced old chicken from this morning. No I don't want it. Then the self checkout crashes so have to go thru regular checkout. Most times they crash and when it happens I lose my bonus rewards. So lost rewards on $100 of groceries today, no fresh fried chicken, had to wait in a checkout line because manager sends the other checkout employee home. The place is dark like they are trying to save on the electric bill and it's dirty and they just want to push their store brand. Then the cashier asked me if I wanted my receipt like now they are trying to save on paper? I just deleted the app and will never shop there again. Publix has my business from now on.
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April 2022 by Erica Johnson
I'm not sure what role Beth plays at the pharmacy but she was absolutely phenomenal with transferring a prescription for me. Very courteous and patient with me trying to read the medication to her. I wished everyone would be this nice.
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April 2022 by Shirley P
Wonderful pharmacist named Bahgat at Lockwood. Best I've ever dealt with anywhere. So pleasant and informative.
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February 2022 by Lisa C.
I am closer to Winn-Dixie than any other store also the prices are better than Publix. But they have you print out coupons that are not made especially for me and I have trouble with the app it never gives me the deals it offers. I would prefer to just have a card on my key chain. But now they don't do that anymore and I never get the sale or coupons because when I scan the item it tells me item not available, even though I am looking at it and scanning it from inside the store. The whole thing is a ripoff and I never get the deals or the mystery boxes. So I will go back to getting deliveries from other stores.
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December 2021 by Liborio Rivera
Their web-site indicated they would be open from 8AM until 7PM and the store never opened! I Called the store and no answer… unacceptable…
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December 2021 by Megan Reichenbach
If you don’t have the staff to take vaccine appointments, you should call those appointments to cancel. Our phone numbers were collected for a reason, right? Took off work early and made an hour drive with rush hour traffic, just to be told they were not doing any vaccinations due to staff shortage. Absolutely ridiculous.
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November 2021 by George Knoppe
Great People here ???
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September 2021 by Katya B.
"Beef People" my butt. "Cheat People" is more like it. I picked out three thick sirloin steaks with a little nice marbling and almost no fat, and asked the man behind the meat counter to cut it into 1-inch cubes (for a special recipe). He took it in the back and emerged several minutes later and handed me a package. I started to walk away and then noticed what he had given me: three pounds of chuck steak in big cubes with slabs of solid fat. He switched out the meat I had picked out and substituted something a lot cheaper, then stuck the price tax for the sirloin on it. I couldn't believe my eyes. I put it in the meat case. Another employee asked me if I didn't want it, and I told him why I didn't. "Do you want us to cut up some sirloin for you?" "That's what I asked for in the first place and didn't get." This store just lost a long-standing customer. Hope that ugly little trick felt worth it.
