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November 2025 by Vicci Hubbard
Robbie was awesome! Our rental van wouldn't start, the day we were leaving for home. He followed us to get a replacement van - over an hour away. Got it started but it was still having issues - so he made sure we made it there. Wonderful service!!
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October 2025 by franklin anderson
I would like to thank the dispatcher Ms. Samantha and the driver Mr. Michael for your professionalism when I called for a tow. I will definitely recommend ya'lls services to everyone. Thank you for being fast and courteous. 10/16/25
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October 2025 by Leighana Dean
Robbie came to help me after my vehicle was stolen. He was very professional and courteous. The whole situation was a nightmare but he really helped bring some light to my situation. I would recommend Hook ‘em up to anyone needing a tow. They’re amazing.
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October 2025 by Robbie Mott
Brad is a great guy and very helpful. He took great care of of my vehicle. I i ever need another tow they have my business.
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September 2025 by amber irby
Michael (#13) was wonderful! Kept me updated and got to me in a timely manner. Definitely suggest him and Hook “Em” Up Service for all your towing needs!
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September 2025 by Wendy Martin
Very responsive and very friendly!!
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September 2025 by Dennis Monagle
Had a flat. Called AAA. Original service provider canceled en route. Hook em Up was then assigned. Our service provider was Brad. What’s good dude. Friendly and went out of his way to get us back on the road. He needs a raise.
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September 2025 by Brody Algier
Michael was awesome today. Rescued me from the bridge quickly and safely
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September 2025 by Bobby Kitchens
It's not often yoy see drivers doing the right thing, every time, even when they think noone is looking.
I'm a previous driver of another company locally to Milton, and it was RARE to see drivers ACTUALLY use the wheel lift AND DOLLIES, most NEVER used straps, and this driver today not only PROPERLY used and adjusted his wheel lift, but strapped the front AND rear wheels on the dolly.
He used the light bar on the rear, AND had PROPER beacons on.
Honestly, it's hard to find drivers amd companies that care this much.
This wasn't even my car, but meant alot to me as a possible customer, and may even may a phone call on a job offer.
Dispatch was very nice, took time to talk to me, and understood why it was important for me to call.
Long story short, if you use them, I'm sure you'll appreciate it!
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September 2025 by Tammi McKinney
Hook Em Up was incredible, we had an issue with a tire on our 5th wheel, we had a spare but no jack that would work on a 40ft camper. The gal on the phone was super helpful and Robbie was out changed the tire and even gave us brand recommendations for new tires and a jack. Thank you for being so helpful and friendly when we were stranded over a 1,000 miles from home. Tammi & Kevin McKinney
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September 2025 by Amanda Hudson
Brad was amazing! He went above and beyond when he towed my sons truck. Not only was he kind and professional, but he also took the extra time to help us get the truck into a parking spot. His kindness and care made a stressful situation so much easier. Thank you, Brad!
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September 2025 by Margaret Mac
I was in an accident and their wrecker came to pick us my car. They were professional and knowledgeable.
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September 2025 by Brandon Hines
Predatory and Non-law abiding towing company that camped outside of my friend’s apartment complex, towed my car within 15 minutes of being there close to midnight. Their service location in 25 minutes away so it is no coincidence that they could have been called over and taken MY property that far that quickly. They are a shady service that forces you to pay in cash to retrieve your property which violates Florida Statute 715.07 mandates that towing companies offer multiple payment method. If they ever tow you, do not make the mistake that I did of going there without officers. They will walk all over you and not give you proper documentation in return after the charge. Shady people.
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August 2025 by janessa Lowery
Robbie was the driver that came and picked up our car on the side of the interstate this summer. After being in a accident the day prior, our car stop working and we had to pullover on I10. After the first company refused to accommodate my family of 4, Hook Em towing was quick to save the day. Robbie showed up with a truck big enough for my family and I, was very professional and got us off the highway very quickly. And after having to change drop off locations, Robbie didn't company and helped us with a smile. After delivering our car to the shop, before he left he made sure we were all okay and even gave some words of encouragement and reminded us that this was only a footnote in our vacation. Would totally recommend Robbie and Hook Em to anyone looking for good quality service from great people.
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August 2025 by Phillip Ledford
Nothing good to say about this wrecker company....
