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March 2024 by Devon Yaun
Awesome customer service
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February 2024 by Julie Keel
3 workers helping other people all the other people were done. The 3 workers wanted to sit there and not. Help me if you want to get a po box or spend any money go somewhere else.
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February 2024 by Allen Pegg
The customer friendly demeanor of the clerk that serviced me, all the various tasks that can be reformed at this UPS, location, and the cleanliness of the store. The store was well staffed and kept the line oof customers to a minimum.
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January 2024 by D Ramsay
WOW.... We could not believe how patient and understanding all of the staff were. We had documents for an out of country house sale that needed to be notarized. Kimberly went way beyond exceptional service even when our lawyer was making mistakes and making things more difficult and time consuming. She spent a considerable amount of time with us to ensure that the documents were correct before we couriered them to Canada. We were very impressed. Thank you for efficiently handling the entire process. It easily could have been a stressful situation for us, but Kimberly and her team made it stress free. : )
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December 2023 by Kristina Gould
I love this store!!!! This is always my go to store! I will never go to another location! The manager is always so friendly! The staff is always smiling and always eager to help you! Even when there is a long line the lines go by super fast!!!!! Thanks guys for always making my time in your store fun and fast!!!!
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October 2023 by Mike Nix
Great service and very friendly. The cashier, Was extremely helpful.
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October 2023 by Barbara Murphy
You can count on excellent customer service with friendly and helpful associates when you visit The UPS Store in Pace! They offer a wide range of business services including notarization of documents, printing, and packing and shipping!
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October 2023 by Melinda Fields
The staff here has been wonderful and very easy to work with. They have gone above and beyond to help me. Thanks Jen and Chasity!!!
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May 2023 by Craig Holmes
I watched the staff handle a customer that was very wrong in her understanding of the services and costs. The customer was rude and very entitled. But still wrong. She left with "I want your name.." they handled her and the situation great. Always happy with these guys.
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March 2023 by Christopher McQueen
Good morning!A special thank you to Mrs.Angie and her staff for outstanding customer/ product service.Mrs. Angie personally redesigned my business cards and letterhead ( no charge for letterhead-Wow!).She did not have to go that far, but she did!Please support this God fearing woman owned business! We NEED more like them!Have a profitable and prosperous day in the Lord!
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January 2023 by Eileen B.
Jen gave excellent customer service, Fast and accurate and hard worker!!January 5, 2023ThursdayHappy Customer Mrs. Eileen Sent a box to my precious sonIn Ohio!Thank you so much!
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December 2022 by james
i have a box to ship, packed up and ready to go, waiting in line and they keep taking people behind me because they have a "Bar code" or a "Amazon return" well excuse me ........i will drive to the post office from here on.
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October 2022 by Denise Benoit
The owner, Angie, and her staff at the Pace store are the absolute best!They helped me send a very important overnight package. They are efficient and caring. As a previous reviewer stated “customer service is a culture, it doesn’t just happen on its own.”Thanks! Denise
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October 2022 by Matt-Lori Newcomer
I cannot say enough good things about this UPS location! Everyone, I mean everyone who has ever assisted myself, coworkers and friends have gone above and beyond.The young men have helped load and unload vehicles on several occasions.The ladies and young women have helped with saving money on boxing suggestions, where to go or what to do.The Pace UPS Store, definitely keeps the “Hometown Feel” in Pace Florida.
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March 2022 by Andria Fallen
The service Tess, and really everyone I've ever worked with at any UPS, is the reason I prefer UPS over anyone else. Tess saved my day when everyone else at FedEx and Office Depot really couldn't care less.Our company had a very important meeting with a client and contractors. We needed our documentation to be printed and bound in time for the meeting and with only an hour's notice, Tess's help and sense of urgency helped us so much. She saved the meeting and allowed us to keep our professional reputation in tact! Thank you Tess!