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April 2024 by kenny baird
Switched over from Lively to T-Mobile, it took 3 hrs because of my old carrier LIVELY, shout out to RO for being patient and getting it done.
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March 2024 by Dennis Simmons
I'd like to give a shout out to Ro (Roman Torres) for helping me out with getting Wi-Fi for my crib. Had a blast going through the whole process with him. He's straightforward and very helpful. He's about his business and knows what he's doing. He's the one to talk to if ya stop by the store in Pace, Fl.
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February 2024 by Travis Edmonds
Customer service was great. Even though there was a mistake with my service plan it was fixed on the spot. Best customer service experience i have had in a while. Good job yall
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February 2024 by Chester Cunningham
I am NOT a TMobile customer. I simply stopped in to help someone pay their bill.The store itself is pretty bland and stark... but served the purpose.Despite having 3 employees, there was a short wait, but the service was nice and efficient.I have no desire to use anyone but Mint Mobile as I only pay $18.00 a month.
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February 2024 by Amanda Penn
Both TJ and Michael did exemplary jobs.
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February 2024 by Melinda Broome
Ro helped me work through a major problem over 3 hours. Thank you for a job well done!!!!
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January 2024 by Rodney Reiswig
I waited in line for two hours and then I left without getting help from any workers. The employees desperately need training in time management and customer support.
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January 2024 by Belinda Rae
Ro is awesome, works in excellence! Went above and beyond, greatly appreciated!
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January 2024 by Missy Brasher
I came in today with a shattered screen and horrible home internet service and Michael was amazing! He spent time porting over 2 numbers and added home internet service....all of which took well over an hour due to issues with my original service. I have worked in customer service in retail for years and he is most definitely an asset. He was patient and thorough and answered all of my questions. Thank you Michael!
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December 2023 by Ellen Richardson
Took a friend to get her phone fixed. Which they quickly, easily, did at no charge as protective plate needed repositioning.While there asked about internet service. Which she purchased. Very easy to set up at a very reasonable price.
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December 2023 by Joe Sandoval
I came in to T Mobile in pace and Joe M helped my kids and I beyond our expectations. He corrected some things that we didn’t know were a problem. He caught it and worked with us and FIXED the issue. If you go ASK FOR JOE M. THANK YOU THANK YOU THANK YOU JOE…WE’RE APPRECIATE YOU SO VERY MUCH!!!!!
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November 2023 by Chris
Michael was as helpful as a service representative can be. He went above and beyond what he was required to do to make the situation work. Thank you
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November 2023 by Robert Peeler
The T Mobile representative was friendly and helpful in get my Samsung S23 ultra rebooted with out losing my data
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October 2023 by Troy Upshaw
I was in need of technical assistance on my wifi. A member of their team Joe stepped up to assist me. When I go back to do business. It will only be with Joe. ?
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October 2023 by Sheree Locklin
Very helpful.. set up home WiFi better speeds and cheaper prices that ATT
