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July 2025 by Theresa Robinson
Friendly Organized Listened Well
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July 2025 by Heather M
Fast, efficient, effective and honest
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July 2025 by Tony B
Great shop. Lot of business around seasons so plan ahead.
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July 2025 by Susan Green
Fast service . Did not feel I was sold anything I did not need.
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July 2025 by Mari R
Thanks to their fast and friendly service, the gentlemen at this location were able to get my family going on thier long road trip.
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July 2025 by Linda Ghignone
Excellent, friendly and fast service! Also a very honest crew. I accidentally left my wallet with cash showing on the seat in my car. Wow, they worked on it and when I picked up my vehicle, All the money was there. Thank you!
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July 2025 by Tony T Frank
Honest
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July 2025 by Jonathan Owens
The guys at this Firestone location were awesome! We were traveling back home after spending vacation in Orlando. On the Turnpike I discovered a nail in my tire, and brought it here for repair. They prioritized our vehicle when they discovered we had two small children with us, making the entire process take about 30 minutes and only costed $32 after taxes. Such a quick, affordable, and friendly service was exactly what we needed to get back on the road with peace of mind. Shout out to John, Gabriel (our service tech) and the rest of the team at this location! If I could give 6 stars, I would!
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June 2025 by William Rhodes
Guys had me in and out for oil change very reasonable price
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June 2025 by rrenegde
⭐️⭐️⭐️⭐️⭐️ (Only because I can’t give more!)
While traveling from South Florida to Kansas City, we broke down just north of Orlando. Thankfully, we found Firestone—and what a blessing that was! James and the entire team took us in with incredible pride and customer service. They didn’t just treat us well—they treated everyone who walked through the door with care and respect. Thank you, Team Firestone, for the outstanding support and professionalism. You truly went above and beyond!
Gabriel Nunez
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June 2025 by Myriam Noemi Nunez
Our vehicle broke down while we were traveling out of state, and we were fortunate enough to have it towed to your shop. From the moment we arrived, your manager and team went above and beyond to help us. Your kindness, professionalism, and willingness to get us back on the road meant the world to us. You turned a stressful situation into a reminder that there are still great people out there, ready to serve with heart.
Thank you for being the best of the best — we’re truly grateful for everything you did for us!
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June 2025 by Tom Kellgren
James was outstanding. Their service is first class. Open and honest.
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June 2025 by Ronald MacLarty (Ron)
After the bad customer service I had over at Tire Plus in Leesburg, I went to this store and they were extremely excellent and best customer service there. They went the extra mile to make up for the bad service from the other store. I was about to cut my credit card up never deal with them again but this store in Wildwood made me to reconsider it and keep my business there. James at the store really stepped up and made the difference on what great customer service they provide. Can’t thank him enough.
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August 2024 by Denni Cosgrove
Outstanding! Both the mechanical and customer service were great during my visit here. They did not waste time, they did not try to sell products or services I did not need, but they did do those little extras that another shop may have charged me for. I will be using this location again.
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August 2024 by Ben Ardiles
If I could I would give a Zero review. I had to tow our company vehicle to this location because it would not stay running, battery, light, and break light was on. Battery was receiving 10v while engine was running. Our diagnoses was bad alternator. After dropping the vehicle off and Oxfor Firestone having our vehicle for a full day, they called us to pick up the vehicle with "no problems found". Of course I was shocked because it would not start when we dropped it off. When we arrived to pick up the vehicle it barely started, the battery light, and break light was on and it would not come out of first gear now and kept stalling. We imediatley went back inside where we were rudely told to take the vehicle to the dealer as they do not work on electrical issues and that they can not diagnose intermitent issues. But it was not intermitent it was bad now. They said we needed to leave and take it to the dealer. We called the dealer and they said they could not schedule for a week. We then brought it to Meinikie in Ocala and they diagnosed a bad alternator and replaced it, and everything is working fine. I called Oxford Firestone to let them know that I was unhappy with the way we were handled and that they should have been able to diagnose, and how rude they were to us. I said we would not bring our vehicle there any more. Their answer was, "OK, great", and hung up. I have never had an experience like this ever, and needed to share my experience.
